SUMMARY

• Highly effective Senior Network & Voice Engineer delivers comprehensive global voice and data network/systems planning, design, execution, and support.
• Demonstrated track record in blueprinting/implementing Cisco IP telephony solutions and providing proposed solution or as - built networks documentation.
• Experience deploying Cisco CallManager v4.1.3 - v8.6, Unity v4.0.5 with unified messaging, UCXN v8.6.2, voice routers (FXS, FXO, PRI), and POE switches.
• Lead configurations spanning enterprise-wide QOS with LLQ for Voice, Video, and Fax over IP
• Cisco wireless access points to support Wi-Fi VoIP (7920) phones; and EIGRP, BGP, OSPF, and RIP routing protocols and mutual route redistribution between different routing protocols.

TECHNICAL SKILLS

• Cisco Wireless
• Routing Protocols
• EIGRP
• OSPF BGP
• Cisco IP Telephony
• Network General Sniffer
• WireShark
• Network Issue
• Troubleshooting
• Diagnosing
• Cisco Routing
• Switching

PROFESSIONAL EXPERIENCE

Senior Network / Voice Engineer

Confidential

Responsibilities:

• Facilitated thousands of end users by spearheading multiple global wireless, LAN, and voice projects; provided comprehensive guidance, support, and one-on-one training for project-assigned network engineers.
• Implemented a wireless solution to serve 3,500 users in one office. Executed Cisco Unified Communication solutions for thousands of end users.
• IP Telephony: Built disaster recovery office space with 150 Cisco IP phones; imported thousands of Cisco phones, utilizing Cisco BAT utility; architected new LAN to support IP telephony.
• Configurations: Cisco switches with QOS, port channels, trunk ports, spanning tree, root bridges; Cisco core switches with layer 3 VLANs, HSRP; 3945 voice gateways in multiple locations for SRST, H.323 dial-peers, and SCCP for DSP farms; Cisco VG224 Analog voice gateways.
• Administered Cisco Unified Call Manager v5 & v8.6 clusters.
• Identified root causes by troubleshooting and diagnosing network problems. Opened Cisco TAC cases to troubleshoot issues.
• Implementations: global Wi-Fi networks with Cisco 4404, 5508 WLCs; Cisco WCS Wi-Fi management server.
• Performed Wi-Fi Site surveys and designed Wi-Fi Access Point layout.
• Conducted engineering work on Call Manager v8.6, and Unity UCXN v8.6.2.
• Provided voice gateway engineering on toll-bypass for India call center.

Senior Network Architect / IP Telephony Engineer

Confidential

Responsibilities:

• Designed and implemented a voice toll-bypass, utilizing H.323 to remote offices, using Cisco 3745/25 routers.
• Configured all dial-peers for toll-bypass.
• Configured QOS for LLQ on WAN routers.
• CallManager: Implemented Cisco CallManager cluster and Cisco Unity Unified Messaging; extended Active Directory Schema to support Unified Messaging; built new Unified Communications CallManager v6.1 cluster; performed all CallManager administration of phones, and gateways; built Cisco CallManager 4.1.3 and applied monthly software patches.
• Configured all route patterns, partitions, Calling Search Spaces, IP Phone services; built Windows Web servers to support IP services.
• Managed and configured voice gateways utilizing QSIG protocol to Nortel phone switch.
• Designed and implemented US Datacenter LAN/WAN infrastructure, including Cisco 6513s, CGESM, 7206vxr, 2801vpn, ASA5540, ACNS, and WAAS.
• Managed Cisco Catalyst 6513 switch infrastructure.
• Implemented network monitoring systems such as MRTG, WhatsUp Gold, and StatSeeker.
• Imported all phones via BAT and Excel worksheet by laser scanning MAC address from phones.
• Configured all Cisco IP phones 7971, 7961, 7905, 7920, IP Communicator; configured voice gateway with Cisco MGCP.
• Created voice VLANs on switches and all DHCP scopes for voice VLANs on MSFCs.
• Enabled QOS on LAN switches.
• Created all Partitions and Route Partitions.
• Created all Calling Search Spaces.
• Configured Wireless Wi-Fi Cisco 1232 WLAN with multiple SSID to support Cisco wireless phones.
• Configured all 6500 switch ports to support IP Phones.
• Upgraded IOS on voice gateways, switches, wan routers; troubleshoot voice gateways with debug.
• Integrated CallManager with Nortel Option 81 & 61.
• Unity: Built Cisco Unity 4.0.5 and integrated with CallManager v4.1.3; upgraded TSP for Unity to work with CallManager; configured Unity with Unified Messaging on Microsoft Exchange; configured voice mail ports in CallManager for Unity; configured Active Directory for Unity with Unified messaging.
• MPLS: Designed MPLS network with Verizon Business for redundant POP, PE router, and CE router; migrated from multipoint VPN to new Verizon MPLS PIP Network remotely in European offices; configured BGP for Verizon Business MPLS network and managed all MPLS CE routers; configured BGP for redundant 100 MB Time Warner Internet in US Data center with full BGP routing table.

IP Telephony Architect / Pre-Sales Design Engineer

Confidential

Responsibilities:

• Interfaced with customers, serving both consultative and “trusted advisor” roles; effectively analyzed and defined client needs.
• Proposed designs for Cisco IP Telephony, including wireless, LAN/WAN, and security solutions.
• Prepared Bill of Materials for Cisco designs, utilizing Cisco’s configurator, in conjunction with Visio diagrams for proposed designs.
• Created Statement of Work for customers and subsequently met with clients to review documentation.
• Played an integral role in large switching and voice projects.

Senior Cisco Engineer / IP Telephony Engineer

Confidential

Responsibilities:

• Actively involved in projects for Verizon Wireless, City University of NY, Hunter College, Brewster School District, Horace Mann School, Lufthansa Airlines, Mercedes-Benz, Mizuho Bank, Stanfield Capital, ADP, and Optimum Media Direction.
• Partnered with project management to coordinate project timelines.
• Designed and implemented Cisco AVVID IP telephony solutions as well as large Cisco switched infrastructures.
• Generated design proposal for IPT solutions by conducting on-site surveys.
• Promptly responded to customer requests by writing proposals. Created Visio diagrams to incorporate into proposals; finalized customer documentation.
• Configured IP Telephony solutions for deployment in field.
• Implemented and integrated Cisco Catalyst 6513 w/MSFC2, 6509, 4006-s2/s3 with IPT solutions.
• Configurations: Cisco CallManager and Voice gateways such as PRI, T1 CAS, FXO, FXS, DID, 6608, 6624, VG200, 2600 & NM-2V; voice routers for VOIP toll-bypass; PIX firewalls at client sites; Cisco VPN gateways 3002 and 3005; PIX VPN gateway on 515E with VPN Accelerator Card (VAC).

Senior Cisco Network Engineering Consultant

Confidential

Responsibilities:

• Successfully completed assignments for key clients, including St. Johns University, American Express, 1-800-Flowers.com, Symbol Technologies Inc, Reuters, Donaldson, Lufkin, and Jenrette, Inc., Wasserstein Perella & Co., Thompson Financial Media, Louis Vuitton, Euro Brokers, Kirshenbaum Bond and Partners, FAA, Rudin Management, and Audrey Cohen College.
• Implemented a large Cisco Wireless network at St. Johns.
• Wrote scripts to reconfigure Wireless Access Points for power and channel settings.
• Troubleshot channel overlap and RF power problems with new Wireless network.
• Analyzed existing customer network infrastructure. Architected/designed new Cisco network solutions in response to RFPs.
• Configured Cisco equipment at customer sites.
• Configured Cisco Pix firewall for in-house web hosting.
• Configured WAN Frame-relay network and disaster recovery Frame-relay network.
• Redesigned network core and frame relay network.
• Re-addressed IP and IPX network.
• Addressed zero CIR issues with frame relay network.
• Setup and Configured Cisco Selsius Call Manager v2.4 to establish H.323 Voice over IP sessions. Installed Cisco Selsius Analog dial gateways for Voice over IP conversations.
• Installed and configured Spectrum 24 wireless 802.11 network for use with wireless VoIP phones.
• Installed and configured Cisco Secure for NT for use with Access Server and routers.
• Configured routers and switches with TACACS+.
• Performed IOS upgrades on Cisco routers via TFTP server.
• Troubleshoot and Verified network issues with Network General Sniffer.
• Diagnosed network related problems with Novell servers and NT 3.51-4.0 workstations.
• Configured and integrated existing customer networks with new routing/switching environment.
• Installed Cisco Catalyst 6500, 6000, 4000, 3524, 2924 as well as Cisco 1600, 3600, 7200, Pix 520 Fail-over.
• Set up and configured Cisco Works 2000 LMS, and Cisco Secure.

TECHNICAL SKILLS

Network Operating Systems: Cisco IOS 9.1 - 15.1 MS Windows 7 XP 2000 NT v3.51-v4.0 Workstation & Server Novell NetWare v3.11-v4.01

Wide Area Networking Experience: network protocols TCP/IP, IPX, AppleTalk, DEC NET bridgeable/routable protocols networks frame types 802.3, 802.5, 802.2, Ethernet SNAP, Ethernet II out-of-box Cisco router/switch installation/configuration; ability to Telnet into and make configuration changes create access lists for Cisco routers familiar with Voice over IP/Voice over Frame utilizing Cisco voice-enabled routers create TCP/IP addressing scheme and subnet masks experience with media types 10 base 2, 10 base 5, 10 base T, and 10 base F, FDDI, 100 base-TX, 1000 base-X familiar with media distance limitations network topologies - Star or Bus install, configure, connect cables to Cisco routers and hubs fiber optic cable connections and patching using ST/SC type cables experienced with Encryptors, DSU, CSU, LDM, and SHM HDLC, RS232, V.35 cabling standards Concepts of DCE / DTE

Hardware: Cisco 7206vxr 3845 3825 2801 VPN remote access 2811 terminal server VG200 6608 - 8 port T1 6624 - 24 port FXS 2600 w/nm-2v FXS/FXO/DID Cisco ASA5540 w/VPN Pix 515E w/VPN 525 535 &520 Cisco routers/switches (Catalyst 6513 w/ SUP720 MSFC3, 6509, 5500, 1900, 2924 & 3524) AS5200 2650 1601 3640 3620 7513 7000 7010 4000 4500 3000 AGS+ Cisco VPN (3002, 3005, 3030) Cisco NetRanger Hubs utilizing Ethernet Adtran CSU/DSUs Adtran Atlas 800 Channel bank Q.SIG PRI interface with Nortel Option 81/61 PBX

Software: Cisco CallManager v2.4 3.1-4.1.3 5.1 6.1.1 Cisco Unity Unified Messaging v4.0.5 Cisco Secure TACACS server ISS Real Secure NAI/Network General Sniffer MRTG What's Up Gold Cisco Works 2000 LMS ability to install/ troubleshoot software for PCs DOS 3.1 through DOS 6.22 MS Windows V3.0-V3.1 Windows 95 98 Windows NT v3.51-v4.0 Windows 2000