SUMMARY:

Highly skilled at creating innovative IS / IT solutions that focus on customer service and organizational success to dramatically drive increased earnings and profits. Successfully developed solutions for the Federal Government, non - profit, privately held and Fortune 500 companies. Managed and executed projects on schedule and within budget. Developed disaster recovery processes using a hot-site permitting full recovery within minutes, as well as developed disaster recovery processes permitting full recovery. Created error recovery capability to eliminate all unplanned outages. Secured major finance system to avert billions of dollars in potential lost business.

PROFESSIONAL EXPERIENCE:

Systems Administrator

Confidential, Louisville, KY

Responsibilities:

• Provide systems support of multiple Confidential nonstop production and Development/QA/Certification systems that supported Confidential and Confidential online real-time applications.
• Supported Confidential Nonstop Operating System upgrade to G06.28.
• Provide Database and data communications support for production and test environments, including designing and creating several databases.
• Ensure 100% availability during peak periods. Support and implement changes to improve system performance. Support implementations of new products and new client environment Pathways. Assist with planning of QA, Development, and Certification environments as well as database migration to new NS2000 system.
• Executed a flawless migration from S-series to new blades NB50000, NS2000, and NB24B systems.
• Migrate the X.25 communications client support to new systems.
• Including assisting with defining the network requirements, configuring, and debugging the SWAN2 devices.
• Supported upgrade from old TSM system consoles to new OSM technology.
• Assist with the installation of the system monitor OSM, SIM Insight Remote Support which provides Confidential with notification of hardware faults and operating system failures.
• Provided support of Golden Gate bi-directional data replication.
• Implemented SSH and SSL with certificate management. Implemented and supported iTp Websphere thin client web interface and Pathway Domains.
• Implemented, configured and maintained Xypro and Safeguard security on Confidential Nonstop systems.

Principal and Senior Consultant

Confidential, Maywood, NJ

Responsibilities:

• Consult with Sungard Securities Processing
• Data Center Operations Manager - 2005 - 2006 Directed the 24x7 work load and scheduling of 14 operations and technical support staff to supporting 4 geographically disbursed with 16 different K20000, S72000, S74000, S76000, S86000, S88000 Confidential systems.
• These sites included production securities processing for many customers, and also a disaster recovery hot site with transaction level synchronization for extremely quick recovery without data loss.
• Provided issues researching, resolution, and reporting to Directors, Vice Presidents, and Senior Vice President (CIO). Specialty tools used to automate issue alerts, track problems, research issues and assist in problem resolution included Tapelabs VTS, Gravic's Shadowbase, Openview, & Prognosis.
• Performed operating system support including system tuning, capacity planning, Performed "internal" data replication work at ITI, configuration and installation of ITI Shadowbase.
• Conducted business analysis, requirements definition, analysis, design, development, testing, implementation, and maintenance using TAL, COBOL, SCOBOL, TACL, PATHWAY, non-PATHWAY, supporting single-threaded, multi-threaded, Non-Stop, batch, and online applications.
• Provide IT security implementation and Sarbanes-Oxley audit support for clients including preparation, internal control audit identification, evaluation, documentation, testing, verification of related IT controls, gap analysis, gap remediation and demonstration of effective IT controls.

Systems Administrator

Confidential, Secaucus, NJ

Responsibilities:

• Supported Confidential Nonstop Operating System upgrade to G06.28. Addressed system performance, data communications, database, disc space, and application issues.
• Planned, installed, tested, and implemented multiple major Confidential application software and new product releases for the hospitals including their Clinical Patient Order Entry (CPOE) system, the Confidential electronic medications database, and the Electronic RxPad online medication prescription application.
• Provided support to vendor products and interfaces on Nonstop Confidential system like ATTUNITY's ODBC database query and report tool, Confidential 's Laboratory Orders and Results interfaces, GWACS Web NAI and log interface tool, OSS clinical Image storage and retrieval, thin client XML, LCJ Java (Library and Virtual Machine), and ITP WebServer.
• Special project support (address intermittent lost connectivity issue, remote user access to provide complete access to patient care records and laboratory test results for Doctors, remote user printing, FTP down-time reports to client sites providing complete patient medication distribution to hospitals in the event of temporary lost connectivity, specialized label printers for patient medication prescriptions and dietary food / nutrition ).
• Implemented changes to improve production processing while reducing chronic problems.
• Innovated tools to automate and speed recovery of recurring issues. Improved operational procedures to reduce errors, minimize human intervention, minimize application outage duration, and improve documentation.
• Support testing and preparations for a major roll-out of a nursing hand-held charting and patient care application system.
• Installed and upgraded DSMSCM on all TSM consoles and managed the implementation of Operating System software and IPMs through this utility

Operating Systems and Operations Manager

Confidential, New York, NY

Responsibilities:

• Provided resource management, budgeted, managed staff, testing, planned and implemented hardware and software upgrades supporting major new products roll-out of our web-based (e-commerce) initiatives.
• Directed business process re-engineering to contain and reduce costs while meeting customer service levels to achieve a NOP of 7.2
• Managed all aspects of daily production processing, providing operating systems, ENSCRIBE and NSSQL database administration, RDF, TMF, data/tele communications, and support for Confidential systems at two major data centers (one operated 24 X7X 365).
• Managed major operating system upgrade and disaster recovery / business continuity planning testing preparations that could be executed without disruption to production environment.
• Directed software development project for new state-of-the-art TCP/IP product offering.
• Managed corporate IT audits including SAS70, Office Of Thrift Supervision (OTS), and internal audits.
• Averted billions in potential losses, streamlined finance system and secured it against outage / attack.

Confidential, Waldorf, MD

Systems Analyst and Programmer

Responsibilities:

• Systems, Database, & Network Administration - migrations/conversions/upgrades, capacity planning, and performance tuning:
• Improved efficiency over 100% for material tracking sites affecting more than $200 billion in assets by upgrading all software, hardware, and tracking capability.
• Managed technical staff of 8.
• Performed systems administration, operating system support, system tuning, and capacity planning.
• Managed and performed database administration, and network administration, and telecommunications support for multiple systems simultaneously.
• Managed and performed upgrades on 7 geographically distributed systems twice in 18 months dramatically improving system capacity and user response times.
• Managed and performed several hardware, operating system, database, software, and network installations, upgrades, migrations, and conversions for clients in various industries including hospitals, financial services, the federal government, manufacturing, internet, software vendor, hardware vendor, hotel/casino, airline, and others.
• Maintained and tuned network of 7 Pathway systems dramatically improving user response time.
• Directed and performed disaster recovery / business continuity planning and testing using RDF hot sites, as well as Sungard remote leased locations.
• Developed Spooler software.
• Managed development of Router pathway integration software allowing seamless online user access across multiple mission critical applications.
• Performed disaster recovery testing / business continuity planning.
• Project manager for systems development, systems tuning, DBMS conversion, software/hardware upgrades, and executed various operating system software installations for multiple Confidential systems.
• Managed IT audit projects, executed compliance audit support services, implemented mission critical IT security, and verified modification results. Innovated INFOSEC security policy and guidelines.