Sr Network Security Engineer (Sr Firewall Engineer, Sr Application Delivery Engineer) Resume

SUMMARY:

Be a valuable player in a successful organization as a Network Engineer
OSI Model, TCP/IP, IPv4/IPv6, CIDR/VLSM, TCP/UDPDNS, DHCP, FTP, SSH, RDP, SMTP/POP/IMAP/MAPI, Radius, TACACS, LDAP, SNMP, syslog High Availability Deployments; DDoS identification and mitigation Troubleshooting & Problem Isolation; Identification of performance bottlenecks
Switches & Routers: Cisco, Arista
VLANs, Trunking, SpanningTree (STP), Link Aggregation (LACP/PAgP/vPC)
OSPF, RIP, EIGRP, VRF, SVI, HSRP/VRRP
Firewalls: Cisco ASA Cisco ASA - X, Cisco PIX, F5 AFM
ACLs, QoS, MPF, complex NAT (static, dynamic, policy, identity)
VPN Tunnels (IPSEC, SSL, Remote Access, P2P/S2S)
Load Balancing: F5 LTM, F5 GTM, Brocade ADX, Cisco CSS, Cisco GSS, Cisco ACE, Kai Webmux
Balancing Algorithms, Persistence Mechanisms, Source NAT (SNAT)
L3 - L7 balancing; SSL/TLS offloading; Cert/Key/Chain management (PKI)
HTTP protocol; Host/URL based balancing/redirection; Cookie & Header insertion
Custom balancing: F5 iRules (writing, reading, debugging); Brocade CSW Policies
Global Server Load Balancing (GSLB); Route Domains
Sensitive to the needs and concerns of the customers
Focused on the success and advancement of the business
Incorporating the needs and suggestions of others
Developing and executing process improvement plans
Vision of excellence backed by strategy of implementation
Personal QualitiesForeign Languages
Empathy for Customers Fluent in German
Facilitator of others
Efficiency oriented
Forward-looking
Strongly analytical
Inventive

PROGRAMMING LANGUAGES:

General Purpose: C, C++, C#, Java, Pascal, Eiffel

Scripting: Python, Perl, JavaScript, VBScript, TCL, BAT/CMD

PROFESSIONAL EXPERIENCE:

Confidential

Sr Network Security Engineer (Sr Firewall Engineer, Sr Application Delivery Engineer)

Responsibilities:

Provide high-touch support to clients regarding all aspects of their hosted networking gear
Networking gear included firewalls, load balancers, switches, and routers
Customer Calls, Trouble/Incident Tickets, Maintenance Prep & QC; Upgrades; Configuration changes
Support/Advise clients ranging from SMB to Enterprise
Troubleshoot to resolution; Receive Escalations; Consult w/ other Engineers; Escalate as Needed
Evaluate performance issues; Performance tuning
Preferred point of escalation for Customers, Team Members, Account Managers, Lead Techs
Collaborate w/ other engineers, teams, vendors
Mentoring of junior admins/engineers
Appointed to acted as Team Lead of mini-team of junior techs (After Hours Netsec Provisioning)
Developed workflow process improvements (provisioning workflow)
Identify process automation opportunities
Identify best practices; Perform Root Cause Analysis (RCA)
Provide creativity and technical leadership
Received two promotions within role

Email/Exchange Administrator

Confidential

Responsibilities:

Provide high touch support to clients hosted on multiple hosted email infrastructures via phones and tickets
Email troubleshooting; Recommending and implementing best email practices
Develop novel solutions that fit our customers' email needs
Interview, Mentor, and Develop team members
Serve as a point of escalation for both team members and customers
Served as unofficial team lead (6 months) when after-hours didn’t have a manager of their own
Helped pilot and develop a new position
Re-defined the duties of a critical role
Received two promotions within role

Confidential

Computer Technician & Sole Proprietor

Responsibilities:

Confidential

Software Design Engineer / Software Engineer

Responsibilities: