SUMMARY

• Accomplished professional with demonstrated ability as an architect in many Fortune 100 Companies.
• Experience using leading technology to develop network topology, created implementation plans for many projects.
• Performed corporate disaster recovery drills, completing several successful recovery operations.
• Performed product testing and certification. Updated product standards, guidelines, and support materials.
• Thirteen years in the Technology field and during this time acquired Project Management skills, Professional Services, Executive Consulting, Network / Systems Integration and over all significant hands - on knowledge in the field.
• Capable leader, excellent communication skills, developing productive relationships with management, team members, and co-workers at all levels.

TECHNICAL SKILLS

Software: Exchange 5.5/2003, Systems Management Server (SMS) 2, Netiq AppManager, Confidential Sonar, Application Center 2000, MSCS, Confidential Clustering 2003, Secureid, NT to 2000/2003 Netiq DMA, Server Consolidator, NetWare Migrator tools, Confidential Clone Agent, IBM Director, APC PowerChute, Lotus Notes. Mirror view and SAN copy, EMC replication Manager

Backup and Anti-Virus Utilities: Tivoli TSM, Legato Networker, Veritas BackupExec, Flash Copy, Arcserve, Trend Server Protect, OfficeScan, ScanMail, Trend TVCS.

Operating Systems: Windows 2003, Windows 2000, Netware 4, Netware 5, Linux 8 (Redhat), VMWare ESX 2 and ESX Server 3.5, ESXi 4.1

Networking Skills: TCP/IP, IPX/SPX, FDDI, FTP, Windows NT/2000/2003, Token Ring, Ethernet, and Arcnet

Hardware: IBM NetFinity, Compaq Proliant, Compaq StorageWorks RA8000, EMC, IBM total Storage

PROFESSIONAL EXPERIENCE

Confidential

VMware and Windows System Engineer

Responsibilities:

• Provide and perform services for client on hardware and software components. Activities include operation and maintenance of operating systems across multiple platforms, high availability solutions, clustering and load balancing.
• Windows 2003, 2008 Server builds and installations, troubleshooting, operation and maintenance of operating systems and platform support, including some database administration.
• Deploy and maintain ESX 3.5, VMware environments and work with customers/vendors on configuration of features and functionality.
• Migrate from 3.5 to ESXi 4.1, Vsphere Client 4.1 and Virtual Center also working with customers/vendors on configuration of features and functionality.
• Physical to Virtual (P2V) Migrations with the VMware vCenter Converter.
• Creation of Virtual Machines inside ESXi host and migration of existing VM’s from ESX 3.5.
• Upgraded existing ESX 3.5 host to VMware ESXi 4.1.
• Part of the (Security Patch Performing Team) running installation of the required Patches per change controls and processes.
• Installation, Testing and making recommendations to the new Automated build process (OSP/ESD strategic tool for OS provisioning)
• Dayshift and On-call support when needed per the on-call schedule.
• Troubleshooting all Server OS, hardware and networking issues.
• Perform changes/upgrades when needed.
• Troubleshoot Problem tickets - Manage Now System.

Confidential

Systems Engineer

Responsibilities:

• Management, optimization/ Maintain of the entire messaging environment for 5000 users and 4000 share resource mailboxes and distribution groups including e-mail archiving, database maintenance, mailbox management, Symantec Enterprise Vault and virus / spam filtering, instant messaging, Blackberry, secure message delivery, high availability and disaster recovery related responsibilities.
• Assisted with the migration to Exchange 2007 from the existing Exchange 5.5 and 2003 server environment.
• Recommend and assist in the deployment of the optimal unified communications environment for the corporation.
• Maintenance, administration and monitoring of the current Confidential Windows IBM / HP Proliant server environment.
• Implement and maintain the optimal data replication and server recovery solutions to attain the high availability and disaster recovery goals of the corporation.
• Assume secondary support responsibilities for data backup, infrastructure monitoring, IIS, SQL Server, VMware and / or Active Directory related issues.
• Collaborated with the Infrastructure team in the troubleshooting and resolution of escalated server, messaging and application related issues.
• Prepared migrated solution to a hosted mail solution Provided by Confidential (MMS Confidential Management Solutions)
• Communicated clearly and effectively with the business units at Confidential Global while identifying technology needs and recommending solutions.

Confidential

Windows NT/2000/2003 Systems Engineer

Responsibilities:

• Technical engineering support and project management for NT/2000/2003 server operating system. This includes installation and maintenance of the operating system and associated support products and upgrades.
• Support for 1300 servers. This includes installation, maintenance of servers, all of which are Compaq Proliant and IBM Netfinity servers.
• Worked as part of a team in selecting and implementing new server technology and virtualization solutions using VMware 3.5 with Virtual Center. Installation of VMware, Creation of VM Guest on an IBM hardware platform. P2v conversions and cloning of images....
• Technical support to application developers. Installation of SQL and Oracle this includes loading and upgrading software, troubleshooting and diagnostics.
• Install, maintain, troubleshoot and diagnose problems with operating systems, NT/2000/2003 networking, back office software, utilities, and systems management software, IBM Director monitoring software and RSA remote control software.
• Support other technical services group staffing in resolving problems, such as network, exchange or security issues, which require the expertise to determine the root cause and resolution for the problem.
• Implement new and/or modified system software and hardware ensuring that production, development, and testing activities experience minimal disruption.
• Implemented and ran manual patch updates on all servers, deployed Service Packs and Hot fixes on Windows NT/2000/2003 servers using St Bernard Update Expert.
• Maintained current knowledge of server hardware and NT software technology supplied by manufacturers.
• Monitor and evaluate server capacity and performance statistics to determine bandwidth effectiveness, plan and execute changes consistent with objectives of reliability, availability and performance.
• Insure that new and modified server configurations are subjected to a thorough technical analysis prior to implementation, and that all change control and configuration control procedures are executed in a timely and professional manner.
• Procedural documentation and maintenance of production systems.
• Worked on business and technical Plans for relocation of Hub Core Infrastructure services - Authentication, DHCP, Global Wins and DNS.
• Conducted successful disaster recovery drills at IBM's Sterling Forest Disaster Recovery location.
• Architect and documented disaster recovery of Active Directory, Exchange, SQL, Confidential Cluster Servers as non clusters.
• Implemented domain wide migrations for 1000 users from Confidential NT4 and NetWare 4.x to Windows 2000 using Netiq DMA, Server Consolidator, NetWare Migrator and Confidential Clone Agent and Resource kit tools
• Helped to Migrate and consolidate Legacy NT4 Wins/DNS and DHCP to Windows 2000 Wins/DNS and DHCP for 50 domains.
• Installed and configured more 400 Windows 2000/2003 and applications servers on the IBM NetFinity server platform for world wide deployment.
• Incorporated Bios/Raid controller upgrades and configurations prior to the OS build. In the same process, after installation of the OS, automated the installation of service packs, hotfixes, resource kit, support tools, application software such as IBM Director, APC Power Chute, Netiq AppManager and Tivoli TSM.
• Worked with the team and conducted and implemented Oracle and SQL Clusters on Windows 2000/2003 with IBM ESS 2105 (Shark) as the SAN as backend at IBM's storage facility in Rye Brook using 8 way IBM NetFinity 370 servers, Mcdata switches, Veritas Volume Manager for dynamic disks and IBM's Subsystem device driver (SDD) for fault tolerance and Flash Copy for high speed backup and recovery.
• Installed and maintained a Highly Available and Fault Tolerant environment using Storage Area Networks and Clustering using Digital StorageWorks RA 8000, IBM Shark, EMC Clariion Centera and SCSI subsystems for Oracle, Confidential IIS, Confidential Exchange and Confidential SQL server.
• Consolidated 20 servers into 3 Novell NetWare SFT-III servers.
• Implemented Trend TVCS, Server Protect, OfficeScan and ScanMail as an Enterprise Virus protection solution for File servers, Confidential Exchange, workstations

Confidential

Systems and Network Engineer

Responsibilities:

• Provided quality 3rd tier support and technical assistance for Novell and NT servers, desktops and laptops, as well as support for CC: Mail and Lotus Notes to both internal and external clients.
• Upgraded all company Novell servers from 3.12 to 4.11 and from 4.11 to 5.0, all NT servers from 3.5 to 4.0.
• Implemented Border Manager 3.5 with VPN and DNS implementation.
• Assisted in the installation and configuration of Citrix Winframe 1.7 and Metaframe 1.8.
• Provided support for the following company applications: Platinum, Saleslogix, Maincourse, Mcfig and a new financial application called Vision.
• Advised and assisted Computer Technicians and LAN Technicians with problem troubleshooting.
• Provided products, services and met customer expectations through good follow-up and positive problem resolutions.
• Maintain technical competence by keeping up to date of new products, emerging technology, and technological developments, practices and procedures through continual review of product manuals and vendors' technical product bulletins. Maintain self-paced training and attend formal manufacturer training programs.
• Developed procedures and system documentation including time reporting, productivity, project status, installation and setup.
• Provided advanced technical support to the mobile sales department.

Confidential

Systems Engineer

Responsibilities:

• Designed a full disaster recovery plan, including full test drills every quarter.
• Full Windows 95 rollout plans and documented all of the installation procedures.
• Supported the trading floor including the applications BTwire for the money transfers, and PCanywhere for Confidential Capital dialing transfers.
• Setup, installed, and managed Novell and NT servers.
• Rolled out 100 Pentium computers to upgrade the pre-existing computers.
• Installed and setup an US robotics dial in solution for the entire Treasury department.
• Provided all help desk support.
• Relocation project: relocated all of treasury from one site to another, received an award for completing project ahead of schedule and under budget.
• Installed and supported Msmail with a Softswitch Gateway so that all of treasury could communicate with Confidential 's different mail systems.

Confidential

Network Administrator

Responsibilities:

• Supported three locations, around 1000-nodes Ethernet and Token Ring, Novell NetWare 3.11 and 4.x environment.
• Used Arcserve 4.x for file server configuration, maintenance, and archiving; migrated and merged servers 3.11 to 4.x, provided CD Rom services, and added anti-virus protection
• Performed and planned CC: Mail roll outs.