SCOM Administrator Resume Redmond, Washington - Hire IT People

IT SKILLS:

Previous experience administering MS Windows Vista/XP and Server 2000/2003/2008 R2, Confidential SQL Server and IIS.
Exam 070 - 215 Installing Configuring and Administering Windows 2000 Server
Exam 070-270 Installing Configuring and Administering Windows XP Professional
Exam 070-217 Implementing/Administering Windows 2000 Server Directory Services Infrastructure
MCSE in Windows NT 4.0, Comptia A+
Learning PowerShell, Windows Server 2008 R2, SCOM 2007/2012.

EXPERIENCE:

SCOM Administrator

Confidential, Redmond, Washington

Responsibilities:

SCOM Administrator supporting SCOM (2007 R2 and 2012) infrastructures in multiple SCOM management groups in Production, PPE/eDog, and lab environments.
Deployed SQL and SCOM onto clustered servers in four environments.
Deployed and supported Audit Collection Services (ACS).
Created performance reports using SQL Server Reporting Services (SSRS) and SCOM.
Supported SCOM 2007 R2 / 2012 infrastructure including security patches and service account updates.
Investigation of monitors for alert tuning and improvements.
Management of alert severity and escalation paths.
Create/edit/deploy custom management packs (MPs) using the authoring console.
Configured log shipping of SCOM DBs for disaster recovery.

Support Engineer

Confidential

Responsibilities:

Set up alert notifications and performance data collection using a small SCOM 2007 R2 management group in a lab environment.
Created performance reports using SQL Server Reporting Services (SSRS) and SCOM.
Re - imaged servers running on Server 2008 Core Server for use as clustered hosts for virtual machines.
Supported Windows 7 client virtual machines using Failover Cluster Manager, Hyper-V, and System Center Virtual Machine Manager (SCVMM).
Contributed to deployment guides and troubleshooting guides for virtual desktop infrastructure (VDI) and investigating user impacting issues.
Created and modified powershell scripts to simplify administrative tasks, query server status, and checking status of users VMs.
Reporting on VM usage using data collected using scripts.

Operations Engineer

Confidential

Responsibilities:

ervers using ‘Request for Change’ procedures via monthly and major deployments.
Created virtual servers and management of virtual machines using Hyper-V and Virtual Machine Manager (VMM).
Prepared new IIS and SQL servers to receive new code (including virtual machines using Hyper-V) for major deployments within the allotted time window and successfully deployed the application code to servers using Octopus Sequence Manager (OSM).
Met Confidential mandated security requirements by applying required security patches and service packs to servers.
Upgraded and managed Confidential Operations Manager (MOM) 2005 for server and service monitoring to support several teams and over 1000 servers in three environments.
Installed and released System Center Operations Manager (SCOM) 2007 to three environments to prepare for migration from Confidential Operations Manager and to support Virtual Machine Manager.
Supported terminal services for user access to the CPG production servers.
Supported the monitoring of physical and virtual servers using MOM 2005 and the Sitescope monitoring application.
Helped maintain high system availability by utilizing Sitescope to monitor servers and websites.
Maintained servers and web sites with certificates and service account passwords.
Provided timely Active Directory support for domain users and updating group policies.
Provided efficient Tier 2 support to partner groups for system problem resolution or escalation according to service level agreements. This included trouble shooting software, networking, and hardware issues.
Reduce the re-occurrence of alerts by creating bugs to product group for code issues requiring investigation.
Reduced the mean time to resolution of customer impacting issues by contributing to procedure documentation.
SQL Reporting Services with MOM reporting feature.

Systems Analyst

Confidential

Responsibilities:

Monitored backend systems in the Confidential Internet Access Network Operations Center and handled end-to-end resolution of inbound phone and e-mail escalations from all Confidential Global Support Partners.
Helped maintain high service uptime by investigating customer impacting issues.
Created monitoring rules and supporting documentation to reduce mean time to resolution of customer impacting issues.

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Scom Administrator Resume

Redmond, WashingtoN

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