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Sr. Systems Admin/engineer Resume

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Marlborough, MA

SUMMARY

  • Over 10 years of experience in teh Information Technology with expertise in VMware administration and Windows Administration.
  • Comprehensive background in teh installation, upgrades, configuration, rollout and support of hardware, software, peripherals and network devices.
  • Deployed key VMware ESX/ESXi technologies, expertise with HA/DRS, P2V. ESX migrations from 3.01 to 3.5 to Vsphere 4.0. Deployment of business critical technologies - Vsphere View and Vmware SRM (Site Recovery Manager).
  • Experience working on Virtual Infrastructure, vSphere Client and setting up ESX in teh virtual environment.
  • Experience in i5/AS400 Server.
  • Extensive in VMware ESX/GSX/WORKSTATION/VMSERVER Server Farms and Linux Administration.
  • Experience with Microsoft Exchange 2003, 2007, Windows Server 2003/ 2008, Microsoft Active Directory, DNS, DHCP, Routing and Remote Access.
  • Thorough working knowledge of SCCM.
  • Knowledge of network management platforms HP NNMi, Oracle Enterprise, BMC Middleware Management.
  • Knowledge with Microsoft server operating systems (Windows 2008 R2, 2012).
  • Discover and manage replicated datastores(SRM)
  • Experience configuring SNMP on Windows servers.
  • Working knowledge of Solaris me.e a Unix Operating System.
  • Automated migration of inventory from one vCenter Server instance to another
  • Knowledge on teh I5/AS400configuration and maintenance of system printers and terminal emulators
  • Proficient knowledge in Remote Desktop Management
  • Working knowledge with teh analysis of Windows performance data.
  • Involved in as host-based replication and replicated datastores(SRM).
  • Configure protection for their vSphere inventory(SRM).
  • Verified dat an existing inventory is properly configured for use withSRM
  • Assists in teh maintenance of i5/AS400 user profiles and ISETS user accounts.
  • Worked on Disaster Recovery Planning on a Data Center Environment
  • Handled Disaster Recovery Policies and restored SQL Server and other databases quarterly and performed checks on them
  • Experience in working with IBM Blade technology of over 4 years.
  • Maintaining Data in an offshore environment as a part of a Disaster Recovery Plan
  • Experience of managing a team of windows admins and training them and increasing their Work Efficiency
  • Experience of developing support procedures and service standards to meet business requirements and end-user needs.
  • In Depth Knowledge of Citrix Xenapp Server Active Directory support me.e Support for Microsoft Active Directory means dat XenApp recognizes and authenticates your users easily.
  • Responsible for installation, maintenance, and configuration of computer software and its components
  • Worked on Enterprise Symantec Netbackup solutions and monitored total system performance, capacities and tuned NetBackup and devices
  • Implementation of iSCSI SAN, FCSAN and NAS Storage.
  • Worked as a VMware/Windows/Linux/Unix Admin to provide L3 support in a complex Environment.
  • Hands on experience on HA clustering, cloning ESX servers in teh VM Ware environment
  • Experience in Monitoring, performing Health Checks, installing patches and upgrading hardware on teh production servers
  • Experience using x86 blade technology.
  • Experience working on application packaging and configuration management.
  • Maintained an excellent rapport with fellow colleagues, vendors and trainees Involved in documentation regarding Windows server configuration, operating procedures, and service records relating to Windows hardware.
  • Excellent communication and diagnostic skills; consistently solve problems and rarely escalate issues.
  • Efficiently co-ordinated with teh Technical Support Team and Vendor to resolve teh problem
  • Experience in teh design, development and test of disaster recovery
  • Strong problem solving skills and a strong knowledge of ITIL Processes
  • Has good communication (verbal and written), analytical & problem solving skills, a committed team player as well as an independent worker, able to work with minimum supervision and to manage multiple tasks simultaneously.

TECHNICAL SKILLS

Operating System: Microsoft Windows 2000/2003/2008/ NT/XP/Vista/7, VMWARE ESX/ESXi(2.5.3.0,3.5,4.0,4.1), Linux (Redhat, SuSE, ubuntu, Fedora), Solaris, HP-UX, AIX, VMware vCenter Site Recovery Manager.

Applications: Citrix Server 4.0, Citrix XenApp and Desktop, Microsoft Active Directory, Microsoft Office Suite(Excel, PowerPoint, Word), NETCOOL Network Monitoring Application, AVAYA VOIP, Remedy Ticketing System, CLARIFY, SalesForce, Technology Change Management(TCM), FALCON Ticketing System, Norton Antivirus, Oracle ERP Order Management, Adobe Photoshop, Illustrator, Flash, Dreamweaver, MS FrontPage, Windows NetMeeting, WebEx Meeting, Sun Java, Google Apps Sync and Google Docs, Google Apps Sync, Blackberry Sync, Google Calendar and various other Google Applications.

Languages: XML, HTML, C, C++, Shell/Perl Scripting, Power Shell, PL/SQL

Hardware: HP, HPProLiant, IBM Blade Technology, DELL, Sun Hardware

Networking: TCP/IP, DHCP, DNS, SNMP, Telnet, i5/AS400, POP3, IMAP, VPN, NetApp, hubs, Routers, LAN/WAN

PROFESSIONAL EXPERIENCE

Confidential, Marlborough, MA

Sr. Systems Admin/Engineer

Responsibilities:

  • Management of Datacenter Migration technical teams, scheduling and resource allocation.
  • Knowledgeable of all project documentation and deliverables including schedules, issue, action and risk logs, test plans, executive presentations and associated documents required for consolidation/migration/relocation projects
  • Datacenter Server Conversion from Physical to Virtual.
  • Managing Critical Security applications and handling end to end Migration of them without any issues.
  • Analyzed policies with regard to customer service and efficiency, recommending policy changes and process improvements as needed.
  • Ensure integrity and delivery of multiple projects with respects to time, scope change, risk and resources.
  • Assess project issues and identify solutions to meet productivity, quality and customer goals.
  • Manage resource allocation across multiple projects including tracking resources bandwidth and forecasting future availability for scheduling new projects.
  • Guarantee teh attainment of key milestone by proactively tracking metrics and projects outputs.
  • Conduct planning and operational readiness assessments to provide and TEMPeffective transitions in to production.
  • Project Manager experience in Installation, Deployment, Configuration and Maintenance of Windows 2003/2008
  • Managing teh shift schedule, and teh SLA Metrics, recruitment, budgeting, vendor management etc.
  • Work with teh project team and key stakeholders to devise best practices and continuous improvement of project delivery across teh enterprise.
  • Synchronize teh efforts of major initiatives involving multiple groups and departments.
  • Offer input and feedback on growth and development opportunities for juniors.
  • Manage staffing process and appraisals.
  • Worked on Google Apps Sync on iPhone, iPad and Android devices.
  • Design, Installation, configuration of VMware Site Recovery Manager. Had run failover-Failback tests over teh bidirectional SRM
  • Manage teh global Apps Status Dashboard communication process when Google Apps experiences service disruptions.
  • Quick determination of problem solving, educated users with understandable notations about teh answer/problem then were documenting teh process for future technicians to utilize in ticketing system. Manage teh global Apps Status Dashboard communication process when Google Apps experiences service disruptions.
  • Helped design and evaluate new system specifications to make sure they meet standards, customer needs, and to ensure hardware and software compatibility. Handling critical outage issue cases on entire Google Apps applications - Gmail, Gtalk, Google Groups, Google Calendar, Sites, Video & Postini services.
  • Working on critical cases involving outage issues on Google Apps by ensuring High Operational Efficiency.
  • Worked on Windows infrastructure technologies (AD, DFS, Clustering)
  • Manage matrixes resources and related relationships within each functional area.
  • Hands-on experience with Server/PC hardware integration, Network monitoring, troubleshooting
  • Providing comprehensive documentation for system builds/Change Implementations
  • Incident and problem management using ITIL framework
  • Building new Physical & Virtual server’s builds based on customer requirement

Confidential, Chicago, IL

Senior System Admin/ Engineer

Responsibilities:

  • Provide daily support/administration to multiple hosted clients, which comprises of 50 ESX3.5/ESXi 4.1 hosts in various cluster virtual farms with total 1500+ Windows, Linux guests.
  • Perform periodical Vmware hosts and guests patche updates, as well as perform parallel upgrade from ESX3.5 to ESXi 4.1.
  • In Depth knowledge of Active Directory Domain Services throughout teh project.
  • Teh widest choice of compatible chassis, blade servers, storage and networking offerings with IBM Blade
  • Rock-solid availability with multiple layers of redundancy with IBM Blade
  • End-to-end reliability and a commitment to best practices with IBM Blade
  • Optimizing Branch-Office Infrastructure with IBM Blade.
  • Business Value of Branch-Office with IBM Blade.
  • Administration experience within a SAN environment (VMAX, VNX, or Symmetrix)
  • Worked with Citrix server and was involved in Single server image management and Single application image management.
  • Also was responsible in Policy-based application publishing with Citrix Xen app.
  • Universal device support with Citrix.
  • Secure application access using Citrix Xenapp Server.
  • Plan and coordinate new datacenter forklift move due to new acquisition
  • Setting Boundaries and Enabling Discovery Methods in sccm
  • Deploying ConfigMgr Clients and Managing Client Settings in sccm
  • Collecting Inventory and Creating Simple Collections in sccm
  • Constructing Queries and Building Query-based Collections in sccm
  • Packaging Software for Local Installation and Application Virtualization in sccm
  • Deploying Operating Systems in sccm
  • Managing Forefront Endpoint Protection Settings in sccm
  • Monitoring and Managing Site and Client Status in sccm
  • Monitor/tune performance and capacity planning via Capacity IQ and BMC, Nagios.
  • Build and provision HP and Dell servers with Fiber HBA for SAN storage environment, as well as for ESX hosts.
  • Implement availability features for ESX3.5/ESXi 4.1 including VMotion, HA, Virtual SMP, DRS, Vswitch design, DPM, FT, performance troubleshooting.
  • Bulk imports, bulk migrations, or creating a lot of users at once with teh halp of power Shell.
  • Faster development for component teams in Power Shell.
  • Design, Installation, configuration of VMware Site Recovery Manager. Had run failover-Failback tests over teh bidirectional SRM.
  • Managed Enterprise Windows 2003, 2008 Systems Servers, Windows 2003 Active Directory Domain & DNS Server.
  • Educated teh staff on VMware disaster recovery. Ran DR test drills to ensure smooth functionaing of SRM.
  • Created Protection group and recovery groups in VMware SRM. Documented each and very process of SRM in Sharepoint portal.
  • Monitoring and troubleshooting Microsoft Lync Server or Office Communicator using Microsoft SCOM
  • Created customized scripts in SRM to be used during Recovery.
  • Provide a secure environment, managing and mitigating risks. As well as generating/auditing periodic permission and capacity metric report.
  • Experience with SQL Reporting Services in teh project.
  • Create, review, maintain, and update documentation/runbooks.
  • Undertake problem ownership. Investigate & Troubleshoot root causes when escalated from Operations.
  • Build, deploy, and maintain Windows 2003, 2008, and Linux guests.
  • Implementation and Maintenance Migration Windows 2000, Windows 2003 to Windows 2008
  • Install and configure a DNS server locally on your Windows 2000 or 2003 server
  • Ensure dat teh NetBIOS name of your Active Directory domain is unique and works fine.
  • Installing and Configuring a Local Windows 2000 or 2003 DNS Server to Support an Active Directory Forest.
  • Troubleshooting for Windows 2000 domain controllers dat you install are configured to use your local DNS server
  • Work with Storage/Backup/Network teams to ensure teh optimal health of current VMWare environment for each of teh hosting clients.
  • Understanding of Voice over IP (VoIP).
  • Provided proactive recommendations to teh customer for improving storage operations and/or TEMPeffective use of EMC storage solutions to halp maximize their satisfaction with EMC
  • Involved in thebuilding and operating cloud-based services and datacenter using Wintel server.
  • Integration of controllers within NetApp SAS disk shelves.
  • me/O and performance enhancements using Netapp.
  • Design, develop, document and analyze enhancements for Cloud Computing
  • Designed a cohesive system to reduce teh total cost by overcoming teh problems by network, storage access and virtualization in CISCO UCS.
  • Plan, coordinate, and conduct Disaster Recovery for each client environment.
  • Handling cases primarily on Google Apps Sync Issues, Email Migration, Google Apps Admin Criticality issues & Emails
  • Working cross-functionally with engineering, product management and teh backline teams and
  • Work with teh Bug Engineering Team on bug issues and update teh bugs and correspond with teh customers accordingly.
  • Worked on Google Apps Sync on iPhone, iPad and Android devices.
  • Design, Installation, configuration of VMware Site Recovery Manager. Had run failover-Failback tests over teh bidirectional SRM
  • Manage teh global Apps Status Dashboard communication process when Google Apps experiences service disruptions.
  • Quick determination of problem solving, educated users with understandable notations about teh answer/problem then were documenting teh process for future technicians to utilize in ticketing system. Manage teh global Apps Status Dashboard communication process when Google Apps experiences service disruptions.
  • Helped design and evaluate new system specifications to make sure they meet standards, customer needs, and to ensure hardware and software compatibility. Handling critical outage issue cases on entire Google Apps applications - Gmail, Gtalk, Google Groups, Google Calendar, Sites, Video & Postini services.
  • Working on critical cases involving outage issues on Google Apps by ensuring High Operational Efficiency.
  • Worked on Windows infrastructure technologies (AD, DFS, Clustering)
  • Worked and Managed Server Hardware on Dell PowerEdge and HP series using Windows 2003 and 2010 as standalone and worked on cluster issues which included monitoring and security apps
  • Worked on Windows Servers through HP Openview, IBM Tivoli Asset Management and worked on installing patches and hardware upgrades on Blackberry Enterprise Servers and Print Servers
  • Experienced in using Sysinternals tools for troubleshooting.
  • Extensive knowledge in working on Incident, Problem & Change Management.
  • Involved in a Deployment Project which includes relationship building with ‘New’ Google Apps customers and improved teh Total Conversion Revenue and a 20% Uplift in teh trial conversion.
  • Work closely with cross-functional partners in engineering, product, marketing, support on behalf of my customers
  • Providing Specialized Enterprise Support in Google Documents, Billing Issues, User Administration, Account Management
  • Monitoring and basic troubleshooting of storage devices (Netapp, Confidential and EMC)
  • Installed and configured SQL Server 2005 and maintained backups jobs, creating new users and databases
  • Functioned as resource and 1st Level point-of-contact for support and problems needing technical resolution on Production Servers.

Environment: VMware ESX/me, WORK STATION, VM SERVER, Windows all Flavors, Redhat and Ubuntu linux, DELL, HP Blade Servers, IBM P 570, P590.

Confidential, NYC, NY

VMware Virtualization Admin/Engineer (Windows/Linux)

Responsibilities:

  • Configured & Deployed ESX/ESXi server in corporate production environment.
  • Used automation scripts to minimize error level in day to day VMware operations.
  • Leveraged VMware Infrastructure Implementation and Consolidation expertise to implement Physical-to-Virtual (P2V) migrations, blade server capacity planning, high availability and failover settings (where applicable) on newly installed blade servers and existing rack-mount servers, training of teh existing IT staff on its purpose and proper use and documentation
  • Administration experience within a SAN environment (VMAX, VNX, or Symmetrix)
  • Averted catastrophic downtime and extravagant recovery costs on multiple occasions by preemptively creating virtualized copies of all critical servers in conjunction with custom developed rapid-deployment templates for XP and Server 2003 VM’s
  • Responsible for performing daily operational tasks like storage provisioning and maintaining availability based on standardized procedures as outlined by EMC
  • Played role as a VMware/Unix Admin to provide L3 support in a complex Environment.
  • Design, Installation, configuration of VMware Site Recovery Manager. Had run failover-Failback tests over teh bidirectional SRM.
  • Planning and Implementing a ConfigMgr Site Hierarchy In SCCM
  • Managing Mobile Devices and Securing Client Communication In SCCM
  • Metering Software Usage in SSCM
  • EasyCall voice services using Citrix Xenapp.
  • Data protection, Encrypted Delivery was carried out in Citrix Xenapp.
  • Multi-factor authentication all were carried out in Citrix.
  • Educated teh staff on VMware disaster recovery. Ran DR test drills to ensure smooth functionaing of SRM.
  • Created Protection group and recovery groups in VMware SRM. Documented each and very process of SRM in Sharepoint portal.
  • Reliability, security and performance into teh efficient, flexible blade form factor with IBM Blade.
  • Integrated system comprising of blade servers, storage, management with IBM Blade.
  • Increase performance and energy-efficiency while significantly reducing costs with a highly reliable and flexible design using IBM Blade.
  • Excellent power efficiencies with pioneering cooling technologies using IBM Blade
  • Superior me/O performance and switches based on open technology using IBM Blade
  • Knowledge ofbuilding and operating cloud-based services and datacenter using Wintel server.
  • Service profiles are created by server, network, and storage administrators and are stored in teh Cisco UCS
  • Resiliency, Availability, Serviceability, and Manageability using service processor in Netapp.
  • FRU reporting and tracking
  • Advanced current/voltage and temperature sensor reporting
  • Created customized scripts in SRM to be used during Recovery.
  • Co-ordianted in SRA implemention with Corporate Storage team.
  • Implementation of VSphere, Vi3, users and groups management.
  • Perform system trouble-shooting, performance tuning and capacity planning.
  • Use VSphere vCenter Server to monitor virtual machine resource usage.
  • Use VMware VSphere vCenter Update Manager to apply patches to virtual machines and also Virtual Private Networking (VPN) tools and techniques to maintain these VM’s
  • Involved in management of 300 Hosts and 2000 Virtual Machines
  • Installed and Configured ESX 3.5 and VMware V Sphere.
  • Managed ESX and ESXi systems through V sphere vMA for running scripts and agents
  • Involved in Migrations of ESX 3.5 to ESX 4.0
  • Involved in P2V, V2P Migration as per client Requirement.
  • Involved in Netbackup 6.5 for monitoring and storage.
  • Involved in creation of Linux VM s by using Templates & Clones.
  • Involved in Updating and Patching of Linux Guests.
  • Performed connection diagnostics in order to access route specifics and diagnostics from teh switching infrastructure.
  • Involved in developing of Kernel modules on Linux guests.
  • Bulk imports, bulk migrations, or creating a lot of users at once with teh halp of power Shell.
  • Faster development for component teams in Power Shell.
  • Better management testability with teh halp of scripting language Power Shell.
  • Internal infrastructure improvements carried out in Power Shell
  • Marketing teh industry in USA and SE Asia. Providing support to owners when needed.
  • Scheduling meetings with teh Shipyard superior Management to make certain each project is distribute on a schedule and to requirement.
  • Accountable as a Site Manger for setting up teh site office, regular contact with teh Shipyard board and categorization on designs and Constructions of two no. Dive Support Vessels.
  • Also concerned with every day growth and Inspections to make sure quality and goals were being met.
  • Development of full range of network management processes within teh ITIL v3 Framework
  • Provided 24/7 on call support for 500 Red Hat & Ubuntu Linux guests.
  • Provided operational Documents to make teh Environment more convenient.
  • Installation, implementation and migration of Clariion CX3-80, CX4-960, CX3-40, CX3-20F, CX3-10C and Symmetrix DMX4 into a Storage Area Network. Provisioned storage LUNs attached to VMware ESX & ESXi servers.
  • Performing various Data Migration Activity across Clariion using San Copy and Mirrorview as per customer Environment.
  • Managed HPC7000 Blade Enclosures using remote management tools like iLO and used virtual media applets for ESX installations.
  • Maintained C7000 Blade Enclosures running ESX 4.0/4.1 on BL860C Blades.
  • Managed Enterprise Windows 2003, 2008 Systems Servers, Windows 2003 Active Directory Domain & DNS Server.
  • Was involved in building, configuring and hardware upgrades of Windows servers. Configure Web Server using IIS/IIS5
  • Was responsible for Ability to maintain a reliable and methodical approach to support and documentation throughout teh project.
  • Handled Symantec Backup monitoring and tested recovery capabilities to ensure integrity of backups and meet SLA requirements.
  • Worked on Windows Server 2008 and worked on failover configuration on windows on Unscheduled and Scheduled Outages
  • Was involved in maintaining and managing servers on backup and restore systems as a part of teh company’s disaster recovery plan
  • Monitoring and basic troubleshooting of storage devices (Netapp, Confidential and EMC)
  • Configured Print and File Servers and allowed access to users using Group Policies
  • Handled 400+ Server Alerts on a weekly basis and worked on teh initial triage of teh alerts followed by creation of Outage Tickets and intimating teh business units through Email.

Environment: Windows Server 2008, Exchange 2007, MacAfee Antivirus, VMotion,VSphere Client, VMWare Converter, ESX Server 4.0, ESX Server 4.1, vCenter, P2V, Print Server, File Server, WSUS Configuration Management, SCOM (System Center Operations Manager), SCCM Monitoring Tool, Active Directory 2003, REMEDY

Confidential, NJ

Sr. System Administrator

Responsibilities:

  • Experience in server Virtualization, VMWARE cluster infrastructure, Vsphere console, data store migration.
  • Migrate VM and /or its storage from one cluster to another.
  • Perform VM host reboots via maintenance mode
  • Experience with P2V, P2P usingVMwareConverter.
  • Carried out Centralized system management using Citrix XenApp for centralized system management.
  • Active Directory Group Policy integration Group Policy templates and integration with Microsoft Active Directory Group Policy-based management enable rapid server, application and user access configuration with teh halp of Citrix XenApp.
  • Importing physical or virtual machines using teh VMware VCenter Agent Deployment.
  • Configuring hosts and physical adapters on vNetwork Distributed Switches and adding teh virtual adapters
  • Installed ESX servers through teh Virtual Center using SAN connectivity on iSCSI
  • Has worked on virtualization including VMWare ESX, ESXi, Virtual Center, P2V assistant and vMotion.
  • Setting up of ESX, ESXi servers virtually in teh vSphere Client and managing ESX servers in teh Virtual Center.
  • Installation of Virtual Center and vSphere and setting up VM Ware Workstations to manage teh virtual environment.
  • Ensured discussion and resolution of major outages & ongoing issues.
  • Awarded with teh prestigiousAccenture Celebrates Excellence Award.
  • TEMPEffective co-ordination with teh DBA’s and teh vendors to resolve production outages in a timely manner.
  • Monitoring and basic troubleshooting of storage devices (Netapp, Confidential and EMC).
  • Troubleshooting SAN switches, NFS and NIS.
  • Performing documentation on disaster recovery planning in bi-weekly and monthly meeting.
  • Using Group Policies and installing windows updates accordingly.
  • Hands on knowledge of working on Patch Management and configuration management.
  • Perform Failover and Normalization on clustered servers.
  • Manage and handle Andrew File System issues.

Environment: Windows 2003 Server Administration, Active Directory, CLARIFY, TCP/IP, DHCP, Citrix Server 4.0, HP Open view,, Veritas Cluster Server & Veritas Volume Manager Shell Scripting, Perl, Blackberry Enterprise Server, Windows 2003/2008 Server, Tomcat, Apache, Solaris, Net App, vMotion, vCenter, P2P, P2V, ESX 4.1, ESX 4.1, vSphere Client, Vendor Management.

Confidential

Desktop/Windows Systems Administrator

Responsibilities:

  • Configuration, operation and troubleshooting of BGP, OSPF, EIGRP, RIP routing protocol in Cisco Routers & L3 Switches.
  • Configuring New WAN links and Monitor Network Performance
  • Installation of Operating Systems Win98, Win XP, Win NT, Win 2000, Win 2003 etc.
  • Install and maintain of Hardware, Operating System
  • Configuration of Printer, Modem, Scanner.
  • Configuration of Domain Naming Server (DNS)
  • Configuration of Dynamic Host Configuration Protocol.
  • Configuration and Managing Remote Installation Service(RIS)
  • Migration of active directory services from Win NT to Win 2k to Win 2003.
  • Providing Capacity Planning review for all teh servers.
  • Patching all Windows servers and workstations with Company standards
  • Customize teh 2000/2003 servers in terms of Registry, Audit/Account/Security policy, patching, to sustain Company Standard Operating Environment
  • Monitor Routers and Internet Connectivity
  • Implement network monitoring tool for monitoring servers, routers other network resources
  • Adding and deleting users and granting user level
  • Resolving Network Problem related to connectivity and assessing resources.
  • Responsible for ensuring each reported problem is resolved in timely manner
  • System Troubleshooting in case of a failure and maintain server uptime above 99.99%.
  • Configuring & administering Domain Naming Server (DNS),Dynamic Host Configuration Protocol (DHCP), Distributed File System.(DFS),Internet Information Service.(IIS) and Remote Access Service(RAS)
  • Assist staff with teh installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
  • Work with vendor support contacts to resolve technical problems with desktop computing equipment and software.
  • Train and orients staff on use of hardware and software.

Environment: Hardware: IBM Compatible PCs, CISCO Routers/Switches, Windows NT 4.0/2000 Server, Win 2000 Professional, Win 95/98/ME, Novell Netware Servers, HP Servers, LINUX Servers

Confidential

Windows-Network administrator

Responsibilities:

  • Installed, configured & administer Windows 2003 Standard and Enterprise Server.
  • Managed Domain Controllers and Additional Domain Controllers.
  • Implementing Disaster Recovery in Windows 2000/2003 Domain.
  • Configured of Domain Naming Server (DNS) and Dynamic Host Configuration Protocol (DHCP).
  • Implemented Disaster Recovery by Optimizing FSMO roles Placement.
  • Responsible for Backup/recovery strategy of all windows based servers. Planning and implementing fault tolerance and strategies for backup and restoring files on teh network using different media devices like tape drives, compact disk and additional hard disk etc.
  • Installing, troubleshooting and supporting of 1000+ Desktops, Laptops, Network Devices, and Computer Peripherals.
  • Created User Accounts, Configuring User Profiles, Creating local and Global Groups and implementing Group Policies
  • Sharing Folders, Planning and Assigning NTFS Permissions and System Policies
  • Installed of Operating Systems Win98, Win XP, Win NT, Win 2000, Win 2003 etc.
  • Configuration and Managing Remote Installation Service(RIS)
  • Implemented user administration like adding, deleting and modifying user accounts
  • Responsible for operations and maintenance for TCP/IP schema.
  • Routing via EIGRP, OSPF and BGP and network addressing.
  • Installation and troubleshooting Cisco Catalyst 2960, 3550, 3560 series switches and cisco 2600 and 3600 series routers.
  • Planning and scheduling teh network down time for various upgrades and maintenance check.
  • Support & Training - Provide necessary halp / training to IT Helpdesk / Telecom Support Personal to resolve day-to-day issues.

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