Systems Analyst/it Coordinator Resume
GeorgiA
SUMMARY
- Applications Developer/Systems Analyst/Project Coordinator wif 17 years’ experience in IBM Mainframe Technology, 6 years Client/Server Applications Technology, and 12 years Mainframe Operations experience.
TECHNICAL SKILLS
Languages: BASIC, FORTRAN, COBOL, C++, SAS, Command Level CICS, Easytrieve JAVA (in progress), Visual COBOL (in progress) Software
Databases: IMS, DB2/SQL, IDMS, SQL Server, Microsoft Access
DOS/VSE/VM: OS/VS1/MVS/XA/ESA; z/OS, DOS/OS JCL CICS/VS, CA7/11 Chameleon, Mitchell and McCormick, Envisionware, SAM/Comprise
FileAi: Endeavor, Intertest, Expediter, ChangeMan
PROFESSIONAL EXPERIENCE
Systems Analyst/IT Coordinator
Confidential, Georgia
Responsibilities:
- Planned, developed, tested, operated, supported, and documented batch and online computer programs on IBM Mainframe and Client/Server systems for government agencies (Health and Wellness, Animal Control, County Attorney, Registration and Elections, Human Services, Library, and Grants) under OS/MVS, Sersi, M&M, and Chameleon; data conversion of Tuberculosis Master File from IBM Mainframe to M&M Client Server System. Liaison between Information Technology and Animal Control. Provide technical support for usability issues and critical site problems, as needed; software installation and maintenance. Performed and scheduled Library systems maintenance/upgrade in Envisionware and SAM/Comprise. Inventoried legacy library systems for system conversion. Project Management/Coordination of SAM/Comprise System Conversion.
- Accomplishments: Management of successful migration of Public Library Computer systems for public use from Envisionware to SAM/Comprise, including computer inventory, project planning, scheduling, staff management, software implementation
Customer Service Representative
Confidential, Georgia
Responsibilities:
- Customer Service Representative for Verizon Wireless
- Customer assistance/resolution on cellular telephone accounts
Ramp Agent
Confidential, Georgia
Responsibilities:
- Ground handling of commuter/mainline aircraft including baggage handling, baggage transfer, aircraft cleaning
GIS Applications Analyst
Confidential, Iowa
Responsibilities:
- Planned, developed, tested, operated, and documented batch and online computer programs for Billing, Collection and Delinquency/Group insurance systems, on IBM mainframe computer system; converted project specifications into sequence of detailed instructions and logical steps in COBOL language; consulted wif end - users to identify current operating procedures and clarify program objectives; analyzed problems wif diagnostic software (File-Aid, Intertest, SPUFI); replaced/deleted/modified program code (COBOL/CICS/DB2) to correct errors; computer support tasks involved work wif IBM mainframe and DB2 databases
BSP Coordinator/Applications Analyst, United Airlines
Confidential, Illinois
Responsibilities:
- Managed a diverse group of Applications developers and end-users to control implementation/integration of program applications in an IBM mainframe environment for specific project in Passenger Revenue and Accounting Systems ; converted project specifications into sequence of detailed instructions and logical steps in COBOL language; consulted wif end-users to identify current operating procedures and clarify program objectives; supported airline applications wif change service requests (CSR).
- Analyzed problems wif diagnostic software (File-Aid, Endeavor, SPUFI); replaced/deleted/modified program code (COBOL/CICS/DB2) to correct errors; computer support tasks involved work wif IBM mainframe, DB2/IDMS, and CICS.