PROFESSIONAL EXPERIENCE

• Masters in Telecommunications with twenty two years of professional experience - Nineteen years in senior planning positions including networking technologies such as 3G and 4G wireless, ATM, Frame Relay, IP, Intelligent Networking, Routing, Network & Service Management, service architecture and management systems for Service Fulfillment and Service Assurance.
• Knowledgeable in performing technology research, budgeting and cost analysis to justify multimillion dollar applications and technologies to improve network security and efficiency - have commanding knowledge of network engineering including provisioning, operations, management system architectures, and implementation.
• Experienced in teaming with and leading senior technical staff for setting technology strategy direction
• Managed numerous groups of engineers, programmers, and DBAs to deliver solutions to operations and business management
• Experienced in creating relationships and alliances with other groups and organizations to deliver effective solutions on time to resolve business issues
• Recognize the need of developing solid application systems and databases by taking into account parameters like security, reliability, scalability, portability, availability and modularity
• Comprehensive knowledge of telecommunications, data networking, topologies and OSS technologies
• Experienced in multinational corporate project and technology management
• Worked with various standards bodies including IETF, TMF (eTOM), IEEE, ITU-TSS etc.
• Strong experience in global network technology strategies
• Creating corporate technology vision and strategy including technology research, competitive assessments, budget creation, emerging technology assessment, voice and data architecture and systems requirements management, competitive analysis, risk assessment and business analysis to improve various network performance indicators including security, reliability, availability.
• Excellent communication and presentation skills to communicate with direct reports, other functional groups, key stake holders and executive management for effective delivery of business solutions
• Assessing and implementing business process improvements. Finding and implementing effective solutions through process integration, automation and new technology implementation.
• Technology assessment for new business opportunities.
• Leading technology planning to improve network operating efficiencies.

PROFESSIONAL EXPERIENCE

Confidential, Virginia

Sr. Solution Architect

Responsibilities:

• Leading architect for Service Assurance Architecture for the North American Clients. Work with Service Providers and architect the Service Assurance solutions for them based on the portfolio of applications that Confidential has in the OSS/BSS areas. Liaise with Product Management, Product Development, Service Delivery, Customers, and Developers to architect the best OSS/BSS solutions for the customers including Fault Management, Performance Management, Trouble Ticketing, Security Management, Service Quality Management, RAN optimization and international Least Cost Routing.
• Creating technology solutions, white papers, presentations etc. in support of the pre-sales. Comparing competitive products and services along with keeping track of competitor companies’ product progress with respect to Confidential products.

Confidential, Virginia

Security Architect

Responsibilities:

• Lead architect for virtualization and clustering security application to improve reliability, high availability, security, and disaster recovery. Managing customer requirements for improving security products.
• Project coordination, business requirements analysis, reviewing requirement specifications. Interacting with customer, sales, marketing, development, engineering and testing groups to ensure the accuracy and timeliness of solution delivery.
• Reviewing and participating in the development of technical architecture documents for mobile security.

Confidential, Virginia

OSS Architect, Engineering

Responsibilities:

• Led technology planning to improve operating financials in both wire-line and wireless operations
• Provided technical leadership and responsibility for information related to interfaces into or out of BSS/OSS including solution architecture leadership and delivery as well as BSS/OSS (Business/Service/Network Management) solution engineering.
• Assisted in the development of BSS/OSS interface solution architecture and the strategy to deliver the overall solution according to network performance parameters.
• Developed and documented business and design requirements for enterprise BSS/OSS projects and enhancements.
• Analyzed system elements (software, monitoring, reporting functions and capabilities, integration architecture and processes) with recommendations for appropriate changes according to pre-identified requirements.
• Managed specification development, vendors, and project progress according to internal functions and processes
• Validated architecture in accordance with the company objectives and vendors roadmaps
• Performed inventory analysis to reduce the inventory cost by 50% with saving of $7.5M annually. Ensured the documentation according to the technology project gate processes. Performed device diagnostics testing for end user experience - stationary testing, mobility testing, throughput testing, idle mode testing in various CINR & RSSI conditions etc.

Confidential, Herndon, Virginia

Sr. Telecom Design Engineer

Responsibilities:

• Managed 4G projects such as monitoring applications for 4G service, Production Cleanup of applications (DBs) in preparation of commercial launch.
• Managed customer requirements for IT infrastructure development for customer trouble ticketing, subscriber database, provisioning system and web portal to ensure accuracy of solution.Next Generation Networks, Systems Integration
• Received excellence award for leading the effort to provide performance and service analysis for 4G Data Service Quality Management (SQM) to improve service performance.
• Performed 4G - OSS architecture design Service Model creation for SQM, PM and Alarm analysis.
• Negotiated Master Service Agreement negotiations for Operations Support System (OSS), Elements Management System (EMS) by interacting with Vendor, Technology assessment, Product, Network Development, Marketing, Customer Experience, Engineering and IT departments.
• Communicated project vision and progress to management. Evaluated VOIP along with LCIB, and Pico cell RFP response, trained intern.
• Performed Network Development Planning and research, CARD creation and follow-up for SDLC, and trained engineers in SDLC processes to follow.

Confidential

Operations Support Systems Product Management

Responsibilities:

• Assessed current solution practices and deliverables for major clients like British Telecom to set direction for future OSS delivery practice goals and opportunities by creating solutions
• Prepared product (solution) conceptualizations in support for sales and marketing
• Liaise between development, marketing, and sales for creating new OSS products and opportunities
• Worked with pre-sales, business consultants, and marketing to understand and respond to customer needs in the areas of systems integration, and business process improvements
• Researched and identified new product ideas and their usefulness to customers
• Looked for opportunities for creation of Intellectual Property for solutions

Confidential

Technical Manager

Responsibilities:

• Planed, designed, implemented and supported operations of OSS/BSS systems for Sprint PCS.
• Managed vendor and customer relationships for exceeding expectations in COTS application deployment for internal customer (Operations, Engineering, Business, Finance, Network, & IT)
• Analyzed current business processes including cost justification and performed functional requirements management of $40M budget and successfully implemented OSS (Operations Support Systems) by performing systems planning, design, COTS applications implementation, and capacity planning for Sprint PCS.
• Created, communicated and implemented the vision of the Network Management Systems architecture based on TMN and eTOM. Implemented standard SNMP MIBs for routers and switches etc. in the OSS of multimillion dollar projects (raging from $2M to $22M) with a pay back of less than 3 years in terms of expense reduction, lost revenue recovery, cost avoidance, and enhanced network availability and reliability.
• The OSS applications included voice and data network performance improvement systems such as Trouble Ticketing, Fault management, Configuration Management (including provisioning), Performance Management, Security Management, Event Management, Change Management, Accounting Management (Billing), Fraud detection, Inventory Management etc.
• Created Service Quality Management (SQM) vision and managed the functional requirements for Sprint PCS to improve service quality.
• Planned and researched for changing needs in OSS/BSS infrastructure to support newer services and to reduce operations cost by evolving or replacing related OSSs.
• Analyzed deployment of Remote Cell site monitoring technology to improve field operations performance and to reduce cell management and operations cost.
• Reviewed new vendor telecom products for their validity and applicability in telecom operations.
• Budgeted for and managed OSS/BSS infrastructure expenditure
• Led emerging technology research & analysis, planning and selection including industry and vendor watch for ATM, VoATM, IM-ATM, Frame Relay, IP, VOIP, MPLS, xDSL to support company competitive positioning
• Worked with Operations Managers and analyzed business processes and developed OSS and assessed service management business practices including reporting structures, BSS and trouble management processes and proposed process improvement in departmental process communication areas for reducing operations cost
• Evaluated vendor businesses from technical and business perspective and proposed business decisions to senior management in the areas of billing, fault, performance and order provisioning management

Confidential, Overland Park, Kansas, USA

Sr. Network Technical Engineer

Responsibilities:

• Defined a comprehensive distributed service management architecture framework of support systems called Integrated Service Management (ISM) based on TMN model for narrowband and broadband services to improve network efficiency, performed ATM switch MIB design and modifications
• Defined one of the first ATM service architecture including VoATM.Intelligent Networking and Signaling System # 7
• Provided architectural requirements and analysis for the Signaling Systems # 7 message transport services to improve efficiency (frame carrying capacity and efficiency of SS7 links)
• Evaluated SS7 network architecture for its reliability and future evolution to support services including link budgeting, loading and management
• Developed a technology evolution plan for the Intelligent Network Architecture with 40% savings in new service deployment cost
• Identified and analyzed requirements to change the SCP network architecture with improved SCP load efficiency. Recommended management architecture for Signaling System #7 (SS7)