SUMMARY:

Sr. Level IT / Network Manager

TECHNICAL SKILLS:

Microsoft Operating Systems: Microsoft Windows - 3.11, 95, 98, Millennium (ME), Windows NT Workstation 3.51, NT 4.0 Workstation, NT Server 4.0, Small Business Server 4.0 - 2003 R2, Windows 2000 Professional, Windows 2000 Server / Advanced Server, Windows XP Home / Professional, Windows 2003 Server Standard / Enterprise R2, Windows Vista, Windows 7 and Windows Server 2008 Standard / Enterprise R2.

Microsoft Server Platforms: System Center Operations Manager (SCOM), Microsoft Operation Manager (MOM) 2005, Data Protection Manager (DPM), SharePoint, WSUS, Cluster Server, Virtual Server / Virtual PC, Exchange 5.5 - 2010, Internet Information Server (IIS) 4.0 - 7.0, Proxy 2.0, IAS 2000, ISA Server 2000 - 2006, SMS Server 2.0 - 2003 and SQL Server 7.0 - 2005.

Specialized Hardware: Dell, HP & Compaq (PCs, laptops, servers), Compaq & HP SANs, Cisco PIX 500 and 525 firewalls, Cisco 2600 and 1800 series routers, Cisco 2900, 3500 and 4500 series switches, Cisco 5500 ASA, HP Pro Curve switches, Watch Guard firewalls, Barracuda anti spam firewall, Meridius email gateway / anti spam appliance and Facetime anti spyware / GEM server appliances.

Mac: OS X 10.4 Tiger - OS X 10.8 Mountain Lion iOS 1 - 6

Linux: Ubuntu, Mint, Fedora, Red Hat, Suse

3rd Party Software: Acronis, SAP, Point Care, Mobi Control, Citrix Presentation Server, Citrix ICA, VMware Server / Workstation, Dell OpenManage, HP OpenView, Microsoft Visio, Microsoft Outlook, Microsoft Project, AutoCAD, Software, MPM (Microframe Program Manager), Quantum, Engage, Ceridian HR, Simplicity, RS Logix 5, 500 and 5000, Allen Bradley Panel Builder 16 and 32, Siemens System 7, Sciemetric Inspection, Gage Pack, Simplex Grinnell, Tiscor Fireproof, Power Shop, Freightworks, TEACs, Harbinger EDI, SQL Anywhere, Pervasive SQL, Samba, Rumba, Shiva Dial Out Chooser, Attachmate, Quicken, Quick Books, Peachtree Accounting, ARCServe, Veritas Backup Exec, IP Monitor, Nessus, Symantec Corporate Antivirus, Symantec Enterprise ProtectionNorton Antivirus 5.0-2010, Norton Firewall 2001-2010, Norton 360 Protection, Symantec Ghost, Network Associates Virus Scan, Trend Micro Antivirus, Kaspersky Antivirus, Zone Alarm Firewall, Sygate Firewall, and AnalogX Proxy and VNC (Tight, Real etc.)

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Systems Engineer

Responsibilities:

• Windows Enterprise Services (WES)
• Administered Multi Domain (x5) / Global Active Directory Infrastructure.
• Administered Exchange 2010 Enterprise Environment (100+ Exchange Servers)
• Supported 30,000+ Microsoft Active Directory and Exchange users.
• Administered VMware Infrastructure (6 ESX Hosts, 3,000+ Virtual Servers)
• Administered Citrix XenApp 5 Infrastructure (20+ Farms, 100+ App Silos, 500+ Servers)
• Administered SharePoint Server user access and permissions.
• Provided EMC SAN administration and support.
• Provided Microsoft SQL Clustering administration and support.

Servers: Windows 2000 - 2008 R2 Server, Exchange Server 2003 & 2010, IIS 7.0

Confidential

Sr. Systems Engineer

Responsibilities:

• Network Security Remediation Specialist
• Managed Multi Site / Multi Domain (x4) Active Directory Infrastructure. (Business, Credit Card Processing / Transaction, Development and Corporate)
• PCI Compliance Security remediation (Nessus Scan) - Active Directory, Exchange, Group Policy, Network Infrastructure Security, Antivirus and RSA Authentication.
• Implemented WSUS and GFI LANGuard VMs to deploy security updates.
• Supported VMware ESX environment
• Replaced Symantec Enterprise Protection (SEP) with McAfee ePolicy Orchestrator antivirus software.
• Provided Sr. Level Mentoring to existing IT staff referencing Microsoft Enterprise Best Practices.

Servers: Windows 2003 R2 - 2008 Server, Exchange 2007, Microsoft ISA Server 2006, VMware ESX Server, VMware Server, Black Berry Enterprise Server (BES)

Confidential

Sr. Network Engineer

Responsibilities:

• Managed Multi Site WAN (AD, DHCP, DNS, TCP/IP, VPN)
• Utilized Microsoft ISA 2006 Servers / Firewalls for secure point to point, VPN and Internet connectivity.
• Implemented HIPAA network security best practices to insure confidential patient information remained safe and secure.
• Supported Microsoft Exchange Server 2003, Outlook, Outlook Web Access (OWA) / Web Mail and Exchange Push Mail for mobile devices.
• Implemented Microsoft WSUS to provide Windows updates for 2003 Server, 2008 Server, 2000, XP and Vista clients.
• Created and managed Active Directory (AD) Organizational Units (OU), Group Policy Objects (GPO) users and groups.
• Designed and deployed a formal Help Desk ticketing system to insure SLA while providing accountability and reporting.
• Provided Sr. Level Mentoring to existing IT staff referencing Microsoft Enterprise Best Practices.
• Introduced Operating System (OS) deployment / imaging software (Acronis)
• Reduced printing costs by implementing printing policies (color / black & white)
• Utilized Microsoft System Center Data Protection Manager (DPM) 2007 solution (disk - disk - tape) to provide fault tolerance with snap shot / incremental / full backups.

Servers: Windows 2003 R2 - 2008 Server, Exchange 2003 - 2007, Microsoft ISA Server 2006, Microsoft System Center Data Protection Manager 2007, Symantec Endpoint Protection 2008, VMware Server & Workstation, WSUS, Acronis, Black Berry Enterprise Server (BES)

Confidential

Advanced Infrastructure Engineer

Responsibilities:

• Designed a Windows 2003 R2 Microsoft Active Directory (AD) / Exchange Server 2003 infrastructure to replace existing Windows 2000 AD / Exchange 2000 infrastructure (2 locations, 2,000+ combined nodes)
• Replaced existing Windows 2000 domain controllers (software and hardware) with new Windows 2003 R2 domain controllers (software and hardware)
• Replaced existing Exchange 2000 server (software and hardware) with a new Exchange 2003 server (hardware and software)
• Organized existing AD objects to assist with day to day administration (Organizational Units (OU), groups, departments, users, servers, PCs, laptops, printers etc.)
• Implemented group policies to manage domain / PC / user security.
• Maintained classified / non-classified (DoD, NASA) network infrastructure security.
• Provided Sr. Level Mentoring to existing IT staff referencing Microsoft Enterprise Best Practices.

Servers: Windows 2000 - 2003 R2, Exchange 2000 - 2003, VMware Server & Workstation, WSUS and Microsoft Cluster Server.

Confidential

Sr. Systems Engineer

Responsibilities:

• Provided WAN infrastructure support for 20,000+ users with an emphasis on secure connectivity and reliable communication (VPN, SSL, Encryption)
• Utilized Microsoft IAS Server 2000 to perform centralized connection authentication, authorization, and accounting for dial-up and virtual private network (VPN) connections.
• Utilized Microsoft ISA 2004 Servers to control Internet access while providing secure connectivity to internal IIS Server applications.
• Supported Microsoft Exchange Server 2000, Outlook and OWA (Outlook Web Access) email connectivity.
• Created and managed Microsoft Active Directory (AD) Organizational Units (OU), objects, policies, users and groups.
• Managed DNS (fault tolerant / round-robin), WINS, DHCP, HTTP / S, FTP, SSL, VPN, and advanced TCP/IP settings / connectivity (multi-homed domains).
• Provided Sr. Level Mentoring to existing IT staff referencing Microsoft Enterprise Best Practices.

Servers: Windows 2000 - 2003 R2, ISA 2000 - 2004, Exchange 2000 - 2003, SMS 2003, SQL 2000-2005, Citrix Metaframe Presentation Server, Microsoft Virtual Server & PC, VMware Server & Workstation, MOM 2005, WSUS and IIS 5.0 - 6.0.

Confidential

Network Manager

Responsibilities:

• Local Information Security Officer (LISO)
• Managed LAN/WAN operations, functionality and connectivity for 3 locations: Behr Dayton Thermal Products of Dayton OH, Behr Service of Kettering OH and Behr / Mercedes MBUSI Warehouse of Vance AL (2000+ nodes)
• Replaced existing analog PBX with a Cisco Systems VoIP Telecom System.
• Migrated Novell Netware 5.1 environment to a Windows 2000/2003 domain.
• Utilized Microsoft Active Directory (AD) to manage objects, policies, users and groups.
• Updated AS400 to SAP R/3 client / server enterprise application software.
• Upgraded legacy Norand 900 MHz wireless scanning system to Cisco Systems 802.11G 54 Mb scanning environment (managed by Cisco Works Wireless LAN Solution Engine WLSE)
• Deployed operating systems, software installations and updates remotely with NetInstall system management software.
• Provided fault tolerance utilizing Veritas Backup Exec for Netware 5.1, and Windows 2000.
• Utilized Dell Openmanage and HP Openview for remote configuration and monitoring.
• Maintained network access/security through utilization of ACL and VLAN configurations on all Cisco Routers and Switches.
• Supported Linux environment, Red Hat Intrusion Detection System (IDS), file and print servers.
• Provided Sr. Level Mentoring to IT staff referencing Microsoft Enterprise Best Practices.

Servers: Windows NT 4.0, 2000, 2003, SQL 2000 - 2005, Microsoft Cluster Server, SMS 2.0, WSUS, Lotus Notes, GeniFax, Ceridian HR, Engage, Hunkar and Paulson.

Confidential

Network Administrator

Responsibilities:

• Managed Active Directory objects, policies, users and groups.
• Configured and secured Cisco Systems switches and routers.
• Maintained network security via Symantec Corporate Antivirus software.
• Configured TCP/IP, DHCP, DNS, WINS, VPN, RRAS connections and settings.
• Implemented / tested backup and recovery procedures using ARCServeIT for tape library.
• Documented network hardware, software, and IP addresses with Microsoft Visio software.

Servers: Windows NT 4.0 - 2000, Exchange 5.5 - 2000, Proxy 2.0, IIS 4.0-5.0 and Small Business Server 4.5 - 2000.

Confidential

Sr. PC/LAN Technician

Responsibilities:

• Provided hardware and software support for 100+ servers, 1200+ desktops and 500+ laptop computers.
• Configured Windows NT 4.0 Servers - TCP/IP, WINS, DNS, DHCP, EDI, AutoCAD, file and print servers.
• Evaluated security policies based on user and group needs.
• Administered Microsoft Access and Microsoft SQL 7.0 / 2000 Server databases.
• Regulated and tested disaster recovery procedures.
• Implemented backup and recovery procedures using Veritas Backup Exec software.
• Utilized SNMP and network packet analyzers to troubleshoot network performance.

Servers: Windows NT 4.0 - 2000, SQL 7.0, SNA 4.0 and Exchange 5.5.