Field Service Engineer Resume Atlanta, GA - Hire IT People

OBJECTIVE:

Seeking a Voice Engineer position that will allow implementation, support, and maintain network systems across the global enterprise. This includes planning, installing, configuring, maintaining, supporting, and optimizing network hardware/software.

SUMMARY:

Experience in the field of Computer Electronic Technology; Experience with working with Telco providers with implementation and problem resolution essential; Loading Base Configurations in Cisco IAD 2400 and 2900 Series Routers; Cisco Nexus 1000, 2000, 3000, 5000, 7000, Cisco UCS, Cisco SAN Technology, T1 Loopback Testing, MAC, POT Systems, IPTV; Project Management, P&L, ROI Field Service Engineering; Implementing changes to client environment; High level of troubleshooting and resolution skills; Interactions with team members and vendors to solve issues; Create documents to be used to solve problems in the future.

TECHNICAL SKILLS:

Face to Face Customer Service
3rd. Party Vendor Service
CAT5 and CAT6
Audio/Video
Paging System
IPTV
SMART System
RFID
Phone Systems
HF, VHF, UHF, SatComm
VOIP
QoS
SIP
Network Operating Systems Installs
Tier 1 and 2 Support
POS
Remedy
Telnet
Loopback Testing
Speed Testing
MS Office Suite
MS Windows 95 - Windows 7
Campus and Enterprise Networking Design
Cloud Networking
Router Configuration
LAN/WAN Technology
Wireless Technology
Wireless Access Point
Wireless Ziosk Systems
Cisco Switches
Cisco Routers
Cisco UCS
Juniper S/SG
TCP
T1/E1
T1 Extension
Ping
DNS
Gateway
Cable Modems

EMPLOYMENT:

Field Service Engineer

Confidential, Atlanta, GA

Responsibilities:

Day-to-day interaction with telecom providers, equipment suppliers and 3rd party networking vendors, to engage their technical resources to perform tasks.
Installing, configuring, maintaining, supporting, and optimizing network hardware/software by manufactures such as Cisco, Juniper, AT&T, and Verizon Telecommunications.
Maintains and ensures proper functionality and connectivity of the local area network including all components of the LAN: cabling, switches, wireless access points, network interface cards.
Perform on-site technical support.
Primarily provides Tier 1 and 2 level supports.
Configuring Cisco IAD 2400 and 2900 Series Routers at client sites.
Troubleshooting of existing network architecture.
Resolved connectivity issues related to the initial installation Routers and Switches.
Troubleshooting T1 lines, looping the circuit.
Performs service and installation of Nortel phone system with Cisco VoIP digital system.
Troubleshooting internet and voice communication lines.
Hands on troubleshooting, and testing Cisco Routers and Switches.
Creates and maintains technical documentation.
Implemented Verizon LTE wireless router project.
Project Manager for the Ziosk installation in Chilies.
Implemented Juniper Routers for the Motel 6 upgrade project.
Design and maintain systems documentation and network diagrams.

Confidential, Fairburn, GA

Field Service Engineer

Responsibilities:

Installed and tested Cat5e in over 25 telecomm closets.
Used test tools to solve cabling issues.
Installed laptops, audio video devices for presentations.
Backup all presentations and created DVDs for training aids.
Troubleshoot Wi-Fi issues onsite.
Testing LAN connectivity at the Atlanta Airport.

Student

Confidential, Decatur, GA

Responsibilities:

Studied in Technical Management and Accounting

Field Service Engineer

Confidential, Atlanta, GA

Responsibilities:

Maintains and ensures proper functionality and connectivity of the local area network including all components of the LAN: cabling, switches, wireless access points, network interface cards.
Perform on-site Point of Sales support.
Face to Face communications with clients’ onsite.
Racking and installing LAN/WAN hardware.
Perform on-site technical support.
Responsible for implementing changes to client environment.
Travel to sites to perform services, repairs, and preventive maintenance.
Created documents to use as guides for future projects and troubleshooting guide lines
Implementation and Installation of RFID, ISD, IPTVs and audio/video for Confidential Network.

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Field Service Engineer Resume

Atlanta, GA

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