SUMMARY:

• Experienced technologist seeking to leverage extensive background in Windows based systems, Virtualization, communication & project management into new opportunities.
• Extremely motivated & eager to contribute and utilize the heterogeneous multi - platform expertise & experience to achieve new milestones, would be a good fit for any in-house IT team.
• Fifteen years of overall experience (15 years in IT, 12 years in financial sector) from wide spectrum of industries and industry leaders.
• Well rounded IT Consultancy experience backed up by extensive experience in Infrastructure consulting and virtualization technologies.

SKILLS:

Windows Server 2003/2008/2012

Windows7/8, Vista, XP, 2000

AD, DNS, DHCP, LAN/WAN, TCP/IP

DFS-N/R, File Server, RDS, Clustering

MS Exchange Server 2003/2007/2010

Citrix 6.5, XenDesktop7.0

App-V, Med-V, HyperV, MDT, WAIK

Power Shell, Application packaging

Install shield, Installable, Wise Package

VMWare ESXi 4.1/5.0,1,5, VM Converter

HA, DRS Cluster, FT, vCOPsSCCM2007/2012, MDT,HPSA,SCOM, SCVMM

SEP11, SEP12, DPM, VPN, Firewall

Word, Excel, Outlook, Visio, Project

HP DL 380G7/G8, BL460cc, Confidential x3650M4,x3850, HS22, HS23

EMC, TSM, Greenfield

PROFESSIONAL EXPERIENCE:

Confidential

VMware Virtualization Consultant

Responsibilities:

• Understand relevant business processes, business problems, client needs and opportunities in the context of the requirements and recommend solutions that enable the business to achieve its goals.
• Analyze hardware (Host) utilization for resource planning, decommissioning, adding additional host requirement in the cluster, vCenter server (infrastructure), capacity and continuity planning.
• Coordinate with hardware and software vendor with severity one issues and ensure these address timely manner.
• Data Center: visiting data centers for troubleshooting hardware and network related issues.
• Server Refresh Project activities includes but not limited to: review Technical Service Documents (TSD), AMCDs (IP Provisioning), Method of Operations (MOP), creating change record (RFCs) and represent in iCAB/TAB/CAB/eCAB meetings, Licensing, port enablement/ port mapping for switches, VMware plugins (QLogic and etc.), create and apply baseline patches and etc.
• Creating new clusters with new ESXi 5.1 hosts in existing vCenter or new vCenter infrastructures and migrate VMs from existing environment running ESX3.5 or ESX4.1. These new ESXi 5.1 farms to provide a replacement farm in the same rows using same switches.
• Procure exiting hardware for in-place upgrades by decommissioning one or two hosts and reuse it for new or existing ESX farms.
• Create and validate firmware ISO for different Confidential servers i.e. x3650, x3850, HS22 and HS23 server and ensuring these servers are update to date before installing OS.
• Test HA, DRS and vMotion, Storage vMotion, VLAN testing and NIC failover. Connection of new SAN and NAS to new host as permanent and transit LUNs.
• Creating 2008R2 and 2012 Windows servers using 24 hours build Process, TPM and manual for vCenter servers, SQL servers and for other business requirement.
• Steady state (cutover) to handover ESXi hosts to production.
• Troubleshoot, diagnose and resolve issues related to hardware and network

Confidential

Systems Engineer

Responsibilities:

• Created SCCM programs and packages for Dev/SIT/UAT/Prod environments for distribution & advertisement.
• Created new & existing collection (dynamic query based) in Prod/Dev for software updates/monthly security patches to the collection.
• Compiled reports after scheduled distribution to business and stakeholders.
• Provided Active Directory infrastructure support to various business needs that includes; Microsoft Live link GPOs, added trusted website, OneDrive GPO settings and similar related projects.
• Updated Microsoft Office 2010 and 2013 ADMX template in DEV/QA/Prod environments.
• Provided support to the end-user post setting in GPO/Active Directory.
• Created GPO/Security Groups delivery against Work Orders (WRF) that is raised by the business as per project requirements.
• Re/built laptops and servers using appropriate Task Sequence.
• Certify desktop and laptop hardware which includes video cards, docking station, scanners and printers.
• Perform migration of machines using VMotion between different hosts and clusters.
• Created baseline for patch update of VSphere for Host and Upgrades.
• Monitor vSphere the environments HA and DRS clusters.
• Monitor and analyzed storage and made sure the LUNS are equally utilized.

Confidential

Senior IT Analyst

Responsibilities:

• Server Refresh Project: Server build include setting-up ILO and update firmware, deploy windows server 2008 R2 image using MDT/SCCM. Post build activities includes; disk carving, initializing, FSRM, copying data/applications, Domain joining, adding security groups, add printer drivers, and etc.
• Troubleshooting, installing and configuring agents; SEP11, SEP12, DFS, SCOM, SCCM, MDT, TSM, ESM, HPSA, UPS and Printers.
• “Install” server activities includes to coordinate with on-site Tech to check & verify that server connectivity and functionality. Perform Data copy from Legacy servers to new servers using Robocopy.
• Pre-cutover (before go-live) activities include; using SCOM console to verify server health check, schedule TSM overnight backup, create print queues and running incremental data copy (robocopy).
• Cutover activities includes incremental data copy, verify print queues, close all users active session on old server, change server name of exiting server, disable server service and ensure smooth transitioning of all the user data to the new server without user interruption.
• Successfully completed SEP11, SEP12 & HPSA projects to upgrade Retail, Corporate and Wealth branch clients from SAV10 to SEP11 RU6, SEP11 RU6 to RU7 MP1, SEP11 to SEP12 and replacing ESM with HPSA respectively.
• Prepare test cases and Testing SEP11, SEP12, HPSA codes in DEV and PAT environment. Create package and after successful testing of these packages, roll-out these packages to the production using Tivoli and SCCM distribution.
• Developed SCCM server builds process. Configuration SCCM OSD in DEV and PAT environment which includes; Task Sequence, examine primary and secondary sites, collections, deployment and Hardware/Software reports and etc.
• Designed and configured Distributed File System (DFS-N/DFS-R) for multiple sites/locations.
• Provide Active Directory infrastructure support to various business needs that includes; DFS, deployment SCCM agents using group policy, added trusted website and etc.
• Provide support to the end-user post setting in GPO/Active Directory.
• Create GPO/Security Groups delivery against Work Orders (WRF) that is raised by the business as per project requirements.
• Supported HyperV infrastructure and created VMs for Dev and for businesses.
• Hardware and Software inventory reporting using SCCM to create custom reports.
• PowerShell script for creating or deleting security groups, creating folders and shares for DFS-N.

Confidential

IT Consultant

Responsibilities:

• Created HyperV infrastructure leveraging SCVMM for managing VMs.
• Designed and configured SCCM 2007 R3 for client for OSD, Software Distribution and Asset Intelligence.
• Upgraded VMware Infrastructure 3.x client to VMware vSphere 4 client.
• Supported Active Directory 2003/2008, Exchange 2010 and handled escalations for issues related to AD & Exchange infrastructure.
• Migration of Microsoft Small Business Server (SBS) 2005 to 2011 using different tools i.e. ADMT and Quest for Users and mailboxes migration.
• Migration to Exchange 2010: Part of the team to migrate 2000+ users from Exchange 2007 to Exchange 2010 using Quest tools. Supported and administered the co-existence of Exchange environment. Provided during and post migration support to resolve the migration related issues in relation to mail flow, data, and user experience. Resolved and supported the 2nd and 3rd level escalation of migration related issues. Documented and trained staff for the processes/procedures to avoid future repetition of post migration issues and to maximize business continuity.
• Disaster recovery plan for Exchange 2003 for client between two locations i.e. Toronto and Omaha, and provide with failover and back scenarios.
• Performed day to day infrastructure support tasks including backups, monitoring, and performance.
• Coordinated with Products and Services teams to obtain, analyze and validate business requirements.
• Provided technical assistance for SCCM projects which includes; study existing IT infrastructure, Software and OS deployment, Software metering, NAP, DCM and Update security patches.
• Performed in-depth analyses of different accounts with a view to recommending changes. The analyses should be able to in corporate both technical and operational aspects of the issue at hand.
• Provided Active Directory infrastructure support for assisting different project which required extending schema for Exchange, SCCM and created GPOs for update agents to support Active Directory end-users.

Confidential

System Administrator

Responsibilities:

• Responsible for establishing and maintaining standards for MS Windows Server OS and X86 based hardware as well as all Projects for Windows server procurement/deployment (design/build/ test/deploy).
• Windows Server OS deployment and agent’s configuration on virtual machines and HP/ Confidential rack mounts/blades using Microsoft Deployment Toolkit (MDT) and HPSA.
• Responsible for management and administration of VMware environment.
• Responsible for capacity planning of virtual infrastructure to meet the current needs and provide scalability.
• Part of the team to design High Availability of VMware to meet the SLAs of different business units.
• Performed migration of machines using VMotion between different hosts and clusters.
• Monitored the environments HA and DRS clusters.
• Monitored and analyzed storage and made sure the LUNS are equally utilized.
• Provide day to day support for VMs running in VMware environment.
• P2V conversions of the legacy hardware servers (50+) using VMware converter and PlateSpin.
• Performed analysis and reporting on utilization of hardware resources to forecast virtualization possibilities.
• Created VM templates for Windows 2003 and 2008R2.
• Detailed analysis and rectification of servers which were not passed security audit (Cirba).
• Installed and configured Symantec Anti-virus, Enterprise Security Manager (ESM) and Patchlink.
• Migrated VM’s between data stores and hosts.
• Decommissioned and deleted machines which were no longer in use.

Confidential

IT Consultant

Responsibilities:

• Built Windows server 2003 and Windows server 2008 via MDT/WDS (windows deployment services).
• Deployed new virtual machines using template through VMware vCenter server/client.
• Migrated servers from physical to virtual (P2V) and virtual to virtual (V2V) hardware using VMware vCenter converter standalone 4.0 and migrated servers from virtual to physical (V2P) and Physical to Physical (P2P) hardware using PlateSpin Power Convert / Migrate.
• Upgraded VMware Infrastructure 3.x client to VMware vSphere 4 client.
• Installed and removed servers from Data Centre and sites and deleted virtual machines.
• Moved FSMO roles to other domain Controller for server hardware migrating.
• Moved DHCP scope between Windows 2003 servers and uninstalled DHCP services.
• Moved Exchange 2003 mailboxes and decommissioned Exchange servers.
• Migrated print queues between windows servers using print migrator and moved departmental data along with NTFS permissions using Robo-Copy.
• Built VMware ESX 3.5 hosts in test environment, and installed virtual infrastructure sever.
• Configured storage in ESX 3.5 and enabled HA and clustering between hosts.
• Used HEAT alert monitor and call logging to log/view/edit and close tickets.
• Built SOP for VMware converter and PlateSpin PowerConvert/Migrate. Used SDLC for technical documentation. Used Acronis and Norton Ghost to take server images.
• Participated in disaster recovery due to power failure at datacenter.
• Stress tested memory for Dell Power Edge 6950 and R900 for Adding ESX 3.5 host.
• Tested HP ProLiant DL580, DL380 and ML360/380 G6 server hardware for changing company’s hardware standard from Dell to HP; configured Dell DRAC and HP ILO for remote access.
• Designed and configured SCCM 2007 R3 for client for OSD, Software Distribution and Asset Intelligence.
• Deploy software packages to targeted workstations and provide SCCM administration support.
• Generate reports for management based on ConfigMgr inventory data.

Confidential

System Administrator

Responsibilities:

• Installed & configured VMware ESX (3.5), and vSphere 4 environments with Virtual Center management.
• Built, configured and deploy VMs and templates. Completed Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of Windows NT, 2000 and 2003 servers.
• Analyzed and troubleshoot on an advanced level, performance of SAN backed VMware ESX infrastructure to determine proper allocation of resources to a multi-department user population with widely varying needs.
• Customized layer 2 and layer 3 networking between VMware, networking components and storage for high availability and maximum performance.
• Developed, tested, and maintained a disaster recovery plan for critical VMs and application data.
• Upgrade messaging infrastructure from Microsoft Exchange Server 2003 to Exchange Server 2007 running on VMware vSphere 4.0. The migration was conducted during non-peak hours and without impact to end-users.
• Installed, Configured, and Troubleshot Exchange Server 2003 in test and production environment.
• Prepared the environment for deployment of Exchange Server.
• Managed and troubleshoot public folders, front-end and back-end servers.
• Managed audit settings, audit logs, recipient policies, user objects, contacts, manage address lists, MS Outlook as a SMTP, and POP 3 client.
• Implemented and managed IP Addressing; Configured TCP/IP addressing on a server.
• Managed DHCP, DHCP clients, leases, DHCP Relay Agent and databases.
• Installed and configured the DNS Server service, zone options and forwarding.
• Monitored DNS Tools might include System Monitor, Replication Monitor and log.
• Planned an administrative delegation strategy, and OU structure.
• Designed and configured SCCM for client for OSD, Software Distribution and Asset Intelligence.
• Deploy software packages to targeted workstations and provide SCCM administration support.

Confidential

Senior IT Consultant

Responsibilities:

• Performed detailed planning, testing, and implementation of AD restructure based on the deployment strategy and business layout of the company.
• Troubleshoot complex AD issues, i.e. performance of directory service in terms of messaging, replication issues.
• Held role of Technical Lead for major projects, e.g. Exchange migration, Messaging Compliance, Integration of two same sized companies 5000 users+.
• Held a key role in analyzing and identifying issues, and route cause analysis. Then recommending design/architectural change to avoid all related issues.
• Produced technical and high level documents for management and presentation to business.
• Managed 100+ servers for the company, and looked after backend line of servers hosting 6000+ user base.
• Analyzed current technology trends, and introduced to company. Developed new projects and implemented new technology to make better back end IT Systems.
• Handled projects like business process re-engineering bank wide, ranging from Retail Banking, Corporate Banking, Commercial Banking, FI, Treasury and Investment Banking.
• Designed & implemented of EDMS (Electronic Documentation Management System) to store all departmental documentation electronically for ease of access for the users & ease of administration.
• Designed & implemented of complain logging system.
• Designed & implemented of Call Management Solution to integrate with a CRM solution.
• Project coordinator for Right Fax implementation in FID.
• MIS generation of FID Business data on daily, weekly & monthly basis for analytical purposes & for business planning.
• Coordinated with Products and Services teams to obtain, analyze and validate business requirements.
• Prepared requirements, business processes and recommendations documents and analyzes required information and data.
• Developed, delivered, and maintained user guides and implementation documentations.

Confidential

Business Analyst

Responsibilities:

• Part of Global Centralization team to centralize overseas operations.
• Installed, configured and troubleshoot MS Virtual Server 2005 R2 on Windows Server 2003 R2 on Confidential IntelliStation and Dell Power Edge Servers.
• Assigned permissions to users for configure, monitor and administer Virtual Machines.
• Managed and tested the centralized version of system in live environment in UK and Hong Kong.
• Imparted training to line managers in live environment of overseas branches on Centralized Trade Services.
• Remained involved in development of User Acceptance Test (UAT) of overseas branches & testing of various modules of Temenos Globus Banking System.
• Tested three diagonal interfaces between Compliance Software (GIFTS), Swift Alliance & Globus Banking System for Straight through Processing (STP).
• Successfully Tested Alltel (Alprofit) banking system on Window 2000, Window 2003, & citrix metaframe servers for resolution of speedy access to remote branches from centralized location.
• Conduct functional testing and systems integration testing (SIT) to support end-user acceptance testing (UAT).
• Finalization of test cases as per UAT Cycle, and conducted UAT to ensure the error free system dynamics and operations in accordance to the business policies and bank’s internal controlled procedures.
• Remained an integral part in development and configuration of TEMENOS T24 for various other operational functionalities in Core Banking, Credits and Consumer products.