ASSOCIATE CUSTOMER ENGINEER Resume

SUMMARY

Want to be a positive and significant contributor to prove my abilities and enrich my career in your esteemed organization.
Ability to lead a team wif diplomatic approach, hard work, flexible, patience, communicates effectively.

TECHNICAL SKILLS

Server OS: Windows 2003/2008 Server

Client OS: Windows 08 / 07 / XP

Microsoft Services: AD, DNS, DHCP

RAID: Software RAID, Hardware RAID (1, 5, 1/0... etc.)

PROFESSIONAL EXPERIENCE

ASSOCIATE CUSTOMER ENGINEER

Confidential

Responsibilities

Installing & Configuring windows server OS 2003,2008R2
Troubleshooting windows server OS 2003,2008R2
Manage File Server and Provide access to the users
Adding Roles & features in windows servers
Installation of SQL Server, Dot Net and other application software’s
Configuring and troubleshooting any type of MS Outlook 2003/2007/2010
Knowledge in all RAID levels in servers knowledge in Installing and Configuring VMware Server.
Creating and Managing Virtual Machines
Creating Virtual Machines and Changing Memory Size, CPU, adding new hard disk etc
Performing Snapshots, Cloning
Installing VM Ware Workstation and configuring
Configuring ILO in the Servers, for the remote end support.
Installing Latest firmware update in all the critical servers
Knowledge in Server Hardware levels
Installing & Troubleshooting of Windows 7 & XP operating systems.
Attending calls in Client Systems on Remote Administration using Dame Ware
Strong Knowledge in Remote Support on outside clients Using Team Viewer & Go to Asset.
Configuring TCP/IP and troubleshooting Network Connectivity Problems.
Maintenance and Troubleshooting of Desktop and Laptops.
Basic Knowledge in troubleshoot all types of printers
Knowledge in Hardware troubleshooting all model laptops
Maintaining Daily Call Report wif Proper Documentation.
Maintaining asset details in the complete organization