SUMMARY

• 7 years of IT experience in Software Analysis, packaging, testing, distribution and maintenance of software applications using Windows NT/XP, and Windows 7.
• Packaged various applications (In house, third - party and vendor MSI) with wise package Studio 7.0/8/0, AdminStudio 9.5/10/11.5.
• Sequenced applications using Microsoft App-V 4.5/4.6 and published the applications through App-V client and SCCM 2007/SCCM 2012.
• Knowledge on creating the bundles for packaged applications using Novell ZEN works 11.
• Expertise in using deployment tools SMS 2003, SCCM 2007, Novell Zen works 11, and LANDESK think management console 9.5.
• Expertise in writing custom scripts using Wise Script, Install Script, VB Script, Batch Script, and having knowledge of windows PowerShell.
• Good experience in working with AOK Change Base Compatibility Tool Kit.
• Good Knowledge on Active Directory and Group Policies.
• Extensively worked with COM DLL’s, Oracle 8i (PL/SQL) and SQL server environment.
• Extensively worked in various environments from small-office (25-100 desktops) to enterprise Scenarios (, 000 desktops).
• Strong presentation, analytical, multitasking, decision making, problem solving and excellent inter-personal skills.
• Strong communication skills (written, reading comprehension, listening, verbal, training and presentation).

TECHNICAL SKILLS

Operating Systems: Windows NT/XP, Windows 2007 and Unix

Tools: /Utilities: Wise Package Studio 5.6/7.0/8.0, AdminStudio 10/11.5, Microsoft App-V 4.5/4.6, SMS/ SCCM 2007, LANDESK 9.5, Novell ZEN Works 11, VMWare, Ghost

Scripting Languages: Batch Script, Wise Script, Install Script, VB Script.

Distributed Technologies: Web Services, XML, COM, DCOM

Web Technologies: HTML, Java Script, PERL, ASP

Database: Oracle 10g/9i/8i, MS SQL Server 2005/2008, MS Access

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis

Application Packager

Responsibilities:

• Working on migrate the environment from Windows XP SP3 to Windows 7 (32 bit & 64 bit) using Admin Studio.
• Responsible for repackaging legacy applications (.exe) to Microsoft Installers (.msi).
• Utilizing BMC Remedy IT Service Management ticketing system to receive the work orders from the application request team.
• Using VMWare workstation for having clean base OS for packaging and testing.
• Work with solution architects, line of business staff and project teams to automate the delivery of software and other customized solutions.
• Creating the batch scripts and VB scripts to install the packages, to make changes to registry entries and to give permissions on some folders on users machines.
• Working with Active Setup, if application requires installation of components such as files or registry keys on per user basis.
• Creating silent uninstalls of the packages and testing to ensure that the packages does not leave any files, folders and registry keys.
• Troubleshooting complex desktop problems.
• Using SCCM for internal testing.
• Review and testing of installation and configuration instructions as provided by application request team.
• Testing the applications in the locked down environment before sending it to QA.
• Create package suite documentation for applications with information required for install/uninstall process.

Environment: Windows XP SP3, Windows 7, BMC Remedy IT Service Management 7.6, VMWare Workstation 9.0, Admin Studio 11.5, InstallShield 2012 Spring, SCCM 2007, Batch Script and VB Script.

Confidential, St. Louis, MO

Application Packager

Responsibilities:

• Worked on migrating applications from Windows XP to Windows 7 (32 bit & 64 bit) using Wise Package Studio and AdminStudio 11.5.
• Worked on packaging and repackaging the applications which includes various health related applications to build MSI and MST.
• Utilized BMC Remedy Ticketing System to receive the work orders from the application request team.
• Used VMWare for having clean base OS for packaging and testing.
• Created various scripts (Wise and Batch Scripts) for packages as custom actions requiring special needs that are not possible with packaging tool.
• Utilized LANDESK to deploy package for QA testing, UAT and finally end users.
• Created query based collections for adding multiple work stations or user groups in LANDESK.
• Involved in generating the reports after successful deployments and worked on issues after the deployments.
• Ensured all files, folders and registry entries of the applications would be removed during uninstall.
• Ensured that applications are windows 7 compatible and work in locked down environment.
• Worked with application request team and end users to provide stable installation packages on time.
• Documenting install/uninstall information of packaged and repackaged applications detailing installation parameters and application dependencies.

Environment: Windows XP, Windows 7, BMC Remedy Ticketing System 7.6. VMWare Workstation 8.0, Wise Package Studio 8.0, Admin Studio 11.5, InstallShield 2012, LANDESK Think Management Console 9.5, Wise Script and Batch Script.

Confidential, Bethlehem, PA

Application Integrator

Responsibilities:

• Worked on packaging and repackaging the applications for Windows XP and migrate the applications from Windows XP to Windows 7 using AdminStudio.
• Used VMware for having clean base OS for packaging and testing.
• Worked with GHOST Imaging Software 8 for creating base images and used Task Sequencer to distribute group of applications all together as per client standards (rebuild the machines).
• Worked with users from different business units to gather technical and general requirements.
• Worked with AOK Change Base Compatibility Tool Kit to find and fix compatibility issues and to provide wide range of reports.
• Worked with ORCA database editor to edit .MSI, .MSM and .CUB files.
• Worked with VB Script and Batch Script to meet special needs that are not possible with packaging tool.
• Sequenced some applications using App-V 4.5 and App-V 4.6.
• Used SCCM as a deployment tool for deploying applications on to user machines.
• Worked on creating Query based collections, Packages, Programs and Distribution Points for SCCM deployment and involved in post remediation for providing status reports on deployments.
• Used Dameware Mini Remote control to trouble shoot application issues in user machines.
• Worked with Filemon, Regmon and Install Analyzer to observe application behavior as part of troubleshooting process.
• Worked with Setacl’s, Xcacl’s to give permissions to registry entries to make the application work in locked down environment.
• Performed peer review on applications packaged by other integrators to ensure all standards are met and any expectations are documented.
• Ensured all files, folders and registry keys of the application would be removed on uninstall.
• Create package suite documentation for applications with information required for install/uninstall process.

Environment: Windows XP, Windows 7, VMWare Work Station 6.5, GHOST 8.x, AOK Change Base Compatibility Tool Kit, AdminStudio 10/11.5, InstallShield 2011, APP-V 4.5/4.6, Dameware Mini Remote Control, Batch Script, VB Script, Filemon, Regmon, Install Analyzer, Setacl’s and Xcacl’s.

Confidential, Woonsocket, RI

Application Packager

Responsibilities:

• Worked on packaging and repackaging the applications using Wise Package Studio and AdminStudio for Windows XP and Windows 7.
• Created software packages for Windows 7 by using Wise Package Studio as primary tool.
• Worked on various in house applications and converting legacy applications into MSI.
• Worked with Application Request Team and Deployment Team to collect requirements related to packaging and software distribution.
• Utilized VMWare for having clean base OS for packaging and testing.
• Worked with Install Tailor and ORCA database editor to edit .MSI tables.
• Revised various applications using Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement.
• Ensured about all software packages functions with windows user level permissions in the locked down environment.
• Created various scripts (wise script, Batch Script) for packages as custom actions requiring special needs that are not possible with packaging tool.
• Utilized Active Setup process to make files or registry keys work on per-user basis.
• Utilized PROCMON and Event Viewer to locate and solve the errors.
• Worked on review and testing of installation and configuration instructions as provided by application request team.
• Ensured all files, folders and registry keys of the application would be installed on installation and removed on uninstall.
• Documented install/uninstall information of packaged applications detailing installation parameters and application dependencies.

Environment: Windows XP, Windows 7, VMWare Workstation 6.0, Wise Package Studio 7.0, Admin Studio 9.5, PROCMON, Wise Script and Batch Script.

Confidential

Application Packager

Responsibilities:

• Worked on Packaging and repackaging the applications using Wise Package Studio for Windows XP.
• Worked on creating fresh installs as well as upgrades to existing installs.
• Familiar in using Wise Package Studio options such as visual MSI Diff, Product Codes and Upgrade Codes.
• Worked on managing the project through the full system development lifecycle including preparing documentation for trainees, presentations and knowledge transfer.
• Used VMWare work station to perform extensive packaging and testing.
• Created custom actions (Wise Script) to write values to INI files, txt files, DAT files and License files through command line installation.
• Created .cmd and .bat files to install the application in silent mode.
• Worked on troubleshooting the applications using Install Analyser and Windiff.
• Worked on resolving validation errors (ICE errors and warnings).
• Worked with the business unit for validating the applications during the stages of UAT, Pilot, and Production for the successful Windows XP rollout.
• Documented install/uninstall information of packaged applications.

Environment: Windows XP, Wise Package Studio 6.0, Wise Script.