SUMMARY

• Over fifteen years’ experience designing, delivering and managing complex IT solutions and operations that drive efficiencies, reduce costs, and simplify operations for my clients and employers.
• Senior Information Technology Professional with expertise in project management, systems management, and network engineering using ITIL best practices.
• Experienced in providing IT services in Computer, Financial and Consulting organizations with strong organizational, leadership, and problem - solving skills.

PROFESSIONAL EXPERIENCE

• Management Technical
• Change/Incident Management
• Windows System Administration
• Project Management
• Active Directory Services
• Business Development
• CITRIX (Ver 6.5) ITIL
• MS SQL 2005 Administration
• Data Center Operations
• Network Administration
• Life-Cycle Management of H/W
• Virtualization (VMWare & Hyper-V)
• DHCP/DNS Firewalls/Security
• Amazon Web Services
• Microsoft SQL Administration
• SAN(NetApp, DDN and Dell PowerVault)
• COTS and Legacy Applications

PROFESSIONAL EXPERIENCE

Confidential

Infrastructure Engineer

Responsibilities:

• As an Infrastructure Engineer, I support the application developers in installing, fine-tuning, diagnosing and updating both internal and COTS applications including but not limited to working with the vendors in troubleshooting system issues
• Monitor all the above applications to establish 99.99% uptime, document and analyze problems and publish maintenance schedule
• Provide application performance metrics and work with the developers for performance tuning
• Collaborate with desktop, server, OS, network, DBA and other technical teams to ensure properintegration of the environment
• Plan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments

Confidential

Infrastructure Lead

Responsibilities:

• As a Infrastructure Lead, I am responsible for the Data Center operations and maintenance of enterprise IT systems comprising of Windows 2008 and RedHat Linux servers on a VMWare platform, Oracle 11G and SQL 2008, NetApp 6080 (OnTap-8) and DDN storage environment with over 2.4 PB of data backed up using CommVault and other appliances such as InfoBlox for DNS/DHCP, F5 for load balancing and Thuderstone for search engines
• Managing and administering over 300 virtual machines spread over 23 esX hosts on VMWare 5.0 platform. The virtual environment consists of Windows 2008 and RedHat Linux servers hosting several application, web and management servers
• Managing and administering a Citrix (Ver. 6.5) cluster consisting of 4 virtual machines on the same VMWare platform. The responsibilities include, setting up user profiles and publishing several applications to facilitate telework for remote users
• As a team lead, I am responsible for administering and managing Active Directory Services consisting of over 2500 users including but not limited to account provisioning, creation of security groups, granting permissions to file shares, integrating LDAP services for COTS applications and updating group policies to streamline the authentication and login process
• As part of the SRA contract with Confidential Health Sciences, I led a team of 11 in providing tactical/strategic leadership and development of all technology platforms within the NIEHS (a subsidiary of National Institute of Health) datacenter
• Successfully led the team of system and database administrators in maintaining a 99.99% uptime of all systems by following best practices such as change controls and incident management as recommended by ITIL
• Provided guidance and mentoring for the team members in helping them attain their personal and professional career development goals
• Contract was re-competed and won by Confidential . I was hired as an incumbent in continuing to provide a reliable, secure, efficient, effective, compliant, auditable, and technologically current IT infrastructure to support the Institute
• Through best practices laid out by ITIL, I am responsible for Configuration and Change Management by ensuring proper documentation of all the changes introduced in the environment
• Attended a 3-day course on Architecting on Amazon Web Services (AWS) and gained valuable knowledge on designing scalable, elastic, secure, and highly available applications on AWS

Confidential

System Engineer II

Responsibilities:

• As a Senior System Administrator, provided technical expertise focused in multiple areas that support technical infrastructure
• Mentored junior employees in the areas of daily production support for the software and hardware infrastructure
• Successfully completed several projects both as a resource and a project lead on new server architecture, operating system installation, Server Consolidation, Physical to Virtual Migrations and Coordination of Software Implementations
• Provided system administration for over 700 servers by utilizing Incident/Change management tools and the ability to be on call 24 X 7 support in a high pressure, highly critical and varied banking environment with hard regulatory deadlines in place

Confidential

Senior Consultant

Responsibilities:

• Senior Consultant in BearingPoint’s Public Services Consulting Practice in providing BearingPoint’s clients with technical expertise in the areas of systems/network engineering, design and operations of local and wide area networks
• As a System Administrator, was selected to provide services to the newly formed City of Miami Gardens Police Department in the areas of Network Architecture and a new Data Center
• Implemented a IPSec-based wireless VPN solution by NetMotion thus providing a secure, persistent connection for patrol cars
• As a technical lead, provided Implementation Management oversight for the Police Department’s Law Enforcement applications
• Implemented and supported the IT systems and network infrastructure required to support the program management office under FCC. Installed and managed Active Directory Domain, Microsoft Exchange Messaging System, Web, Backups and DNS services
• Assisted in the Business Development efforts for a Defense project by writing a proposal in the areas of Server Consolidation and Configuration Management

Confidential

Senior Systems Administrator

Responsibilities:

• Critical member of the System Engineering team in the maintenance of a large Data Center comprising of over 500 servers and Storage Area Network
• Developed project plans for the implementation of technology; coordinating, documenting and assigning all project activities to other team members and delivering successful outcomes
• Led a team on a “Server Consolidation” project which involved retirement of obsolete hardware including over 100 servers with older operating systems
• Formulated a “Best Practices” document in implementing Active Directory that helped the organization in identifying the ongoing problems related to Site Replication and improving uptime
• Managed a $500K budget in the implementation of automated patch management software by Configuresoft to assess system vulnerabilities thus reducing the enormous workload in patching the servers and workstations individually