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Lead Network Engineer Resume

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PROFESSIONAL SUMMARY:

Service - focused network engineer with over six years of progressive network infrastructure experience. Possessing advanced level knowledge within Cisco and Aruba systems and technologies. Proficient skills in a wide variety of network, software, security, wireless, and high availability solutions from a multitude of vendors. Proven abilities in documenting, analyzing and delivering IT solutions catered to organizational needs. Highly effective at driving networking projects to completion with a focus on cost, time and scope management.

EXPERIENCE:

Confidential

Lead Network Engineer

Responsibilities:

  • Sole engineer in charge of implementing, designing, maintaining and supporting a network infrastructure for large multisite environment.
  • Provide assistance and final-tier escalation to support and operations personnel. Assist in research, design and planning of network, security, BCP and wireless based projects.
  • Led design and implementation new corporate network scheme which was used when converting existing T1 series network to a BGP Hub and Spoke VPN Ethernet DIA based network.
  • Train junior team members in network technologies to better assist our corporate users
  • Created and maintain a documentation and standards procedure system to improve support, implementation response times, and consistency utilizing L2 and L3 Visio diagrams for 120 remote locations.
  • Implemented and maintain Solarwinds monitoring solution for all network devices along with custom reports for management needs.
  • Managed and collaborate a third party managed service provider to transition corporate resources to an external data center location bringing a 20% corporate cost savings for new equipment
  • Provide WAN and LAN support for core infrastructures consisting of Cisco series routers and switches, Nexus 5000 and 7000 NX-OS series switches, Fortinet firewalls, Checkpoint firewalls, Juniper SA VPN appliances and Aruba wireless systems

Confidential

Network Engineer

Responsibilities:

  • Installed, configured, monitored, and upgraded LAN/WAN devices including Cisco Catalyst switches (layer 2 and layer 3), Cisco routers, Arista switches, Cisco NX-OS switches, DSL modems, T1 connections, DS3 connections, Cisco wireless access points, IDS access points, and 3G wireless solutions for locations without Telco support
  • Maintained high uptime and availability for employees of OfficeMax by monitoring the corporate environment for network issues and assisting in LAN/WAN optimization during change windows.
  • Resolved EIGRP and BGP based routing issues through Wireshark packet captures and NetFlow traffic analyzers, which led to a 10% increase in bandwidth utilization.
  • Provided users with network access (wired and wireless) and troubleshot various network connectivity and design issues as a tier two resource for tickets escalated to me by the service desk
  • Worked with Cisco support to create RMAs and supported numerous locations with installing or replacing faulty hardware

Confidential

Systems Support Engineer

Responsibilities:

  • Support engineer for mid-sized manage service provider providing support for client equipment.
  • Maintained multitude of network based systems providing support and installation of routing, switching, virtual, and core infrastructure.
  • Supported and installed client switches, routers, firewalls, wireless systems, virtual systems and backup solutions to existing and new customers.
  • Managed client Cisco infrastructures that consisted of Cisco 2960, 3550, 3560, 3750, 6509 switches, 1142 Series Wireless access points, Cisco Network Admission Control systems, Cisco Call Manager telecom systems and Cisco ASA series firewalls
  • Assisted in the research, design, architecture and implementation of enterprise solutions involving Cisco, VMWare, and Microsoft technologies including wireless access systems, LAN/WAN network upgrades, cloud based systems, desktop and network backup solutions
  • Developed technical marketing collateral, sample service offerings SOWs, SLAs and technical presentations for customer briefings
  • Mentored and provide quality assurance oversight to professional services engineers during the course of technical engagements to ensure that solutions were delivered in accordance with best practices and professionalism
  • Ensured enhanced coverage of client account equipment through the use of Solarwinds to ensure that their critical network and infrastructure systems were available to them
  • Created automated report system that integrated into current ticketing system to inform customers of SLA statuses for previous month while with our services

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