Senior Voice / Network Administrator Resume Philadelphia, PA - Hire IT People

SUMMARY:

To obtain a position within the telecommunication and data fields utilizing my education, 30 + years of experience and interpersonal skills, to provide quality customer service and relations through strong product knowledge.
Installed, operated, maintained, and troubleshot the following hardware
Setup, configuring, and maintaining some parts of Cisco 2500, 2600 and 4000 series routers, CSU/DSU WIC cards, Catalyst 2900, 3500, 4507 and 6500 switches.
Setup and installed VOIP.
Installed and maintained network and phone cabling and patch panel

KNOWLEDGE:

Norstar Compact ICS 2.0 Key system

Cisco Unified Call Manager Release 5.0

VX3 6.0 Update Voicemail

Cisco Unified Communications 4.1

VX2 5.0 Voicemail

Cisco Networking: Hands on Introduction

Learning TreePerdictive Dialer

Introduction to Switches and Routers Digital

Learning Tree

Advanced Analog

Interconnecting Cisco Network Devices

Basic Analog Key System

Troubleshooting TCP/IP Networks Northern SL - 1 X11

TIE Command 2056 Key System

Internetworking with TCP/IP Gateway

WORK EXPERIENCE:

Confidential, Philadelphia, PA

Senior Voice / Network Administrator

Responsibilities:

Primarily responsible for corporate headquarter telephone system and 20 remote sites.
Ensure the routine maintenance including routers and switches for data network and minor changes such as Vlan, speed, TCP/IP addressing and duplex settings. Perform remote programming.
Travel to sites for system upgrades and site relocations.
Function as the point person for the corporate and field office upgrade from the legacy phone system to Cisco VOIP Avvid Product.
Maintain Cisco VOIP Call Cluster Servers, such as applying patches to the Operating System and upgrades to Cisco Call Manager versions.
Daily maintenance, programming, and installation of phones and once a month drive replications.
Assist with coordinating office openings, closings, and relocation activities, including providing scope to support vendors, scheduling, verification of work, and invoice processing.
Provide the specifications in relation to ordering frame relay circuits for remote and corporate offices.
Developed the specifications for the telephone/data room during the expansion, which included specs on wiring, power distribution, design/layout, etc.
Worked on disaster recovery scripts for VOIP.
Coordinated the move of voice servers from the Philadelphia Data Center to the Dayton, Ohio Data Center.

Confidential, Philadelphia, PA

Project Manager

Responsibilities:

Installation of Confidential ’s, running cable and terminations, installations of Key Systems up to Confidential.
Planned, managed, and executed system design and upgrades for external customers.
Accountable for the installation of new and current Confidential product line equipment
Site surveys and installations from start to finish.

Service Technician

Confidential

Responsibilities:

Responsible for troubleshooting and repair of all Confidential systems and equipment throughout Eastern Pennsylvania and Southern New Jersey.

Installation Technician

Confidential

Responsibilities:

Responsible for installation of all cable, jacks, terminals, and termination of all wiring of new Confidential equipment and systems.
Also have some Confidential experience on SL1 and Option 11C.
Installations of POTS, T1 and PRI circuits for telephone systems and programming of telephone system data base.