SUMMARY

• Professional experience in project management, requirements development, COTS application integration, installation, and configuration, program, labor, and performance metrics, classified information security systems
• Product data management systems, product lifecycle management systems, troubleshooting and problem solving software/hardware, licensing, and hardware issues, managing Remedy help desk, regression testing, software development life cycle process, asset management, contract negotiation and procurement of software and hardware
• IT Trainer, facilitator between IT and business, six - sigma green belt with Kaizen events, and leadership, direction, cross-functional teams, relationship, and presentation skills.

TECHNICAL SKILLS

Languages: SQL, PL/SQL, HTML, JavaScript, C/C++, Java, Assembly, Pascal

Technology: HTTP/HTTPS, SSH, SFTP, AD, LDAP, TELNET, DNS, DHCP, PKI, API, VLAN, TCP/IP, VPN

Databases: SQL Server, Oracle, Access

Operating Systems: Windows 7, 10, Linux, HP UNIX, Solaris, DOS

Servers: Windows 2000-2012, Red Hat Enterprise Linux, Solaris

Hardware: Dell, Intel PC, HP, SGI, SUN, Netgear, Cisco

Tools: MS Office 97-2013, Visio 2013, SQL*PLUS, VS 2015, ColdFusion, DameWare, VMware, GIT, Maven, SVN, VSS, POS

PROFESSIONAL EXPERIENCE

Confidential, Baltimore, MD

Engineering Application Architect

Responsibilities:

• Established divisional, functional, and program requirements utilizing SharePoint for a new EPDM system documentation.
• Developed configuration management workflows from department process and procedures across nine locations.
• Developed interfaces between CAD tools such as Creo, AutoCAD, Mentorgraphics, CATIA, and Windchill PLM System.
• Established viewing toolset called CreoView for viewing all data in Windchill PLM System.
• Performed all regression testing with HP Quality Center between all patching and version updates on system.
• Performed administration authority of Windchill PLM System for adding/deleting users, updating workflows, adding cage codes, creating containers, programs, projectlink, and libraries, and troubleshoot hardware and software issues and interfacing tool issues on local and virtual users with DameWare remote control software.
• Established training materials and provided Windchill PLM System training locally and virtually across nine locations.
• Coordinate communications, case logs, and status with Windchill PLM System vendors and system users.
• Established problems tracking and status on Windchill PLM system with Remedy help desk tickets supporting users virtually across nine locations.
• Maintain project database of 80+ engineering design tools, versions, and supported hardware in Access, Excel, and Visio.
• Performed systems administration with engineering design tools on Windows, UNIX, Solaris, and Linux servers and PCs.
• Developed project plans for upgrading and administrator of engineering design and business tools including CATIA, CADAM, AutoCAD, NASTRAN, MathCAD, Mentorgraphics, PADS, Xilinx, Zuken, OrCAD, PSPICE, DOORS, ROSE, Rhapsody, Clearcase, LabView, MATLAB, VS, VxWorks, Maven, GIT, SVN, VSS, Milestones, Adobe, etc.
• Performed installation, customizations, and data conversion to PTC Quality Solutions and SQL Server DBMS.
• Utilized VMware for cloud server and VDI workstation in support of engineering design tools on Windows PCs.
• Perform engineering design tool installations, integrations, upgrades, and configurations for internal users.
• Coordinate communications and integrations between engineering design tools and manufacturing MRP/ERP systems.
• Perform troubleshooting for engineering design tools, licensing, configurations, and hardware failures on all OS platforms.
• Establish engineering design tools and Windchill PLM best practices, and self-help documentation on internal website.
• Established problem tracking and status on engineering design tools with Remedy help desk tickets to support users.
• Coordinate communications, case logs, and status with engineering design tools vendors and tool users.
• Coordinate communications and teaming with IT infrastructure, server administrators, IT security, network administrators in support of engineering design tools and business applications on Dell, Intel PC, HP, SGI, SUN, and Cisco hardware.
• Administered downloads, security, legal, testing/validation, integration, and configuration of all FOSS, COTS, and GOTS.
• Developed classified security plans with Ch. 8 NISPOM as an ISSO in support of engineering design tools in closed labs.

Confidential, Baltimore, MD

IT Manager

Responsibilities:

• Developed Enterprise Architectural Plan to analyze, consolidate, and manage operating expenses for site IT department.
• Decreased complexity and expense of system environment and replaced 95% of UNIX workstations with Windows PCs.
• Supported Windows 7 desktop upgrade plan for 500+ users with a $300K budget across site.
• Performed audit and practice examinations of disaster recovery plan (DRP) with updates and process improvements.
• Performed elite support for executives, directors, and management with IT upgrades and troubleshooting activities.

Confidential, Baltimore, MD

Computer Systems Architect

Responsibilities:

• Completed all training for Enovia PDM including user, tailoring, database management, and system administration.
• Established program customer requirements for a product data management system at the site.
• Developed and implemented a plan to reduce engineering release cycle time by 20% within the system successfully.
• Developed configuration management workflows from department process and procedures at the site.
• Converted and transferred large amount of data from homegrown data management system to Enovia PDM system.
• Supported Web development and software tailoring with JavaScript, HTML, PL/SQL, Oracle, and SQL*PLUS for Enovia.
• Developed documentation, training material, and personally trained 100+ users on Enovia PDM system.
• Continuous daily support for installation, customization, troubleshooting, administration of mechanical, electrical, systems, test, and software engineering design tools, vendor support, COTS/GOTS, and supporting PC and server hardware.
• Supported asset management, procurement of applications, hardware, maintenance contracts, budget, and depreciation.
• Evaluated, procured, implemented, and lead regression testing for all the engineering tools hardware and software.
• Reduced engineering tools budget by 30% by eliminating annual maintenance contracts and unused applications.
• Developed a website of the engineering design tools and supported hardware for tool users with Java 2 and ColdFusion.