Technical Program Manager Resume
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SUMMARY
- Seeking a senior program management position that utilizes my broad technical and market experience
- Broad experience of Cloud, Security, Storage and Ethernet switching technologies
- Result oriented, driven, self - motivated with unique mix of entrepreneurship, strategic vision, and execution focus
- Expertise in defining and driving products, cultivating alliances and partnerships
TECHNICAL SKILLS
NFV, SDN (OpenDaylight) and Virtualization technologies (Openstack, AWS, Azure). Network Protocols, vSphere ESX, Storage NAS/FC/iSCSI, Network Security/Firewalls/Threats, Fibre Channel Fabric OS, Oracle RDBMS, ASM, PL/SQL C, Perl, TC, Jira, Atlassian. Trained in Waterfall and Agile SW Methodologies
PROFESSIONAL EXPERIENCE
Technical Program Manager
Confidential
Responsibilities:
- Gather and prioritize customer requirements for Security platform and collaborate very closely with SW Engineering, regional and cross-functional stakeholder teams to deliver on product releases and success metrics
- Own and drive the Early Access Programs and Proof of Value projects on the security platforms. Manage customer requirements, to ensure key customer’s requirements and deployment scenario/use cases are reviewed/covered, feature gaps are identified, mitigated, and strategic action plan is created to address specific gaps in the product positioning
- Serves as the primary interface between internal teams and the customers, drive and manage allocation, delivery and installation of security appliances and switching hardware in external and global customer sites
- Plan and drive security services offerings for the Business unit, manage key cross-functional projects with multiple dependencies and constraints under strong knowledge of the product development process, value propositions and critical success factors
- Primary Advocate for customers enrichment experience - identify, define and communicate customer insights, pain points and needs
- Manage security forums and customer enrichment initiatives, and to assess the benefits obtained toward marketing and product management goals
Program Product Manager
Confidential
Responsibilities:
- Driven product requirements and roadmap, product validations and usability aspects in New IP and NFV solutions, driving over $100M in annual revenue
- Co-defined product requirements and target customer segments for the Cloud portfolio products
- Driven product strategy, roadmap, feature prioritization, and product positioning for Brocade IP switching, networking and system orchestration platforms.
- Driven feature roadmaps, releases, and work with customers and internal engineering teams to drive product releases. Defined & delivered end-to-end software experiences engaging key customers in all geographies.
- Conducted business-level verification and market testing of new modules/features and software licensing
- Defined/communicated program progress, escalations, and issue analysis to product stakeholders, mobilize internal teams towards resolution/closure on issues. . Driven and managed necessary infrastructure/system changes to support program launch requirements, reviewed and implemented best practices toward continuous release processes and improvement.
Confidential
Partners SW Integration/Program Management
Responsibilities:
- Driven and managed joint software solutions in key ISV partners application platforms (Microsoft, Oracle, VMware, Symantec, OpenStack), SANS/NAS storage appliances, for the SmartCloud Storage Access programs.
- Established ISVs software test certifications process, managed joint software partners’ integration test plans and managed related risk assessment/mitigation and inter-dependencies software release plans
- Owned and maintained Deployment Toolkit for turnkey customer onboarding and engagement in the Hybrid Cloud
- Led in collaboration with software engineering, field/product management and independent software vendors (ISV) for the enablement initiatives of SmartCloud/OpenStack
- Developed decision checkpoint plans and tracked release roadmap plans for IPMT as part of the Product Lifecycle Process. Driven Go-To-Market, NPI checkpoints and Gate reviews, tracking successfully to Gates Entry/Exit criteria, and managed technical and operational activities of timely completion of the enablement programs and XIV storage platforms readiness in the software releases
- Leverage and manage the service architecture to support numerous global services offerings in the Hybrid cloud environment
- Led and managed development of optimal platform solutions, field integration and best practices guides from reference customers’ data identified from solution architects, system consultants, joint partners and market competitive data. Developed solutions technical papers highlight the mix configurations of applications, storage and server platforms in the cloud data center computing environment
- Recruited and managed partners’ relationships and delivery of integration services of systems/software solution on server platforms, storage, software stacks to support Account teams in data center cloud deployments services.
Confidential
Senior Engineering Quality Management
Responsibilities:
- Led quality engineering core teams of software and hardware development groups, product marketing, release manufacturing, operations, technical publication and accounts management from conception to major GA releases of Brocade Fabric OS
- Led and implemented quality engineering control policies/procedures and streamlined efficiency of release processes and quality of releases of SAN products.
- Led and developed release system test strategy. Managed release engineering in ensuring compliance application standards and certifications for each code stream releases, and test qualifications of the switches aligned with partners releases.
- Developed overall software release schedule lockstep with products family programs release schedule, test resources, third party software licenses and managed multiple QA groups to deliver, tracking on the master program schedule to release family of switches and Fabric OS, and completion of OEM qualifications
- Principal technical lead on few releases of next generation services blades and fibre channel switches and multiple NPIs from the conception phase to the end of life on Brocade SAN platforms
- Built three global engineering teams delivering quality software to major providers such as EMC, IBM, HP, etc. Teams chartered in the systems bring-up & integration, scalability testing, certifications, and automation test development for the SANs platforms.
- Developed overall dept's fiscal budget, staffing requirements, capital hardware, software, servers, test tools, storage devices, and built an engineering lab in testing/qualifying Brocade products
Confidential
Architect/Software Engineering Manager
Responsibilities:
- Led and managed engineering planning & design in the storage architecture, development, and implementation of the Backup & Recovery software products
- Managed engineering storage services and software interoperability of Backup and Volume Management partners’ software from Veritas/Symantec and EMC on Sun's Price Book.
- Driven and managed support readiness training for field support personnel.
- Driven support infrastructure processes to augment worldwide Sun's storage sales by providing specialized training to area/regional storage-focused system engineers (SEs). Engineering support to SEs via TOI, qualified storage configuration, installations, application and integration notes of software products like Backup, Volume and Disk management, HBAs, switches, driver stacks, disk arrays, server etc.
- Participated in all aspects of the software development lifecycle and Six Sigma initiatives
- Developed consolidation services program (servers’ consolidation and data center operations) and trained IT consultants in the western region on the delivery of the services
- Developed and recommended system architectures and strategies to consolidate and applications migration to enterprise platforms at client sites. Technical leadership in creating conceptual and logical architectures that included infrastructure, network, data warehouse, middleware, application, and security
- Delivered on systems performance and capacity modeling projects for clients. Deliverables included benchmark and recommendations for performance/cost issues, business intelligence/data mining, operations policy changes and total cost of ownership analysis
- Delivered on SOW managed foundation services that included configuration and systems build, design and implementation of network security, disaster recovery & restore, RAID management, performance and tuning of Suns’ enterprise systems