Sr. Systems Engineer Resume
Houston, TX
PROFESSIONAL EXPERIENCE
- I am a technology and business visionary with 16+ years leading and defining corporate technology strategy and the architecture/implementation of high volume management systems.
- I will actively ensure accurate and on - time implementation of project deliverables, and act as or assist Manager/Principal with project planning including iteration of tasks involved in the delivery, identification of key resources, timelines, and milestones maximizing business continuity.
- Excellent Communication skills (written and verbal) with an adept ability to socialize and generate consensus for new ideas and overcome resistance and garner confidence at all levels of management within an organization. I bring a wealth of from-the-field expertise in planning, incubation, proof of concept, QA, pilot and deployment IT strategy sought after by domestic and multi-national organizations.
- Technology Architecture & Integration Global IT Project Delivery & Management
- System Center Production Implementation Application Virtualization Infrastructure Virtualization
- Team Building and Leadership Microsoft Operations Framework (MOF) Operating System Deployment
- Patch & Update Management Strategy Application Packaging & Deployment Disaster Recovery Planning & Execution
- ITIL v3 Framework & Six Sigma Green Belt Epic EMR/EHR Meaningful Use Implementation Microsoft Certified Architect (MCA)
TECHNICAL EXPERIENCE
OPERATING SYSTEMS: Windows Server 2012/R2,2008,2003,2000 Windows 8.x Windows 7, Windows XP, Windows Vista, Redhat Enterprise Linux, CentOS, Fedora Linux, Mandrake Linux, VAX/VMS
SYSTEMS CENTER & MANAGEMENT: SYTEM CENTER, VIRTUAL MACHINE & OPERATIONS MANAGER (SCOM2012). SCCM 2007 (Certified), SCCM 2012 R2, MDT 2010, MDT 2012, SMS 2003, MDOP 2011, UDDI, Service Manager, Orchestrator, Virtual Machine Manager, and Data Protection Manager
APPLICATION PACKAGING & SCRIPTING: Flexera formally InstallShield AdminStudio, Premier, APP-V Sequencing InstallAnywhere, WorkFlow Manager, Wise PackageStudio, Wise Script, WinInstall, AutoIt, WinBatch, Vbscript, Batch, Perl, PowerShell, NAL packaged/sequenced over 4000 applications, Flexera AppPortal 7.5.5.5/8.1 (2013), Flexera Workstation Manager
MESSAGING: Microsoft Exchange 2007-2010, Office Communication Server (OCS), Microsoft Lync Large scale designs for IM & Presence, Web Conference, Audio/Video Conferencing, LDAP, OWA, Clustering, ADC, LCS
Directory Services: Microsoft Active Directory, Novell eDirectory, AD/AM, MIIS, Dfs, Virtual Server, ADFS
Databases: Oracle 10g, Oracle 9i, Microsoft SQL Server 6.5, Microsoft SQL Server 7.0, Microsoft SQL Server 2000, Microsoft SQL Server 2005, Microsoft SQL 2008, Microsoft Access, MySQL, dBase III PostSQL
PROFESSIONAL EXPERIENCE
Sr. Systems Engineer
Confidential, Houston, TX
Responsibilities:
- Active Directory Enterprise Administrator/Architect of Quanta Forest and Trusted Domains
- Provisioning of Windows Global Catalog and Domain Controllers via IFM and Native Build
- Project lead Quanta Active Directory Functional Domain raise from 2003 to 2012
- Creation and activation of DHCP scopes, DNS zones and ADFS Replication Topology
- Creation and Implementation of AD Health Automation and Email Reports
- Storage allocation and LUN Management
- SharePoint 2013 DNS Wild Card Implementation and Access Rights Management
- Lead engineer for Office 365 phased domestic and international operating units
- Drafted Office 365 integration metrics, framework, implantation project plan and SOW
- Deployed MobileIron for enterprise mobile device management (MDM) in conjunction with connectors for SCCM
- MobileIron Administrator tasked with managing the corporate apps, inventory and tracking on employee phones
- Dployment of VMWare 5.5 HOST and template images for Domain Controller and Global Catalogue servers throughout 60 Operating Units world wide
- Created and deployed Windows 2008 R2/2012 server image templates for VMWare and Hyper-V
- Sole engineer responsible for System Center Operation Manager 2012 (SCOM) for Infrastructure End-Point and Application Monitoring
- Strategically deployed SCOM 2012 Gateway servers and PKI infrastructure for monitoring of DMZ and untrusted domains
- Personally implemented SCOM 2012 Cross Platform monitoring of Linux Enterprise servers and Oracle ASM disk blocks and Oracle Real Application Cluster (RAC) for capacity management and 24/7 availability without OEM
- Drafted custom SCOM 2012 SRSS reports and Dashboards for Management and Daily Reports
- Upgraded SCOM 2012 Infrastructure to SCOM 2012 R2 CU4
- Management and Provisioning of Distributed Systems via Microsoft System Center Microsoft Virtual machine manager and VMWare vSphere
- Provisioning and Deployment of Lync, Exchange and SharePoint Edge Servers
- Drafted Quanta Server and Workstation Patch\Update Management Framework via SCCM 2012
- Packaged and Deployed Quarterly Updates to Windows\Linux Update Groups
- Created Group Policy objects to manage Windows Desired State Configurations
- Scripted Systems Administration and Automation via Powershell, VBSCRIPT, WMI, WinRM
- Deployed System Center Configuration Manager (SCCM 2012) to all 61 Quanta Companies
- Created Automation Runbooks via Microsoft Orchestrator
- Architected Quanta Services SCOM Monitoring Framework
- Managed Citrix Server Farm Deployments, Authentication and Application Provisioning
- Architected Quanta DMZ SCOM Monitoring and SCCM\In-Tune Updates Framework
- Developed Quanta first ever Peering Mentoring and Cross Training Leadership Round Tables
- Provisioned, Managed and Deployed VMWare Host, VMotion Guest and Tools Upgrades
- 24 Hour 3rd Level Support
- Created documentation of inefficiencies in the enterprise from a holistic view.
- Responsible for independently analyzing infrastructure problems, research potential technical solutions, evaluate alternatives and present recommendations to the leadership team.
- Mentored fellow team members in areas of expertise.
- Created documentation frameworks detailing enterprise standard procedures and controls.
- Built and managed positive customer, partner, and peer relationships.
- Drafted and maintain updated system documentation and diagrams and create SOP as needed.
- Provided periodic metrics and KPI’s to management.
Sr. Systems Engineer
Confidential, TX
Responsibilities:
- Assigned to project as virtual applications deployment lead tasked with evaluating and converting 500 locally install clients to APP-V sequenced application packages distributed to Windows 2008 Remote Desktop Services (TS), and Citrix ZENAPP
- Deployed Flexera APP Portal 7.5.5.5 and Workstation Manager to production environment
- Upgraded Flexera APP Portal to version 8.1 (2013)
- Created SCCM 2012 SP1 APP-V XML deployment packages and group distributions in correlation to corporate standards for Deployment and Maintenance Windows
- Personally re-engineer over 300 MSI application packages to APP-V sequenced application packages for corporate and ship-board distributions
- Deployed application packages via SCCM 2012 SP1
- Created Group Policy objects to manage Windows 7 configurations
- Deployed Viewfinity Privilege Management system to the production environment.
- Developed Application Packaging Framework for MSI packages creaded for Windows 7 and 8
- Created custom SCCM 2012 task sequences for daisy chaining complex application deployments
- Solutions Architect providing enterprise deployment of Microsoft Office 2013 virtualized, Locally installed, Citrix XENAPP deployed and Office 360 one click deployements
- Platforms PFE responsible for delivering timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer.
- Manage escalations and sub-cases to ensure timely and high quality resolution of all issues.
- Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments.
- Design, develop, implement and support a profile management solution with AppSense in a VMware View Virtual Desktop Infrastructure.
- Worked collectively with the client Desktop Engineering Solutions and Virtual Desktop group and the VMware Solutions Architect to successfully implement VMware View with AppSense as the profile management tool.
- Reprogramming, configuring and modifying systems/applications using AppSense.
- Architect, design, install, and configure Environmental Manager and Application Manager.
- Extensive experience with AppSense in a Virtual Desktop Infrastructure
- Optimized the authentication process for PC endpoints and Citrix login process using Appsense
Sr. Systems Engineer
Confidential, NY
Responsibilities:
- Dedicated Premier Field Engineer (PFE) with extensive Microsoft Platforms/Infrastructure expertise supporting the Systems Center Configuration Manager (SCCM) 2007/2012, APP-V 4.6/(5.0 TAP program) and Microsoft VDI implementations.
- Solutions Architect providing enterprise clients technical leadership in the design, implementation, and configuration of AppSense solutions and related technologies.
- Solutions Architect SCCM 2012 deployment for 12 Microsoft VOL Enterprise customers with clients up to 120,000 users and in excess of 900 physical and VMWare and Hyper-V servers
- Solutions Architect SCOM 2012 deployment for 9 Microsoft VOL Enterprise customers with Hysterical server designs in support of 120,000+ workstation and end user devices
- Platforms PFE responsible for delivering timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer.
- Principle implementer for Dynamics CRM 2011 within large scale Microsoft VOL EA customers
- Manage escalations and sub-cases to ensure timely and high quality resolution of all issues.
- Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments.
- Execute formal post-mortem process on closure of critical issues.
- Initiate and participate in triage meetings to share knowledge with client engineers and to efficiently resolve customer problems.
- Developed PowerShell scripts for systems management, inventory, application installation and configuration management.
- Created architectural content focused on enabling the Enterprise Architect to help a customer assess existing architectural capability/maturity and drive the process of change required to realize the value of a given strategic scenario. Primary scenario is Cloud Computing.
- Develop and document reusable architecture methodologies, solve complex technical issues, establish patterns and practices, and set standards and guidance for Enterprise architecture.
- Validate architectural content with customers and key partners. Build network/process for feedback to validate and improve content continuously.
- Support the Enterprise Architect on-site with customers, as required, when adopting new materials. This will help prove the usability and quality of content as well as ramp the Enterprise Architect skills in new areas.
- Act as the team’s Enterprise Architecture expert and represent the team within both the internal Microsoft community and as an active participant in external communities.
- Liaise with Industry experts to integrate market specific considerations into the overall Enterprise Architecture Library
- Wrote technical articles for the Knowledge Base and white papers.
Confidential, San Francisco, CA as
REMOTE IBM Consulting
Responsibilities:
- Preparation of project SOW’s, budgets, project plans and ITIL and Six-Sigma compliant implementation documentation
- Migrated SMS 2003 environment to SCCM 2007 SP2 R2 on Windows Server 2008
- Deployed SCCM 2007 as Side-by-Side mixed mode implementation, later converting the sites to Native mode
- Created SOE Windows 7 and XP hardware agnostic workstation image (.wim files) from scratch (XP .wim) applicable all enterprise Dell, Toshiba and HP Desktop, Laptop and Tablet machines
- Built and Deployed Microsoft SQL 2005, Wise Package Studio Enterprise servers for Conflict Management databases
- Microsoft Group policy (GPO) and security administration and for desktop and server Active Directory clients
- Re-engineered 200+ Winbatch application installation and maintenance scripts to vbscript and Windows installer format.
- Patch Management Architect responsible for managing the deployment of Microsoft Windows critical updates in conjunction with Microsoft Patch Tuesday for regular release and zero day exploits to 10,000 workstation and server systems
- Sequenced and Deployed APP-V Microsoft Office 2010 Professional Plus to 10,000+ user desktops
- Developed PowerShell scripts for systems management, inventory, application installation and configuration management
- Built and Deployed Office 2010 GOLD deployment package for fat client installation
- Migrated McAfee Servers & 10,000 Desktop clients to Microsoft SCCM integrated Forefront Endpoint Protection
- Upgraded IP structures from class C flat level 2 networks to multi-sub netted class A private routed network; used multiple Cisco-supported virtual LANS, trunks, and level 3 switches/routers.
- Engineered and implemented numerous systems and network components:
- Symantec Backup Exec for backup and disaster recovery
- Built and Deployed Microsoft KMS server for Server 2008, Windows 7 and Office 2010 license management
- Developed and presented comprehensive analysis and documentation of the customer’s current state of MOM operations and recommendations for SCOM migration path
- Deployed side-by-side implementation of SCOM Tiered hierarchical Database and Historical Data Servers
- Deployed SCOM agent to 10,000 plus workstations and clients
- Created and Managed Active Directory Group Policy’s for Enterprise System management of Windows 7
- Packaged and Deployed 300+ complex in-house developed and shrink wrapped COTS application packages for deployment to Windows XP/7 and Citrix Presentation environments
- Sequenced and Distributed 50+ Appv (SoftGrid) application packages for Windows 7
- Built MS Office Communications servers to support H323 Voip and SIP infrastructure
- Created minor to complex vbscripts for application distribution and integration as well as systems management
- Created and implemented SCCM Patch management infrastructure for workstation and critical server deployments with mission critical maintenance windows
- Created complex OSD task sequences for deploying workstation and server OS images and unattended.xml installations of Windows 7 and Server 2008
- Deployed Symantec Endpoint Protection (SEP11) and CSA servers and clients to the entire enterprise
- Wrote validation scripts for certifying FDA validated systems for Pharma
- Deployed Microsoft App-V servers in tandem with SCCM for SCCM deployment of App-V sequenced applications
- Migrated 90% of Applications from install packages to APP-V sequenced virtual applications
- Migrated MDT 2007 servers to MDT2010 SP1 and updated customsetting.ini files with latest variables
- Worked in tandem with off-shore support personnel providing leadership and direction
- Implemented Microsoft Hyper-V virtual server farm
- Converted 60% of 800 Physical machine server farm to Hyper-V Guest server systems via P2V methodology
Managing Consultant/Deployment Engineer
Confidential, NY
Responsibilities:
- Managing Consultant responsible for down level engineers assigned to client site across eight simultaneous client facing engagements
- Completed gap-analysis, prepared SOW’s, engaged liaison to client management, preparation of project plans and documentation of SLA’s and project staffing 10,000+ User client system integration & support
- Responsible for systems monitoring via What’s Up GOLD
- Developed PowerShell scripts to interface .NET procedures to define configuration settings for in-house developed .NET applications
- Developed custom systems management tools that use the WinBatch (WIL) to install and configure Windows OS and Applications
- Microsoft Operations Manager (MOM) administrator and deployment/implementation engineer
- Created GPO’s for systems management
- Developed proprietary branded SOE images for Windows XP & Vista
- Deployed branded SOE images for Windows XP & Vista via SCCM OS deployment, RIS & Altris
- Developed SCCM task sequences for OS, application and Softgrid integrated sequences via SCCM R2
- Deployed, m Martin Winfee Sr. Systems Engineer 400 LR.docx igrated & upgraded Microsoft SQL Server 2000/2005
- Implemented 1E Night Watchman to Host server VMWare environment
- Provided system administration and network management for this 22,000-user network
- Ensure reliability and stability among all systems and components.
- Determine, engineer, and implement all network enhancements.
- Supervise five telecommunications and desktop support technicians.
- Negotiate terms and hire outside vendors. Source and purchase all computer equipment.
- Write network documentation, diagrams, and procedural white papers.
- Designed and architected a 22,500 user MS Exchange implementation.
- Supervisory position over 4 other Systems Engineers and 22 desktop personnel.
- Designed and implemented Microsoft SMS 2.0 with SQL 7.0.
- Responsible for overall system reliability and stability; Maintenance of all corporate data center servers
- Monitored disaster recovery systems, maintained and administered Exchange servers after the implementation was completed and established and implemented disaster recovery policiest of that size.