Security Support Engineer Resume

SUMMARY:

A resourceful IT/Engineering professional, with 8 years of IT professional experience supporting a number of reputable Confidential enterprises .
Possess a solid background in Computer Engineering, and Information Technology.
Expertise lies in information security, security operations, security assessment, penetration testing, processes, policies, standards, customer support, risk management, business continuity planning, disaster recovery planning, and excellent analytical skills.

TECHNICAL SKILLS:

Technology Summary: Cisco PIX / ASA, Juniper Netscreen, Checkpoint R65/R71 Firewall, Norton Corporate Edition, Trend Micro network based antivirus, Snort, Juniper IDP, Juniper Secure Access, Squid and Bluecoat, Wireless and Encryption, Nessus Security Scanners, Metasploit framework, Windows, Linux Fedora, Ubuntu, DNS Servers, DHCP Server, Alteon Load Balancers Switches, RADIUS Servers, PKI, Certificate Authorities, ISA Server 2004, Redhat Linux and Linux IP tables.

EMPLOYMENT HISTORY:

Confidential

Security Support Engineer

Responsibilities:

Performed external and internal penetration testing
Performed network forensics analysis to detect unwanted systems connected to customer’s network
Performed several IT Infrastructure Security Audits for Wireless Networks, Firewalls and Perimeter Devices
Participated in Security Vulnerability Assessment.
Running periodical and random vulnerability and patch scans against the IT Infrastructure.
Respond to corporate IT security issues.
Monitor traffic patterns and firewall and IPS logs.
Generate weekly and monthly reports of utilization, threats and impacts to the infrastructure.
Setup Firewalls, Proxies, and IDP to protect network perimeters.
Established a PKI system based on Security Cards for users accessing their web emails and local infrastructure remotely
Increase the IT security awareness by educating and informing the users and management with new risks and best IT practices.

Confidential

Information Security Specialist

Responsibilities:

Resolving complex security incidents covering a complete security portfolio including but not limited to Managed Firewalls, Managed (Forward/Reverse) Proxies, Managed Antivirus, Managed Employee Access (URL Filter), and Managed IDS/IDP, Managed Load balancers, Managed DNS Servers, and Managed DHCP Servers.
Participating in incident management review meetings, providing reports about the major incidents including but not limited to Root Cause Analysis (RCA), Reason For Outages (RFO), and Mean Time To Repair.
Performing complex changes, which includes standard architectures and non - standard architectures.
Participating in Change Advisory Board (CAB) meetings, providing reports about the major changes including but not limited to customer approvals, change complexity, roll back procedures and outage time.
Perform planning, preparation, scheduling, training, documentation, distribution and installation of patches and operating system upgrades on the different security products
Performing technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion.
Participating in running the business continuity plan (BCP) of Major Service Center
Reviewing and manage third parties access.
Defining and proposing improvements for perimeter security.
Planning, and testing from non standard architectures to Confidential standard architectures .
Planning and running disaster recovery plans in several situations.

Confidential

Information Security Associate

Responsibilities:

Engaging the security process audit trails that are conducted by the customer and external auditors
Participated in different security audits for several infrastructure components (Routers, Switches, Firewalls, Servers) for major financial companies
Worked with external IT auditors to fulfill the customer’s requirements and standards.

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