SUMMARY

• System Administrator with 9+ years of experience in infrastructure support, technical support and administration experience of Windows based servers.
• Managing and maintenance of windows Server 2003, windows Server 2008 and windows server 2012.
• Designed, planned and implemented Active Directory Services, Active Directory Group Policy Objects (GPO), Group Policy Management Console (GPMC), DHCP and DNS.
• ITIL Certified and strong working knowledge of ITIL Incident, Problem and Change Management disciplines.
• Extensive knowledge in advance features of ESX VMOTION, SVMOTION, HA and DRS.
• Experience in with Virtualization technologies like installing, configuring, VMware vSphere. Creation, management, administration and maintenance of virtual servers and clients.
• Experience in P2V, V2V MIGRATION using VMware Converter.
• Creating host and client VM templates and Cloning.
• Administration of WSUS servers and deploying patches and packages.
• Monitored teh tickets using tickets monitoring tool dat is BMC Remedy.
• Managed systems configuration, maintenance, problem troubleshooting, system and program security, applications and program management, planning and directing upgrades on servers.
• Administration of Active Directory, DHCP, DNS and various other Infrastructure services.
• Excellent understanding of SAN, NAS storage architecture.
• Installation and configuration of window AD and DNS, DHCP servers.
• Architecture, design, install, configure VMware Site Recovery Manager (SRM), vRealize Operations Manager, vRealize Log Insight, vR Network Insight.
• Monitor ticketing system for new tickets and work - items and update existing tickets.
• Maintain hardware inventory control in ticketing system.
• Experience administering Microsoft Active Directory 2008/2012.
• Monitored systems health by performance monitoring tool.
• Extensive knowledge in File & Print Server, IIS, FTP, Terminal Server.
• Trust relationships setup, DC promo and decommission of AD.
• Perform daily system monitoring, verifying teh integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
• Worked on Server problems, Drive problems, profiles, and other operating system related problems.
• Transferring FSMO Roles from one DC to another.
• Provide daily technical support and 24/7 on-call support as well as weekend outage and miscellaneous tasks.

TECHNICAL SKILLS

Operating Systems: Windows /2012, UNIX

Microsoft Servers: Windows 2008R2 Server, Windows Server 2008, Windows Server 2012 Microsoft Exchange 2003, Microsoft Exchange 2007, Windows Server 2008 Core, AD 2003 AD DS 2008

Application Servers: Microsoft Active Directory 2003/2008, DHCP, DNS, Microsoft Internet Information Services (IIS) 6.0/7.0

Virtualization: VMware 4.5,5.0,5.5,6.0 ESX and ESXi Server, VMware DRS, HA and FT.

PROFESSIONAL EXPERIENCE

Confidential, Woonsocket, RI

Windows Engineer

Responsibilities:

• Experience in Installing teh patches and packages using BMC Server automation tool.
• Experience in patching tools - Blade-logic, WSUS, Windows Update services.
• In-depth knowledge ofVulnerabilityManagement on Windows servers.
• Experience on Microsoft and non-Microsoft patches/products upgrade which is installed on Windowsservers
• Worked on security patch maintenance on Windows servers.
• Installing teh BMC agents on Production and non-production servers.
• Perform timely Patch management as per teh Schedule.
• Worked on IAM for managing teh users.
• Worked on powershell for automation tasks.
• Worked with Power Shell for discovery work and other monitoring tasks.
• Worked on provisioning, de-provisioning and user lifecycle into teh IAM platform.
• Experience on Create and maintain architecture for IAM systems.
• Experience on creating and updating teh Job catalogs in BMC server automation tool.
• Created teh job catalogs and deploy teh patches using BMC tool.
• Created an installation package for IE and other applications.
• Experience with McAfee Antivirus products.
• Automated routine tasks using Power Shell e.g. Stale User Management, Exchange Mailbox Management.
• Working on power shell scripting for administrative tasks.
• Worked on reviewing and updating teh GPO's as per teh requirement.
• Troubleshoot teh issues during teh installation of packages.
• Responsible for road mapping of active directory.
• Review and modify teh existing Microsoft assessment document as per requirement.
• Experience in managing and troubleshooting user related issues.
• Experience in Compliance and Vulnerability remediation.
• Experience in upgrading teh IE from IE 9, IE 8 to IE 11.
• Performed Windows 7 migration along with IE 8 and Office 2010 migration.
• Experience performing application packaging and deployment with SCCM.
• Experience configuring, managing, and using SCCM.
• Installed teh patches and packages using SCCM and BMC.
• Experience on importing teh servers and executing teh Scan and Remediation jobs.
• Experience on Assisting teh Users/App-owners to provide teh scan reports for teh servers.
• Troubleshooting teh patch related issues during teh maintenance window.
• Perform Security Health Check of Windows servers and other compliance.
• Worked on Change Management system using HPSM tool.
• Perform Change Management as per teh process.
• Troubleshoot teh servers and patching related issues.
• Restarting teh Virtual servers when server was down during teh maintenance window.
• Worked on Patches and Packages management system.

Confidential, CA

VMware Engineer

Responsibilities:

• Build teh new physical and virtual servers as per requirement.
• Installing and configuring teh windows server 2008R2 in production and development environment.
• Installing and upgrading teh ESX/ESXi hosts and vCenters
• Upgrade teh servers from R2 and 2012.
• Automatic patches deployment using TSM (Tivoli Endpoint Manager).
• Creating change records for Server builds for new servers to track teh process.
• Migrating Virtual Machines between teh data centers.
• Administration and troubleshooting DNS relative problems on Windows environment.
• Participated in UPS devices replacement in data centers.
• Architecture, design, install, configure VMware Site Recovery Manager (SRM), vRealize Operations Manager, vRealize Log Insight, vR Network Insight.
• Creating teh Backup’s and restoring teh data for servers on scheduled basis.
• Track teh issues and document teh development process for program references.
• Communicate with Subject Matter Experts/Users to resolve and clarify any issues dat are raised during teh development cycle.
• Design and implement as per existing Microsoft documents.
• Responsible for road mapping of active directory.
• Experience in Quest Migration Manager.
• Review and modify teh existing Microsoft assessment document as per requirement.
• Creating snapshots and cloning teh virtual servers using vSphere.
• Hands on design and development experience with vRealize Automation (vRA) and vRealize Orchestration (vRO).
• Experience in WAN, VMPLS, VLAN, Routing, Firewalls.
• Experience in DFS, DNS, GPO.
• Created clones and templates of Virtual Machines.
• In depth knowledge of solutions such as server virtualization, high-availability clustering.
• Deploying VMs through Templates.
• Deployment and performance guides for Virtual Networking
• Managing and monitoring teh ESXi hosts and clusters in vCenter.
• Worked with Power Shell for discovery work and other monitoring tasks.
• Involved in Change management to create changes on server builds.
• Perform QA and Health Check for teh servers before turnover into production.

Confidential, Boston MA

Active Directory Engineer

Responsibilities:

• Installed and maintained Windows 2003, 2008 and 2012 server’s solutions for both production and development environments.
• Migration of Active directory in windows servers.
• Creating and deploying packages on existing Windows Servers.
• Worked on automatic updates to users by applying group policy.
• Worked with User Administration related issues.
• Performed cross platform audits of Active Directory (AD) objects and user permissions.
• Managed User Accounts on Creation, Deletion, Permissions, and VPN Access.
• Developed organizational units in Active Directory (AD) and managed user security with group policies.
• Created and maintained email addresses and distribution lists in MS Exchange.
• Maintained user, group, and computer accounts in enterprise network
• Configured Group Policy Objects to create a secure Windows Infrastructure.
• Provided third level halp desk support for problems relating to Active Directory.
• Created user ID's, roles, groups OU's etc.
• Experience in troubleshooting teh user's mailbox in exchange environment.
• Experience in AD migrations using Quest Migration Manager.
• Setup Managed service accounts for teh domain.
• Configure users, groups, group policy objects, service accounts, application layer services and other objects, often coordinating with software developers.
• Created/modified user account, security groups, and distribution list to protect company proprietary information.
• Responsible for planning, design and implementing teh active directory.
• Review and modify teh existing Microsoft assessment document as per requirement.
• Managed Group Policy Objects (GPOs) throughout teh Active Directory (AD) enterprise.
• Worked with User Administration related issues.
• Managed active directory environment
• Managed active directory environment using Kerberos.
• Perform daily system monitoring, verifying teh integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
• Track teh issues and document teh development process for program references.
• Build teh program, do teh quality analysis, deploy it and maintain teh application process.
• Communicate with Users to resolve and clarify any issues dat are raised during teh development cycle.

Confidential, Pittsburgh PA

Active Directory Engineer

Responsibilities:

• Installed and maintained Windows 2003 and 2008 server solutions for both production and development environments.
• Automated routine tasks using Power Shell e.g. Stale User Management, Exchange Mailbox Management.
• Providing maintenance, troubleshooting, security, administration, account management
• Manage Group Policy Objects (GPOs), Organizational Units (OUs), domain controllers (DCs), and Trusts.
• Working on power shell scripting for administrative tasks.
• Monitored, responded and follow through escalated tickets for Active Directory Group Policy and server operations.
• Manage and administer all email messaging and customers emails for new locations and restore backup to teh accounts.
• Create user accounts on requests through tickets.
• Design and maintenance of Group Policy and management and support of Domain User Account in Active Directory Domain Servers.
• Helping with Active Directory Consolidation and Standardizing AD accounts for over 10,000 users.
• Experience in resolving teh exchange related issues on daily basis.
• Performing Executive Administrative tasks auditing and evaluation to minimize group policy redundancies all under windows 2003/2008 server environment.
• Experience in AD migrations using Quest Migration Manager.
• Experience in Active directory migration using QMM tool.
• Responsible for plan, design and implementing teh best practices in Active directory.
• Create user Account, Password reset and elevating rights to all users with Active directory
• Automated routine tasks using Power Shell e.g. Stale User Management, Exchange Mailbox Management.
• Providing maintenance, troubleshooting, security, administration, account management
• Manage Group Policy Objects (GPOs), Organizational Units (OUs), domain controllers (DCs), and Trusts.
• Managed active directory environment using Kerberos.
• Working on power shell scripting for administrative tasks.
• Update existing tickets and maintain hardware inventory control in ticketing system.
• Troubleshoot server hardware and software issues and escalate accordingly.
• Updates, patching and software installations via group policies (GPO).
• Administration of Windows server platforms.
• Installing, configuring, administering, troubleshooting VMware server on ESX platform and VMware client, workstation.
• Assist in troubleshooting production issues with members of other teams within me.T

Confidential, WA

Active Directory Engineer

Responsibilities:

• Installed, configured, and troubleshoot Windows Server 2003 and 2008 servers.
• Configured automatic updates for network clients by using Group Policy.
• Designed, planned and implemented Group Policy, delegation strategies and OU structure.
• Creating users, grant permissions.
• Creating profiles and configuring teh group policies.
• Create user Account, Password reset and elevating rights to all users with Active directory
• Automated routine tasks using Power Shell e.g. Stale User Management, Exchange Mailbox Management.
• Experience in resolving teh exchange related issues on daily basis.
• Providing maintenance, troubleshooting, security, administration, account management
• Manage Group Policy Objects (GPOs), Organizational Units (OUs), domain controllers (DCs), and Trusts.
• Working on power shell scripting for administrative tasks.
• Update existing tickets and maintain hardware inventory control in ticketing system.
• Troubleshoot server hardware and software issues and escalate accordingly.
• Updates, patching and software installations via group policies (GPO).
• Assist in troubleshooting production issues with members of other teams within me.T.
• Creating profiles and configuring teh group policies.
• Creating groups, users and assigning share permissions.
• Works remotely to provide 24x7 supports on critical systems
• Creating groups, users and assigning share permissions.
• Administration of WSUS servers and deploying patches.
• Managing Windows Server Family products with Active Directory Integration.
• DNS, WINS, Disk quota management in windows server.
• Works remotely to provide 24x7 supports on critical systems

Confidential, KY

Active Directory Engineer

Responsibilities:

• Analyzing system logs and identifying potential issues with computer systems.
• Applying operating system updates, patches, and configuration changes.
• Installing and configuring new hardware and software.
• Performance tuning of Windows and IIS servers.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Troubleshooting any reported problems.
• Experience in AD migrations using Quest Migration Manager.
• Setup Managed service accounts for teh domain.
• Configure users, groups, group policy objects, service accounts, application layer services and other objects, often coordinating with software developers.
• Created/modified user account, security groups, and distribution list to protect company proprietary information.
• Responsible for planning, design and implementing teh active directory.
• Review and modify teh existing Microsoft assessment document as per requirement.
• Managed Group Policy Objects (GPOs) throughout teh Active Directory (AD) enterprise.
• Worked with User Administration related issues.
• Managed active directory environment
• Check and troubleshoot any ACLs and applications.
• Resolved customers concerns in appositive and halpful manner.
• Managing windows server infrastructure more than 1000 servers with physical and virtual environment.

Confidential, Pittsburgh PA

Microsoft Server Administrator

Responsibilities:

• Windows Server 2003, 2008 installation, deployments, troubleshooting and automation.
• Windows Server 2008 VMware virtualization configuration for servers.
• Troubleshoot server hardware and software issues and escalate accordingly.
• Administration of Active Directory, Domains, DHCP, DNS and various other Infrastructure services.
• Root cause analysis and fixing teh Windows / IIS Web Server related issues.
• Knowledge on VMotion, DRS and High Availability.
• Trust relationships setup, DC promo and decommission of AD.
• Experience performing application packaging and deployment with SCCM.
• Experience configuring, managing, and using SCCM.
• Updates, patching and software installations via group policies (GPO).
• SQL Server installation, clustering configuration for Windows Server 2008.
• Administration of Windows 2000 and 2003 Servers.
• Build servers for production and test environments following strict build procedures.
• Assist in troubleshooting production issues with members of other teams within me.T
• Monitored teh tickets using tickets monitoring a tool dat is BMC Remedy.

Confidential

Wintel Server Engineer

Responsibilities:

• Managed systems configuration and maintenance, problem troubleshooting, system and program security, applications and program management, planning and directing upgrades on servers.
• Provided design, implementation, administration and support of Windows 2003 Active Directory and Windows domain.
• Installed and maintained Windows 2000, 2003, 2008 server solutions for both production and development environments.
• Managed and supported Windows 2000 and 2003 Active Directory domain.
• Performed high-level planning, implementation, recommendation.
• Monitored system and network activity to quickly detect any problems related to system security, performance, or system failures in a timely fashion and meet SLA agreements.
• Provide daily technical support and 24/7 on-call support as well as weekend outage and miscellaneous tasks.
• Supported epic application servers.
• Monitor ticketing system for new tickets and work-items and update existing tickets.
• Maintain hardware inventory control in ticketing system.
• Monitored systems health by performance monitoring tool.

Confidential

Windows Administrator

Responsibilities:

• Installation, Configuration and Administration of Windows 2000, 2003 and 2008 OS.
• Transferring FSMO Roles from one DC to another.
• Implemented and configured Windows 2003 DNS.
• Worked on Server problems, Drive problems, profiles, and other operating system related problems.
• Setting up DHCP, Configuring DHCP Server.
• Creating templates, VMware cloning, virtual machines.
• Provided System Administration of Active Directory environment.
• Installing and configuring window AD and DNS, DHCP servers.
• Knowledge on Back Up procedures.
• Security and Share level Permissions.
• Configuring User Profiles.
• Knowledge on VMotion, DRS and High Availability.
• Remote desktop and Remote Assistance.
• Implementation and Administration of Windows 2003 Active Directory.
• Creating and Managing Users in teh Domain and setting up Users permissions.
• Trouble shooting teh issues related to DNS and DHCP Servers.
• Installation and Configurations of Operating Systems and other Software Packages.
• Creating OU and Groups and assigning permissions.