SUMMARY:

• I have 17 years of experience in Information Systems.
• I am a professional individual looking to secure a technical position with your Company, which will provide me a opportunity to utilize proven skills and allow me to develop my potential while enhancing company productivity.
• SCCM, Windows Server 2008/2012, Windows 2003 AD, Windows 2008, NetWare 6.x, CITRIX, UNIX, LINUX, IBM, IIS 7.0, CISCO, DELL, HP, Windows Server 2008, 2003, Windows 2003 64 - Bit AD, Windows 32-Bit, Windows 2000, Windows 98, Windows95, Windows 3.11, Windows NT
• SharePoint 2007, 2010 (Sharepoint Designer 2007 HTML Editor), Office Communicator 2007, Lync 2010, Office 365, Outlook, Oracle
• Adobe Creative Suite (CS) Including the following Photoshop, Acrobat, Premeiere Pro very profient in Post-Scrpit, PDF and Flash
• MS/Office 97, 2000, 2003, 2008,2010 MS/Word, Excel, PowerPoint, Access, DOS 6.22, IBM 9121 MS/ESA,CC Mail, DP Umbrella, ARC serve, Backup Exec, SO, TMC, Allegra,, Sun, Novell 4.0,DCL, Powerhouse, Citrix, and GE. Additional

TECHNICAL SKILLS:

Hardware: HP /Compaq Proliant 3000, 5000, 6000, 9000, ML350, ML370, ML570, DL-380 servers and various HP/ IBM/Dell Desktops and Laptops, Dell Power Edge Server 1300, 2400, 4300, 6300, DEC VAX: 7640 Alpha 4100 Alpha 2100 Micro VAX 3100 Compaq Proliant Rack mount 800,850,1500,1600,1850R,3000

Networking: Citrix Web Client, Cisco VPN, CNET, Landesk Management Suite, Remote Desktop Digital: Multiswitch 900 DEC Hub 90 Decserver: 200,700 Infoserevr 100,Verilink CSU/DSU, Stratacom IGX,Cisco:1600, 2500,3600,5505,7507 3com: 3900,3500 TotalContol Hub (dial-up), Disks and tape backups, Installation and maintenance of CRTs and teltone units. Working knowledge of VAX/VMS dcl.

EMPLOYMENT HISTORY:

Consultant

Confidential

Responsibilities:

• Provided networking and desktop support of network based services, disaster recovery, IT simplification, Sarbanes - Oxley compliance, security, products, and support.
• Planned small and large-scale systems projects through vendor comparison and cost studies.
• Monitored network performance, ensured capacity planning is performed, and is proactive in assessing and making recommendations for improvement.
• Implemented, troubleshooting, and supported routers, switches, firewalls, access points, load balancers, WAN accelerators, IDS/IPS, VoIP, and VPN devices.
• Worked on complex problems where analysis of the situation required in-depth evaluation of various technical and non-technical factors.
• Assisted in the development and implementation of security policies, procedures and measures in a networking environment.
• Designed, implemented, and troubleshooting of layer 2 and 3 connectivity issues related to user access switches, core switch functionality, and issues related to the associated fiber and copper infrastructure.
• Designed, implemented and troubleshooting connectivity issues related to remote links. This includes but is not limited to router failures, router configurations, VPN appliance failures, VPN appliance configuration, carrier circuit issues, and application performance issues.
• Worked with Systems and Application Support teams to assist with application issues when necessary.
• Assisted with the development of company policies and procedures to support network operations, security and integrity.
• Documented support related issues and common tasks performed by local staff and create step by step procedures.

Consultant

Confidential

Responsibilities:

• Completed Imaging of POS system using SCCM with Windows 7 Base Image and delivered system to school and set up POS Equipment and final network configuration of POS. Including Cash Drawer and other peripherals such as scanners and 10-Key Touch Pads.
• Trained experienced individuals and people who have never used a computer in small groups and individually.

Consultant

Confidential

Responsibilities:

• Managed deployments activities and worked with project manager and coordinator on daily basis.
• Migrate systems to Windows 7 Gold Images documented in a consistent manner.
• Resolved all Migration issues related to upgrade and maintained backup using Symantec Snapshots and NetBackup plus completing windows updates on SCCM Server.
• Using SCCM I Completed over 700 Migrations from Windows XP to Windows 7.
• Installed Symantec End Protection, Symantec PGP Desktop along with Symantec VIP Access where I registered the users to use this application to securely connect to Cisco VPN Network. Extensive knowledge of Altaris and all other Symantec products.
• Maintained Inventory and Asset management for all upgraded workstations and laptops.
• Ensure that Imaging, application installation, and user state migrations are successful. Along with customer service and training.
• Provided Roaming onsite desktop support and remote users.
• Load software and peripherals that were needed as part of migration and upgrade.

Confidential

System Administrator

Responsibilities:

• Developed and designed a network of over 1000 clients converting users from Novell to Windows AD, configured, installed, implemented, and supported the large complex network systems.Also Provided troubleshooting support for Windows 7 related issues (Desktops/Laptops) including hardware compatibility. Assisted with the imaging of new user PC’s to Windows 7 via Ghost cast or Landesk.
• Developed strategic plans for Advocate networks in support of strategic application systems, that provides for standardization, high availability, and position Advocate for effective utilization of new technologies.
• Managed network capacity planning to ensure efficient network operation. Identiied network problem areas and implemented solutions.
• Responsible for informing network staff of potential and demonstrated performance concerns. I manage day-to-day activities of magic ticketing system support tickets.
• Used Active Directory to reset and maintain user accounts. Created and maintained user accounts/groups within active directory. Assigned permissions (Exchange server etc,) within AD for user accounts/groups
• Provided Mobile support (Android, Blackberry (BES), WindowsPhone, iOS) regarding Microsoft Exchange syncing issues (calendar, contacts, mail)
• Supported and maintained Local Area Networks (LAN’s), 30 file servers, and all 3,000 other peripherals.
• Unpacked, assembled, configured, tested, and installed hardware, software, and peripherals. Installed 20 Compaq servers with RAID 5 and On-Line spare drive. Installed 10 HP Servers with RAID 5 and Dual LAN boards
• Assisted in troubleshooting user problems relating to Operating System issues, Network Connectivity, TCP/IP configuration, upgrades, MS Office products and Internet connectivity.
• Knowledgeable of all hospital patients care software inclunding Cerner Products/EPIC and any RIS/PACS GE products and Omnicell Pharmacy

Confidential, Chicago, IL

Analyst

Responsibilities:

• Performed duties which included Monitoring DEC, IBM and Unix Systems, Novell servers and Datagate Monitors for Multiple Advocate hospital and Offsite facilities to ensure system integrity and availability.
• Maintained the physical security, operating environment, and integrity of the data Center, its equipment, and Advocate's data.
• Monitored system/console messages for multiple operating units, the Data center hardware, post-processing equipment, and environment, to ensure that all scheduled jobs have completed successfully, and that reports are distributed according to established schedules and departmental standards.
• Assisted Analyst and Networking with the support and maintenance of the Data Center automated software products (i.e., scheduling, incident reporting, on-line report viewing and archival, tape library, tape/disk backup.)
• Assisted in analysis and implementation of the Data Center Consolidation and Optimization Program. Provides collects, and documents requested information, customer service detail, and other pertinent data so that existing systems, processes and procedures can be optimized.
• Installed and maintained PCs in a Novell 4.0 Ethernet environment including setting Internet Protocol stacks using Windows 3.11 and cabling. Maintained and upgraded users to Lotus CC:Mail 2.1 from 1.0.
• Installed and supported 32 bit and 16 bit NetWare Client software Windows NT Workstation, Windows 3.11 and Windows 95 systems. Removed various viruses infecting users systems using McAfee AntiVirus software including downloading monthly .dat files to server.
• Responded to system outages and developed network security system to prevent network intrusions and ensure minimum risk to data and hardware loss.
• Maintained daily network backups using ARCServe 6.1 and Backup Exec.
• Trained new staff members and instruct current staff on new systems and procedures. Handled all Help Desk calls on the weekend and holidays by 1st and 2nd shifts, and seven nights per week by 3rd shift staff.