Technology Support Resume Profile

CAREER SUMMARY

Certified Administrative Professional from International Association of Administrative Professional who is organized, resourceful, with a reliable work ethic. Proactively identify problems and develop solutions. Expertise in Microsoft Office Systems Excel, PowerPoint, Access, Word, Outlook . Significant project experiences include:

WebEx Conferencing	Problem Identification and Solving
Event Planning/meetings	Creating newsletters/campaigns
Video Conferencing	Web design
Travel arrangements	Office Budget Control
Expense reports	Document control
Vendor management	Software installation
Software assistance	Survey Monkey knowledge

PROFESSIONAL EXPERIENCE

Confidential

Executive Assistant

Planned quarterly meetings including but not limited to: flights, transportation, hotel and contracting with caterers resulting in a successful experience for all in attendance.
Managed Outlook calendars, commitments and events while being proactive in anticipating and resolving scheduling conflicts. Actions provided management with the ability to plan their calendars in advance.
Analyzed expense reports by examining all transactions, sourced documents and processed them in Concur expense reporting in a timely manner. Resulting in budget numbers being available in a timely manner.

Confidential

Information Technology Support

Entered and modified Department of Corrections offender movements on Dispositions to replicate the offender location or release from Corrections to indicate the offender had been released from Corrections and/or moved to a new institution to provide current data to the appropriate state and federal agencies.
Corrected and analyzed research codes according to Courts on-line to reflect the individual's charges according to the judge's verdict in order to indicate the most current charges on criminal record.
Entered Fingerprint information in Automated Fingerprint Identification System from arrest cards for the nationwide database to ensure a national search of fingerprints for database research to provide access for legal authorities.

Confidential

Administrative Assistant

Created and maintained, a computerized client database from which reports, lists and mailings were generated, significantly improving information accuracy and providing decision-makers with quick access to vital customer data.
Updated / uploaded files/reports/photos into Sharepoint for accessiblity for yearly Security Audit reports for viewing by all institutions within the state.

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