SUMMARY

• Sr. Network Engineer with a Degree in Telecommunications Management and over 7 years of practical experience in Network Support and Project management in a Windows based Global Network Environment using State Of the Art LAN and WAN Technologies.
• Focused on supporting and creating the right partnership with the business to achieve best outcome for the organization.
• Core competencies include business collaboration, communication and the ability to leverage human capital along with expert level of Cisco certification in routing and switching.
• I have lead and participated Global projects including hardware/ Software LCM, New Acquisitions, Company separations and several cost savings initiatives.
• I am a Team Player with specialized training and dedication to successfully adapt in the ever - changing field of IT along with leadership skills, conflict resolution skills, time management, project management, budget control, HR / Policy awareness, and Culture and sensitivity awareness. I have passion for management and I like to work with people.
• Seeking a Network Manager / Project Manager / Network Engineer role to continue establish myself in an environment tasked with developing/delivering continuous process improvements supported by executable work plans.

TECHNICAL SKILLS:

• Experience in Network Operations, Implementations and design using Cisco Routers( 1911,2921,3925,3945,7200 and ASR1001), Switches( 2960,3560,4500,Nexus 7K,5K,2K), Load Balancers ( F5) and WAN Accelerators( Riverbed, Blue Coat).
• Routing: RIP v2, EIGRP, OSPF, PFR, IPSLA, BGP, Multicast, BSR, MPLS (VRF/VRF Lite). WAN technology: T1, E1, DS3 / Metro Ethernet and Frame Relay.
• Switching: TCP/IP, VTP, VLAN’s, HSRP, VRRP, STP, RSTP, PVST vPC, FeX, LACP/PAgP.
• Wireless: Configuration, Installation and troubleshooting WAPs and WMs (Extreme).
• Site-to-site VPN, remote access VPN with CA and Pre-Shared Key. DMVPN ( Dual Hub with Spokes using Phase-3)
• Network tools and applications: Solar Winds, syslog, SNMP, NTP, Net flow, IPAM, and BMC Remedy, Wireshark, MS-Visio, ITSM/Service Now.
• Configure and troubleshooting Network switches /routers to support wireless and VoIP (Avaya) infrastructure.
• F5 Load Balancers, Riverbed Steelhead & Bluecoat WAN Accelerators: Configuration and maintenance.
• Network Security tools: SSH, Telnet, NAT/PAT, AAA, ACLs, and Cisco ASA FWs.
• Audio/Video Teleconference support using Tandberg and Cisco Telepresence Management suite.

PROFESSIONAL EXPERIENCE

Confidential

Network Engineer-L3 / Project Mgmt

Responsibilities:

• Working on a WAN transformation project for over 400 sites to convert them from regional service providers using different WAN technologies including frame-relay, P2P T1s etc. to United’s standard AT&T MPLS environment.
• Working as Liaison between network operations, Engineering and the AT&T to ensure a smooth and seamless site conversion.
• Review and point out any flaws or issues in the design or the configurations provided by the Engineering team to avoid any prolonged outage during the scheduled outage window for the site.
• Act as an escalation point for operations team for any issues related to the project or issues on the network in general to troubleshoot.

Confidential

Network Engineer

Responsibilities:

• In a 15-person team overall, within a four-person was responsible for leading various Network projects, primarily for European-regional initiatives; develop and present to senior management for adoption plan/build/run designs/solutions provided from Designer/s.
• Managed and Lead Quarterly / Annual Projects including but not limited to Life Cycle Management. Responsibilities include creating clear and attainable project objectives, building the project requirements.
• Configured and maintained Dual hub DMVPN at Data Centers (Germany, USA and Singapore) for redundant connections for sites using internet circuits (IPsec tunnels). Configured over 100 DMVPN spokes using phase 3 with EIGRP routing and Crypto key-ring encryption.
• Coordinate and Implement new circuits as well as circuit up gradations for the Domestic and international local and remote site’s with service providers such as AT&T, Verizon, TATA,NTT, China Telecomm, Sprint, Level 3.
• Performed weekly on-call responsibilities as a point of escalation for Operations team to assist in resolving complex network related issues.
• Dealt with Vendors to provide Support for the local and remote T1, DS3 and Ethernet / Frame Relay MPLS circuits.
• Upgrade existing and install new circuits in coordination with ISPs.
• Lead and participated in IOS release management for Cisco routers and Blue Coat WAN accelerators.
• Deployed Riverbed steelhead appliances in Data Centers as well as pilot remote sites.

Confidential

Network Support Engineer

Responsibilities:

• Configured and provided assistance in troubleshooting several networking issues including OSPF, EIGRP, BGP routing issues.
• Actively participated in configuring, implementing and troubleshooting of Cisco Routers (1911, 2851, 2921, 3945, 7200 series), Switches (2900-3500 series) while monitoring Cisco routers (2900-ASR1001 series) and Cisco Switches (Cat 2900,3850,4500E,6504)
• Worked as point of escalation for operations team at Level 3 support on network related issues both during normal operations as well as during major project role outs.
• Configured and provided support for S2S IPsec tunnels as well as remote users.
• Configured and maintained F5 Load Balancers, Riverbed steelhead Web Accelerators.
• Configured, installed and troubleshot WAPs (wireless access points) and Wireless Managers.
• Installed, configured, maintained and troubleshot Network/PC hardware and software.
• Configured and troubleshot basic TCP / IP issues, VLAN, RIP, and OSPF.
• Process, monitor, and prioritize the Trouble Tickets.
• Performed network backups and restores.
• Provided basic support on network hardware.