Qualifications Summary

• 11 years experience as a Backup, Recovery, Archiving BURA Administrator, with 6 years spent as a Senior Team Lead. BURA experience has been focused within Enterprise deployments in various heterogeneous environments and across multiple industries touching pre-sales, implementation consulting, backup administration, and instruction. I have excellent investigative and troubleshooting skills and a strong working knowledge in Windows/UNIX/LINUX/AIX/VMware and SAN/NAS environments. BURA experience also includes several years experience with Symantec NetBackup and Commvault Simpana. I have a diverse background helping customers solve data protection challenges emphasizing NetWorker Enterprise solutions in multiple Database and Application backup/restore environments. I am professional, ambitious and dedicated individual who takes pride in demonstrating strong ethics and providing excellent written and spoken communications. I am extremely dedicated to providing superior customer service, high quality job performance, integrity with great detail to results and customer satisfaction. Expertise
• EMC/Legato NetWorker Configuration/Administration UNIX/Windows/Linux/AIX with Avamar and Data Domain
• Backup Data Protection Administration Commvault, NetBackup
• NetApp Celerra NDMP Backup/Restore
• Quantum Scalar i2K Tape Library Administration
• IBM TS3500 Tape Library Administration
• Microsoft Windows Server NT 4.0, WIN2K, WIN2K3, WIN2K8 and Linux/UNIX Administration
• VMWare GSX Server and ESX Hosts
• TCP/IP, DNS, DHCP, Brocade, Connectrix
• Active Directory Administration
• Exchange Server Administration

Experience Highlights

Confidential

Enterprise Backup Solutions Team Lead

• A subject matter expert and technical lead for backup solutions for Capgemini's hosting practice.
• Responsible for implementing and administering Enterprise Backup solutions in EMC NetWorker Legato , NetBackup, and Commvault CommServe Simpana . Administered production and DR Windows, Solaris, AIX, and Linux server backups in a predominately EMC NetWorker dynamic drive sharing environment. Served as the senior systems administrator to all backup hardware including both Windows and Linux storage nodes, Quantum ADIC Scalar i2K libraries, IBM LTO2/3/4 tape drives,
• Brocade and Connectrix switches, and EMC Clariion AX4/5 disk storage used for disk->tape staging . Additional data protection responsibilities included working with hardware and software support personnel to efficiently resolve issues with systems being maintained, ensuring all backups and restores met audit and SLA requirements, and archiving and recalling backup reports for auditing purposes. Backup and recovery configurations were custom tailored for the enterprise-level customers being supported including EMC Avamar replication and de-duplication and AES encryption solutions.

Confidential

Senior Networker/Storage Administrator

Contracted to EMC to ensure superior Information Protection for IT's worldwide enterprise covering thousands of clients and petabytes of production data. Responsibilities included providing consistency while integrating new systems, technologies, and upgrades by leveraging capacity planning and optimization audits in addition to routine break-fix work and end-user assistance. Designed, implemented, and supported Information Protection solutions, tools, and support policies. Participated in tactical project development and delivery. Authored site documentation and lead off-shoring training sessions. Resolved product failings with customer support. Primarily employed Legato Netbackup while enabling EDM installations for legacy support. Configured hot and cold Oracle and SQL clustered/RAC backups Navisphere CLI clone and BCV Replication Manager proxy backups along with regular filesystem backups Exchange and Celerra NDMP level 4 NAS backups. Utilized first write to disk with CDL cloning to LTO3 ADIC Scalar i2000 along with direct to LTO1 on P7000 channeled through FC480 FC-SCSI bridges. Highlights included taking sole responsibility for integrating a high-profile, unsupported, and broken datazone into IT which involved reengineering hardware, systems, applications, and procedures with limited assets or resources producing a reliable environment that transitioned to offshore management.

Confidential

Systems Administrator/Manages Services Technical Account Manager

Responsible for the technical account management of multiple managed service clients including the installation of 2 Legato backup infrastructures, Active Directory and Exchange migrations for specific clients. Provided Client support through Level 1, 2, and 3 ticket processing, troubleshooting, and resolution. Networking troubleshooting and administration, personal, individualized client interaction, and an active client-specific IT infrastructure development and upgrade, backup and recovery management including infrastructure configuration of Legato version 7.2.1 and testing and configuration of versions 7.3.1 7.3.2 . All work was done under strict ITIL framework guidelines.

Confidential

Data Center Remediation/Consolidation Team

Responsible for WINTEL server remediation in preparation for the Pfizer La Jolla data center consolidation and move. Provided 24/7 support and maintenance for all legacy servers. Prepared all newer and more stable systems for the move, including decommissions. After the move was responsible for retro-qualification encompassing hardware, networking, and production acceptance maintenance, and re-commissioning servers to full production status.

Confidential

Technical Account Manager/Systems Analyst

Responsible for the technical account management of multiple managed service clients including the installation and administration of Court Square data center co-location Blade Center migration. Provided Client support through Level I and II ticket processing, networking troubleshooting and administration, personal, individualized client interaction, and an active client-specific IT infrastructure development and upgrade, backup and recovery management.

Confidential

Systems Analyst

• Responsible for the INTEL Server builds for Pfizer Global Research and Development
• Installing, maintaining, and providing 24/7 INTEL Server support for Pfizer PGRD Global Servers in Groton and New London, CT, and also at Pfizer PGRD in Morris Plains and Parsippany, NJ.
• Actively building, decommissioning, retiring, and supporting Windows Advanced Server 2000, Windows Server 2003, Windows NT 4.0, Citrix, VMWare ESX and GSX servers, and IBM Blade Servers with in depth Peregrine Service Center Help Desk and Altiris ticket work.

Confidential

IS Department/PC Technician

Responsible for installing and upgrading all company workstations, maintaining and providing user support for MAC OS workstations to NT-based PCs. Worked as help desk and IS support technician with responsibilities encompassing all aspects of IS needs.

Technical Expertise

• 11 Years Intel Server O/S Build, Configuration, Administration
• 7 Years VMWare ESX/GSX Server Build, Configuration and Administration
• 11 Years Legato/Networker Backup Infrastructure Configuration/Administration UNIX/Windows/Linux
• 7 Years Symantec NetBackup Configuration/Administration
• 5 Years Commvault Backup Infrastructure Configuration/Administration
• 6 Years IBM Blade Build, Configuration, and Administration