PROFESSIONAL SUMMARY:

• 15 years’ experience in overall IT and 10+ years’ experience with Enterprise Messaging Systems
• 5+ years’ experience with Microsoft office 365 Migration from exchange onPrem.
• Responsible for completing infrastructure architecture including detailed design, implementation plans, Proof of Concept (POC), and full migration from previous Exchange versions.
• Leadership, take projects initiative and ownership for migrating from one data center to another in a complex environment with multiple customs transport rules.

TECHNICAL SKILLS:

Exchange Server 2016/ 2013/2010/2007/2003

Office 365

Lync 2013/2010

Skype of Business

SharePoint Online

Windows server 2016/2012/2008/2003

Windows 10/8/7/XP

Active Directory 2016/2012/2008/2003

Azure

ADFS

DirSync/AAD Connect

DNS

DHCP

SQL Server

Blackberry enterprise

Backup Exec 8.6/9.0

Netbackup 6.5+

Good

Airwatch

Port25 Relay

MigrationWiz

FOPE

FOSE

EOP

GOOD

F5 LB

SCOM

ScanMail

Vontu

Voltage

Ironport/Ironmail

Enterprise Vault 11

Proofpoint 8

AppAnalyzer

EMA Archiving

Logic Monitor

All versions MSOFFICE

SCOM 2012/2007

Lotus Domino/Notes 5.x 6.x

Rightfax Server 7.0

VMware ESX 6/5/4

Hyper - V

PowerShell

TCP/IP protocols

Network architecture

Topology

Remedy

ServiceNow

WORK EXPEREINCE:

Confidential, Birmingham, AL

Lead Messaging Architect

Responsibilities:

• Planned, and design Exchange 2013 for hybrid deployment with Exchange online.
• Upgraded Exchange 2013 servers from older CU’s to CU12 for exchange online compatibility.
• Ran Microsoft pre-requisite ExRap for Exchange 2013 to verify exchange 2013 is ready for office 365 hybrid.
• Finished migrate the rest of mailboxes from exchange and decommissioned Exchange 2010 out of the environment.
• Completed ADFS 3.0 setup for Exchange 2013 application with office 365.
• Deployed and configured Exchange hybrid Wizard for connections with Exchange online.
• Migrated mailboxes from Exchange onPrem to office 365.
• Provided Level 3 admin support for over 6,000 Mailboxes; including DAG databases, Active Sync, OWA, Iron Mail, Outlook Calendar, mailbox restore, relay, and application integrations.
• Worked with Wintel Operation team to setup SCOM for Exchange 2013 servers and remove Exchange 2010 servers.
• Installed new version of MAPI & CDO on the mailbox servers for Message Stats functionality.
• Create and maintain proper documentation for configurations, migration, and site resiliency.
• Provide transfer of information (TOI) to immediate team, helpdesk, and management.
• Designed and configured Lync 2013 hybrid with Skype for Business online.
• Migrate users from lync 2013 to Skype for Business online.
• Administered Skype for Business online, Lync 2013 Server including: IM, Presence, Voice features, and Conferencing with Live meeting.

Confidential, Cranston, RI

Lead Messaging Engineer/Architect

Responsibilities:

• Leadership, take projects initiative and ownership for migrating from one data center to another in a complex environment with multiple customs transport rules.
• Review company design and build documents and create new build document for new configuration, migration process and stages to new site.
• Plan, prepare, and design Exchange 2010 for 3 sites with over 40K mailboxes.
• Create and maintain proper documentation for migration, site resiliency configurations, service recovery process (SRP) for DR site.
• Communicate with migration team, server teams, network teams and others to retrieve resources for platform build.
• Verified all pre-configure requirement such as SAN array, LUNs, F5 LB, internal/External DNS, port request, and SAN Certificates.
• Send specification to migration team, network team, for Exchange build in Perimeter Network (DMZ).
• Communicate with other teams that use Exchange for relay services and update database to new servers’ information before each migration event.
• Plan and coordinate with SQL team to aligned applications required SQL database; Test SQL instance and failover process after migration.
• Migrate applications with same hostname requirements from legacy site to new site; Applications include, “Good for Enterprise”, Blackberry, OCS 2007, Lync 2013, and Assentor.
• Build and configure Exchange 2010 internal in new site, and setup replication user database and public folder databases.
• Build and configure DMZ requirements while databases replicating internally. Application include, Exchange Edge role, Symantec-Vontu, and Voltage.
• Install and configure Message hygiene ScanMail on Hub and Edge transport role.
• Work directly with Network team to get IP’s, firewall rule, replication network configuration, and F5 LTM/GTM rule in place for systems connectivity and load balance (LB).

Confidential, Norcross, GA

Unified Communication Engineer/Architect

Responsibilities:

• Subject Matter Expert (SME) for messaging systems, integration with OWA, Outlook, Lync client and other internal SMTP services.
• Design, architect, and implement exchange 2013 migration from exchange 2010 for over 5,000 mailboxes with High Availability extend to three sites worldwide.
• Design, architect and implement Microsoft infrastructure solutions for Windows Server.
• Utilize PowerShell to view and retrieve server and exchange data as well as for migrations and server configurations.
• Migrated over 1,000 Public folders from Exchange .
• Configure ADFS 3.0, proxy and directory synchronization to prepare for hybrid deployments.
• Setup Two-Factor authentication for user’s login to OWA externally.
• Complete hybrid migration with Microsoft Office 365 and exchange 2013 for remote office users globally.
• Responsible for completing infrastructure architecture including detailed design, implementation plans, Proof of Concept (POC), and full migration.
• Designing and implement journalized active database for cloud-based archiving solutions with EMA, and setup database backup recovery with NetBackup.
• Design and architect relay servers for internal/external SMTP relay services with Power MTA and with site resiliency.
• Communicate with top management and other teams to retrieve resources for platform build, monthly maintenance, security requirements, and internal systems integration.
• Provide transfer of information (TOI) to managements and teams, trained junior exchange admins, and delegate admin tasks.
• Provide Level 3 admin support on DAG databases, Active Sync, OWA, Air-Watch, Microsoft FOPE, Public folder permissions, Outlook Calendar issues, Database/mailbox restore.
• Complete Microsoft Project 365 installation, configuration, and published on site for PC and MAC users.
• Assist deployment team with Microsoft office pro plus deployment with office 365.
• Created labs to mimic the production environment, ran scripts, and performed changes before executing in production environment.
• Create and maintain proper documentation for migration, site resiliency and configurations.
• Create Exchange health monitoring with Logic Monitor and SCOM, and Gather information about the environment using scripts and App-Analyzer.
• Provide transfer of information (TOI) to managements and teams, trained junior exchange admins, and delegate admin tasks.
• Administer Microsoft Lync Server Including: IM, Presence, Conferencing, Enterprise Voice with Avaya phones, and cloud-based with Polycom phones.

Confidential, San Jose, CA

L3 Messaging Engineer

Responsibilities:

• Created POC Lab mimicking the production environment of 50,000 mailboxes, to test Symantec’s email archiving solution.
• Led and engineered the project with a team of 3, and created user accounts, and chose various users from different production departments.
• Journalized the active DAG members, for email archiving with Enterprise Vault Cloud service.
• Wrote Documents, and cleared up client’s apprehension of email archiving not failing over to active databases.
• Worked with BES 5.03 server, and updated latest security patches on Blackberry and Exchange Edge, CAS, HUB Transport servers.
• Extensively researched and spoke to Blackberry on upcoming Blackberry Enterprise Service 10 integration with existing BES 5.03 infrastructure.
• Provided Level 3 admin support on DAG databases, Public folder permissions, and Outlook Calendar issues NetBackups.
• Resolved issues related to Active sync, distribution lists, and troubleshoot email issues using Hub Transport Queues, and Transport Logs in EMS.
• Performed Hardware up gradation, which included replacement of 50 hard disks throughout the San Jose north site.
• Worked with Confidential team to test software for Hybrid email services.

Confidential, Toledo, OH

Senior Exchange Engineer/Architect

Responsibilities:

• Planned architecture and implemented migration of 20,000 mailboxes from Exchange 2003/2007 to Exchange 2010 architecture.
• Integrated High Availability and Site resiliency by implementing Data Availability Groups (DAG) among 6 mailbox servers.
• Quest Migration Manager for Exchange tool was used for mailbox migration.
• Used tools pre-deployment analyzer and HP capacity planner for capacity planning.
• Prepared Failure Mode Effective Analysis (FMEA) to mark vulnerable/critical phases during migration.
• Prepared co-existing lab environment for exchange 2007, and 2010.
• Supported the Exchange 2003, OWA, ActiveSync, Blackberry Enterprise Server 4.3, Mail Marshal, Antigen antivirus, RightFax
• Lync 2010 was introduced for IM, and Archiving purposes.
• Worked with GFI essentials for anti-virus, and anti-spam, and attachment filtering.
• Configured Solutions for name resolution methodology - DNS & WINS.
• Implemented and Configured Threat Management Gateway Firewall.
• Configured Routing, Remote Access, & VPN using TMG.
• Responsible for LAN’s architecture, including IP subnet calculations & configuration.
• Worked with groups to provide a functional backup / recovery solution for Exchange/email issues during different phases.
• Daily user support, on-call rotation, SMTP troubleshooting, SPAM filter configuration.

Confidential, Rye, NY

Senior Exchange Engineer

Responsibilities:

• Led the messaging team for mailbox migration to a fault tolerant Exchange 2007 infrastructure.
• Designed, and planned migration of over 17,000 mailbox users with CCR clustering for High Availability.
• Implemented multi-site messaging infrastructure design.
• Prepared, and wrote documents for planning, and end-user training.
• Included SAN and clustering (NetApp) implementations.
• Responsible for hardware planning for exchange 2007 using iops per mailbox.
• Used Symantec anti-virus and SPAM filtering.
• Configured Blackberry Enterprise Server 4.0.
• Maintained user groups, accounts, and permissions.
• Creation and Execution of Functional Test Plans.
• Troubleshot exchange tickets for outlook on daily basis.
• Configured DNS, DHCP servers.

Confidential, New York, NY

Exchange Migration Engineer

Responsibilities:

• Designed & implemented migration from Exchange 2003 to Exchange 2007 for 6500 users.
• Implemented Cluster Continuous Replication, for fault tolerance, and availability.
• Used Quest Migration Manager for exchange for mailbox migration.
• Prepared Standard Operating Procedures docs.
• Hardware planned using System Center Capacity Planner (SCCM).
• Isolated DMZ and development networks from the production network.
• Installed new Blackberry Enterprise Server 4.1.
• Migrated blackberry users from 3.64/4.0 to 4.1 in new Exchange organization,
• Migrated mailboxes, contacts and distribution lists from Exchange 5.5 and 2000 to Exchange 2007.
• Replicated public folders, and moved offline address book.
• Project management and documentation from start to completion.
• Resolved tickets, during and post migration.

Confidential, Sunbury, PA

Windows Engineer

Responsibilities:

• Evaluated customers’ existing technical environments.
• Determined customer’s present and future needs.
• Designed Exchange-based solutions that meet customers’ short & long-term goals and comply with Best Practices.
• Worked with the team to design Exchange 2003 environment.
• Worked extensively on Active Directory, group policies, OU’s.
• Configured Firewall rules on ISA firewall.
• Managed exchange 2003, created user mailboxes, and mailbox databases.
• Configured Cisco iron ports for anti-spam.
• Configured File servers, Print servers, DHCP, and DNS servers.
• Provided end user training and support.

Confidential, Minneapolis, MN

Messaging Engineer

Responsibilities:

• Deployed newly built Exchange 2003 servers, for 7500 potential users.
• Planned, documented, and designed the infrastructure.
• Gathered customer requirements to create a suitable architecture and implementation of design document.
• Researched hardware requirements, and used customized Dell PowerEdge servers
• Used MacAfee for virus detection.
• Physical and Virtual Installation and Configuration.
• Installed and configured domain controllers.
• Windows 2003 Server installation and configuration.
• Managed offline address book, created storage groups, and databases.
• Installed and Configured Blackberry Enterprise server (BES 4.0, SP3).
• Creation and Execution of Functional Test Plans.
• Performed Testing and Troubleshooting.

Confidential, Tampa, FL

Messaging Consultant

Responsibilities:

• Maintained Exchange 2003 mailbox environment for 6500 users.
• Administered, Built, Upgraded, Patched, Monitored and Troubleshot Mailbox Servers.
• Administered Accounts, Workstation, Exchange Administration in Active Directory.
• Created Active Directory users, group policies and OU’s.
• Configured network topologies, and IP configuration.
• Configured routers and switches.
• Worked on LINUX/UNIX moderately.
• Used trend-micro for email scanning for virus detection.
• Configured DHCP, DNS servers.
• Performance Testing and Troubleshooting