SUMMARY

• A dynamic individual with almost 7 years of experience in System Administration, Network Administration and Technical Support in design, operations & support functions.
• Experience in Windows servers 2003/2008r2/2012, IIS (Internet Information Services) 6.0/7.5/8.0, SQL Server 2005/2008/2012 , DNS, DHCP, Apache Web Server, Active Directory and Biztalk Server 2006/2010, MOSS 2010/2013.
• Experience in implementation ofVMWARE ESX 4.1, vSphere ESXI 5.0,vCenter 5, and Hyper - V Infrastructure.
• Sound knowledge in hardware maintenance; deft at analyzing network security needs & software / hardware installation.
• Expertise in configuring private web services to enable access to private users/clients.
• Experienced in configuring MPKI infrastructure to secure Web services to enable communication between private clients and Servers.
• Experienced in managing different web services using SOA (Service Oriented Architecture) in the ESB (Enterprise Service Bus).
• Well-versed with installation, configuration & administration of Microsoft Windows 2003/2008/2012 Servers.
• Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions & troubleshooting complex information systems management.
• Expertise in installation, configuration & troubleshooting of hardware and operating system, maintained connectivity across heterogeneous networks.
• Maintaining multiple Internal/External websites on IIS 6.0/7.5/8.0 on multiple server environments using various techniques (Multiple IP’s, Ports, Host headers).
• Experience in publishing secure content using standard based protocols.
• Experience on installing and configuring SSL certificates in web servers and enabled secured (https) transactions.
• Experienced in Installation, Configuration and Management of SharePoint sites in different versions like MOSS 2007 and 2010.
• Experienced in configuring configuration Database and Content Databases as per the application requirement.
• Experience in analyzing the IIS logs to collect information about server events, server performance, and user activity.
• Monitoring the CPU performance using Perfmon, ProcessMon, filemon and Task Manger.
• Experience in working with F5 (Big-IP) for Hardware Load Balancing.
• Experience designing and implementing Microsoft Active Directory Organizational Units, Replication, Sites, Trusts, and Distributed File System.
• Experience in building virtual machines using Hyper-V console and VMware ESXi Server, configuring and trouble shooting them.
• Applying monthly security patches and updates.
• Experience in configuring Windows Firewall and Security.
• Building domains and creating trusts for Active Directory 2008 and 2012 environments.
• Experience in managing Domain Controllers and Account policies.
• Involved in Active Directory, Domain administration, Domain creation, Rebuilding a domain, child Domain and trees in a forest are all part of our Support Boundaries.
• Experience with setting up SMTP, NNTP, FTP site infrastructure.
• Experience in configuring TCP/IP, DNS and WINS.

TECHNICAL SKILLS

Operating Systems: Windows Vista/7/8, Windows 2000/2003/2008 r2/2012 Servers.

WEB/APP Servers: IIS 6/7.0/7.5/8.0 , SQL Server 2005/2008/2012 , MOSS 2007/2010/2013.

Web technologies: HTML, DHTML, XML.

.NET Technologies: Web services, .NET framework 2.0/3.0/3.5/4.0/4.5.

Virtualization: Hyper-v, VM ware and SCVMM.

Monitoring Tools: Netmon, Processmon, filemon, ssldiag, authdiag, SCOM.

Load Balancer: Network load balancer (NLB), F5-BigIP.

Protocols: TCP/IP, DNS, DHCP, FTP, SMTP, POP and HTTP/HTTPS, Active Directory.

PROFESSIONAL EXPERIENCE

Confidential, Chevy chase-MD

Systems Engineer

Responsibilities:

• Experience working with installation, Configuring, Deploying, Trouble shooting, Administration and Maintenance of different versions of Windows servers and IIS.
• Experience in implementation ofVMWARE ESX 4.1, vSphere ESXI 5.0,vCenter 5.
• Build and troubleshootingexperience with VMWARE ESX, ESXiServers and vCenter server.
• Enabled VMware HA, VMware DRS for higher efficiency of the infrastructure.
• Strong understanding of VMwareNetworking concepts like creation ofvSwitches, different types of portgroups, NIC Teaming and VLAN.
• Administer and troubleshoot IIS6.0, 7.5, 8.0, FTP/SFTP and BizTalk 2006/2010applications.
• Experience in installing and configuring SSL certificates in web servers and enabling secured (https) transactions for web sites.
• Working experience in setting up cluster environment for load balancing and high availability of Windows servers.
• Installing and configuring .Net applications and troubleshooting issues with respect to application prospective.
• Work with network team in order to setup Load Balancer and configuring LB to the websites and DNS request.
• Managed power shell scripts to install IIS on Windows servers and to copy files from one location to other.
• Installing and configuring FTP/SFTP/Biztalk on windows servers.
• Creating and raising the certificate requests (CSR) and installing SSL on IIS servers for Dev/Test/Stage/Prod environments.
• Involved in trouble shooting and fixing day-to-day problems of the applications in lower environments, production and working with Developers team very closely to throughout life cycle on engineering application.
• Worked as primary POC for multiple projects and lead them from start to end of project.
• Created Logins and Roles for users to access Database. Managed security logins and worked with Windows authentication, SQL server authentication and mixed modes and Integrated security.
• Involved in analyzing IIS logs to collect information about server events, server performance, and user activity while troubleshooting
• Created azure user accounts, modified and deleted according to the environment using Microsoft FIM administration.
• Worked with WINS and DNS servers and TCP/IP networking.
• Exposure working Firewalls rules.
• Migrated .Net applications from IIS6.0 to IIS7.5 by using web deployment tool.
• Proactively interacting with Development team and Project Manager in regards of issues raised in code and status of the projects.
• Installing and configuring ARR on web servers and rewriting the requests to application servers.
• Manage the proxy servers in tier one and redirecting the request to tier 2.
• Trouble shooting the IIS issues based on IIS logs, debug logs and Event viewer logs.
• Deploy application code deployments in lowerenvironments and production by usingTFS staging location.
• Support Monthly Production patch maintenance and weekly Production releases.
• Experience with Installing and Configuring App fabric cache cluster, Coherence cache cluster and RT View tool.
• Experience with System Center 2012 products such as Service Manager, SCVMM, SCCM and SCOM.
• Provide immediate outage supportfor multiline (legacy) and MSI (Modernization) applications.
• Provide 24/7 on-call support forProduction .Net Applications and Windowsservers.

Environment: IIS 6.0/7.5/8.0, WIN2003/2008R2/2012 server, MOSS (Microsoft Office SharePoint Server) 2010/2013, SSL, .NET, SQL, VMware, Hyper-V, Active Directory, SCCM and SCOM.

Confidential, West Chester-PA

Application Support Engineer

Responsibilities:

• Installed and configured .NET applications on IIS 6.0/7.0/7.5 web servers and Microsoft Windows 2003/2008/2008 R2 server.
• Configure IIS Manager so that various applications including Microsoft Active Server Pages (ASP), Internet Service API (ISAPI), and Common Gateway Interfaces (CGI) run on IIS server.
• Migrated .Net applications from IIS6.0 to IIS7.5 by using web deployment tool.
• Configured multiple ASP.NET websites in IIS 6.0/7.0/7.5 using Virtual IPs.
• Updating passwords for SSL’s.
• Did major releases to add web-bits to the websites.
• Configured Authentication methods in IIS to control access to the applications.
• Maintained scripts to ensure a secure IIS administration.
• Experienced in Performance counters to monitor individual server health.
• .Net application support and integration with IIS.
• Installed Equifax certificates in IIS and configured security ports.
• Managed Public Key Infrastructure(VeriSign MPKI).
• Trouble shooting authentication.
• Package and deploy applications using install shield and System Center to multiple web forms.
• Created Managed Servers in a Cluster with round-robin algorithm and NLB clustering for Load Balancing.
• Configured Multiple IP addresses for forward and dynamic routing.
• Worked on managing SharePoint web sites by accessing Central Administration console.
• Configured IIS 6.0, IIS 7.0 and IIS7.5 in different version of Windows like 2003, 2008 and 2008R2 as an application server and troubleshooting the run time errors.
• Configured clusters in IIS for high availability.
• Experience in Debugging IIS Web Server connection problems and Database connectivity problems.
• Provided support for teams in activities such as Load testing, troubleshooting, and performance tuning.
• Involved in trouble shooting and fixing day-to-day problems of the applications in production.
• Provided 24x7 On call support for .NET applications hosted on IIS web servers.

Environment: IIS 5.0/6.0/7.5, WIN2003/2008R2 server, MOSS (Microsoft Office SharePoint Server) 2007/2010, SSL, .NET, SQL, VMware, Active Directory, SCCM and SCOM.

Confidential, Columbus-OH

Windows System Administrator

Responsibilities:

• Responsibilities include configuration, maintenance, and on-going support of Windows based server operating system for the Retail Data Center environment containing 2500 + Windows/Wintel servers. Specific responsibilities include
• Operating system security remediation according to ITRM.
• Daily maintenance of support ticket queue.
• Build, configure and maintain Windows servers leveraging VMware ESX 3.x and ESX 4.x.
• Experience on VMware Virtual server builds on Vsphere Client 4.1.
• Install, maintain and troubleshoot IIS installations.
• Manage and deploy secure websites hosted on IIS 6.0/7.0/7.5.
• Deliver physical and virtual server builds, web/middleware installs and application installs in Wintel environments that meet project requirements and deadlines.
• Experienced in performing automated jobs such as adding and removing users and granting access to the users using Windows Power Shell Scripting.
• Configure, maintain and support IIS infrastructure including performance tuning.
• Install, configure and maintain Windows Server 2003 and 2008 Operating Systems.
• Support patching, ticket queue maintenance, execution of change controls, Symantec anti-virus upgrades and security remediation.
• Effectively communication with customers with regards to downtime, project updates and troubleshooting progress.
• Extensive experiences in configuring Windows Active Directory and LDAP over different forests and across multiple domains.
• Troubleshoot and provide technical analysis concerning operating system, network, and application performance issues to resolution.
• Monitoring of Windows Servers with System Center Operations Manager (SCOM) and managing patch deployment with Windows Software Update Services (WSUS).
• Experience with the design, implementation and management of Microsoft ILM and Active Directory Systems and their integration with CA Site Minder.
• Interface with Vendors and Internal Global Teams to ensure the environment conform to the current Standards.
• Experience with backup systems (Net Backup).
• Install, configure and support Microsoft Office Share point Services 2007.
• Supported 24*7 on call schedule for Production support.
• Hardware maintenance including ILO configuration and troubleshooting hardware issues and communicate with vendors to replace the hardware for HP Proliant DL 380 and HP Proliant DL 580/585 G1,G2,G3,G4,G5,G6 Servers.

Environment: IIS 6.0/7.0/7.5, WIN 2003/2008/2008 R2 server, MOSS (Microsoft Office SharePoint Server) 2007/2010, SSL, .NET, SQL, VM Ware, Active Directory, WSUS and SCOM.