PROFESSIONAL SUMMARY:

• Network Engineer with twenty - five plus years experience in designing and executing network projects.
• Experience across multiple industries environments including, Government, Aerospace, Telecom, Retail, Financial, and IT arenas performing technical project implementations and installations.
• Ability to perform analysis for MIS, IT, and customer sites in terms of network requirements, NOC, Help Desk, Data Centers, equipment selection.
• Vendor relationship management, interface with internal corporate divisions, and leadership of qualified engineering teams.
• Strong in client server environments. LAN/WAN, multi-vendor products, and customer interface.
• Management of projects from statement of work, through installation, final analysis and completion.
• Strong communicator of ideas and technical requirements.
• Network Management EngineerTeam LeaderSelf-Starter
• IT and MIS ManagementVoice and Data NetworksSelf Taught, Quick Learner
• Program and Project ManagementStrong Customer InterfaceStrong Communicator
• Telecom EngineerTeam PlayerAbility to Meet Deadlines
• Hardware and Software ExpertiseTroubleshooterCreative Solutions
• Network DesignMeet Project DeadlinesNetwork Training
• Installations Testing EnvironmentsDedicated

TECHNICAL SKILLS:

Hardware: IBM PC's, UHF/VHF satellite transceivers, fax, modems, dsu/csu, codec, muxes, PBX (Nortel, ATT), controllers, routers (Cisco IOS), nexus 5000/7000, firewalls, hubs, FRAD’s, TR/Ethernet- Hubs/Switches (cisco/hp/extreme-summit), Cisco/HP WAP 802.11. Bert testers, sniffers, fluke cable tester, Air-Magnet, tone generators. Various modem, dsu/csu management systems, NET IDNX/GDC TMS/TDM nodal controllers, NEC-Tellabs-DSC (A31-1/0-3/0) DACS. Analog/Digital, Point to Point, Frame Relay, ATM, DSL circuits(ds0-OC3),10/100/1000 Ethernet, Cabling (CAT 3,4,5,5e,6, Fiber)

Software: Remote Access Service. MS- Word, MS-Excel, MS-PowerPoint, MS-Project, MS-Schedule, MS-Outlook, Lotus Notes, Metasolve/TBS NETVIZ, VISIO, HEAT, Expert Advisor, LATTIS. Cisco Works, Net-Scout, Vital Suite, Concord Network Health, MRTG, Netboss-XP and Solar Winds.

Operating Systems: Windows 95/98/2000 /NT, Netview, HP-Openview, IBM SNA,TSO, NCCF, CICS, NETMAN, VTAM. IP Manager, SNMP, TCP/IP, DHCP, DNS, WINS, Windows 95/ / NT

PROFESSIONAL EXPERIENCE:

Confidential, Plano, Tx

NOC Technician

Responsibilities:

• Monitored IP/Legacy voice/data networks thru diagnostic software and hardware
• Performed file control, installation of network nodes.
• Provided, monitored, and supported LAN/WAN/VOIP/Legacy connectivity.
• Monitored and maintained on-line systems thru diagnostic software and hardware (HP Open View, HP NNMI)
• Repair/Resolve network issue’s as required.

Confidential, Ft Worth, Tx

NOC Technician

Responsibilities:

• Monitored IP/Legacy voice/data networks thru diagnostic software and hardware
• Performed file control, installation of network nodes.
• Provided, monitored, and supported LAN/WAN/VOIP/Legacy connectivity.
• Monitored and maintained on-line systems thru diagnostic software and hardware (Netview, Cisco Works, Aruba Ap, Netbosss XT )

Confidential, Irving, Tx

IT Project Manager

Responsibilities:

• Create and Manage information technology project plan(s).
• Communicate tasks, milestone dates, status, budget, timeline and resource allocation. To all concerned parties
• Work with other technical groups to insure the delivery of project deliverables.
• Assist Technical teams in design and development task
• Coordinate creation of testing for test teams
• Produce detailed design documentation based on architectural standards, including physical, logical designs and configurations and implementation of these configurations
• Work with project teams to ensure accuracy of designs and standards compliance
• Responsible for the technical review/ approval of network level changes and implementation (LAN/WAN/VPN)
• Schedule/Chair meetings and sub meetings as required
• Provide project implementation support during business and occasionally off business hours
• Create and update project and network infrastructure documentation
• Provide updates to the Project Sponsor and all concerned parties on a scheduled basis

Confidential, Ft Worth, TX

Senior Network Project Engineer

Responsibilities:

• Produce detailed design documentation based on architectural standards, including physical, logical designs and configurations and implementation of these configurations
• Work with project teams to ensure accuracy of designs and standards compliance
• Work with project management teams to ensure that project deliverables are understood and timelines are committed to and met
• Responsible for the technical review / approval of network level changes and implementation of the most complex changes
• Work with other technical groups to help with the delivery of project deliverables
• Maintain sufficient familiarity with project requirements
• Provide project implementation support during business and occasionally off business hours
• Create and update network infrastructure documentation (circuits, diagrams)
• Provide updates to the Network Supervisor/ Project Manager and Project Sponsor on a scheduled basis.

Confidential, Frisco, TX

Network Deployment Engineer

Responsibilities:

• Performed Device Acceptance on Confidential MGMT Network.
• Confirmed standard device configurations (Cisco ASR-9000, Cisco 4948, and SLC48 Lantronics terminal servers), before deployment acceptance
• Configure TACACS, SNMP, and ACL’s. before deployment acceptance
• Commission, test routers, transport equipment and other new network devices.
• Generate implementation plans and provide technical leadership and guidance during deployments activities
• Work closely with project management, engineering to identify in advance potential migration/installations problems
• Own network documentation, updating and maintaining network drawings
• Add accepted devices to Network Management Platforms (HP, SPLUNK, NEEST)

Confidential, Dallas/Ft Worth, TX

Network Engineer

Responsibilities:

• Perform Wireless site surveys. Utilizing Cisco/Fluke Air Magnet tool
• Install/Configuration Engineer on Cisco-WCS 1100/1200 AP (802.11/a/b/g/n).
• Installed/configured routers (Cisco) and switches(Cisco 2950/POE)
• Perform on-site tier 2 level support to Nokia-NOC
• Perform onsite VOIP installs (phone, VLAN port assignment, troubleshooting)
• Performed project management duties
• Installed /Ran Cat 5/6 and Fiber Optic cabling for data networks.

Confidential, Farmers Branch, TX

Network Engineer

Responsibilities:

• Installed, configured and maintained organization's network (LAN)
• Installed racks and cabinets for computer servers and switches
• Document switch/cable/ups installs with Visio and Excel
• Installed /Ran Cat 5/6 and Fiber Optic cabling for data networks. .
• Build networks, maintains internal VLAN presence.
• Performed NOC duties as required
• Lead Project Manager/Engineer on switch replacement migration (Extreme to HP-Pro-curves)
• Lead Engineer/Project Manager on HP WAP (802.11) installs/configurations.
• Monitored VLAN data network thru diagnostic software and hardware

Confidential, Dallas, TX

Manager of Network Operations

Responsibilities:

• Supervised daily activity of Support Engineering/Sales Engineering/NOC and operations staff
• Continuous monitoring of Sales Engineering/Operations/NOC activities.
• Provided advice and assistance to all levels of engineering/sales/support/operations and management groups to facilitate sales engineering/network resource planning/telecommunications and technical requirements.
• Determined support related technical training direction and/or strategy.
• Assisted Sales, CEO, Admin, Chief Legal. Mgr Sales Engineering in the development of proposals leading to new regional customers. Fully understand all customer requirements, develop and execute plans. .
• Provided management support and direct supervision of all subordinates for training, customer
• Support, customer telecommunications, network compensation issues and network resource allocation.
• Assist in the development, presentation and adherence to all company and regional policies, procedures and plans.
• Documented activities as necessary to provide all customers and employees with required feedback per industry standard.
• Provided superior customer service to enhance company reputation and referrals.
• Resolved any customer complaints between network operations and sales teams.
• Other duties as assigned by CEO, Chief Legal Council.

Confidential, Ft Worth, TX

Systems Application Technician

Responsibilities:

• Provide standardized system setup and operations support, to user community of 1000.
• 1st level support for warehouse applications (VB, SQL,UNIX)
• Repair warehouse orders as require (VB, SQL,UNIX)
• Complete hardware and software upgrades/migrations (WIN 2000/XP/Network)
• Troubleshoot network/pc, printer problems.
• Complete hardware and software upgrades/migrations (WIN 2000/XP/Network)
• Troubleshoot network/pc, printer problems.

Confidential

Network Engineer

Responsibilities:

• Installed, configured and maintain organization's network WAN\VPN connectivity.
• Cisco 3725 and 2691. Nortel Contivity VPN 1700.
• Main point of contact for Network, Network Management(NOC), Project Management,
• And VPN connectivity issues during migration phase.

Confidential, Dallas, TX

Project Manager

Responsibilities:

• Performed project management role on a 30 school E-rate project (cat5e/fiber/ Cisco WAP installation and certification testing)
• PM duties included process, budget, time accounting, and task performance process)

Confidential, Portland, OR

Field Service Technician

Responsibilities:

• Provide standardized system setup and deployment support, to user community of 500.
• Complete hardware and software upgrades/migrations. (WIN XP/Network).
• Network equipment installation. (Router/Expand Accelerator/Cisco WAP)
• Working knowledge of Telecommunications (Network/End User)
• Working knowledge of remote diagnostics/security applications (pc anywhere, mcafee).

Confidential, Portland, OR

Network Manager/Project Manager

Responsibilities:

• Design, researched, and implementation of LAN/WAN/Desktop solutions. Completed fulfilling network and IT requirements for business operations.
• Project Manager for entire network process (customer requirements, budget, design, implementation, billing, support, Disaster Recovery)
• Includes installation, configuration, connection, cabling (CAT 5), architecture (Comsys 10/100 hub, Cisco 2513&1800 Routers, ISDN)
• Negotiating and buying of equipment (software, MS-Office, hardware (network equipment) and suggestions regarding equipment capabilities (IBM, Cisco).
• Project statement of work and cost for customer. Direct interface throughout project. From initial specifications to final billing.
• Continued support of monthly billing process, help desk and training

Confidential, Bedford, Texas

Sales Engineering / Technical Support Manager

Responsibilities:

• Managed 22 sales engineers company wide.
• Acted as coordinator and immediate supervisor for daily activities, training, and certification.
• Provided advice and assistance to all levels of engineering/sales/support and management groups to facilitate accurate network design and pricing to potential Confidential customers.
• Designed Disaster Recovery Networks (Telecommunications)
• Assisted in the development of proposals (RFP, RFI, RFQ, and SOW’s) leading to new national/regional customers.
• Provided leadership, management and technical knowledge for the design, consulting, pre-sales engineering, Network Management and implementation of these services resulting in exceeding all customer requirements.
• Performed Project Management functions for managed customers.
• Provided Pricing, Detailed network diagrams and design engineering support to Sales Staff of 15.
• Provided Operational and troubleshooting support to local customers as required. (Sniffer, debug, desktop/circuit issues)
• Evaluated, designed, procured, and implemented LAN/WAN/VPN/RAS/Web Hosting related inter-networking components.
• Provided Managed Service (Project Management) support to Customers.