TOP SECRET/SCI

Confidential

Information Assurance Systems Analyst

• Subject matter expert working on various Department of Defense DoD projects, assisting engineers with cyber security implementation of Defense-in-Depth DiD within systems and networks
• Perform Certification and Accreditation C A documentation reviews to ensure compliance with DoD, National Institute of Standards and Technology NIST and FISMA, with Information Assurance requirements for Navy and Army risk assessments
• Performed Vulnerability Analysis on systems and networks using vulnerability scanning tools, such as Retina, SCAP, NMAP, Gold Disk, Nessus, Wireshark, and Security Compliance Checker SCC
• Administrated compliancy with Department of Defense DoD mandated cyber security baselines for systems, software, and applications within Department Information Systems Agency DISA issued Security Technical Implementation Guides STIGs in Production, Research and Development R D environments.
• Develop and Provide technical support for the review of DIACAP documentation, C A artifacts, vulnerability assessment reports, assisting sites with mitigation strategies, ensuring that Best Business Practices BBP are followed and DoD Information Assurance standards are compliant
• Collaborated closely with system sponsors to identify Designated Approval Authority DAA requirements in order to achieve an Authority to Operate ATO or Interim Authority to Operate IATO , Using C A documentation artifacts for proper Risk Assessment
• Providing independent validation and verification IV V within the DoD Policy for the installation and configuration of various systems, software, and appliances within multiple network architectures
• DoD 8570.01 M, IAM III Certification Compliant

Confidential

• Perform onsite Security Testing and Evaluation ST E assessments and Certification Testing and Evaluation CT E for the Department of Defense and various Military Installations.
• Expertise in DIACAP and C A implementation and testing of the following C A documents, Security Implementation Plan, DIACAP implementation plan, Plan of actions and Milestones, and the Scorecard
• Expert Knowledge of Department of Defense Information Assurance scan tools and security configurations, such as Retina, Gold Disk, Nessus, Nmap, wireshark, App detective, flying squirrel, snort, SCAP, Security Technical Implementation Guidelines STIGs , and DODI 8500.2.
• Subject Matter Expert in Mitigating technical vulnerabilities to an acceptable level by DoD Information Assurance Cyber Security Standards
• Administer: MS Windows 7/Vista/XP/2000/2003/2008, Active Directory, DNS, GPO'S, Virtual workstation and servers
• Recommend various solutions of vulnerabilities found with System and Network Administrators on different military and nonmilitary sites to strengthen the security posture without degrading the security of the network.
• Effective communication and interpretation of vulnerabilities to a wide audience: Excellent Customer Service Skills
• Excellent team player, work well at meeting deadlines and working under pressure.

Confidential

• System Administrator/Technical Support Manager Responsible for all day to day operations for the company's LAN/ Wan Infrastructure, Technical Support Desk, Server Farming, for Forklift Company with a Gross of 120 Million USD a yearly.

• System Engineering of a 15 Server Farm, providing 24/7 support.
• Backups Using Veritas, Disk to Disk, Tape Backups and Data Restoration.
• Windows 2003 running in a native domain, Hardware, Software, Administration, Troubleshooting support.
• Helped facilitate site design with setting up the Dougherty Equipment Domain with Domain Controllers, FSMO roles, Global Catalog Servers.
• Replication between wan sites, implementing and enforcing group policies, setting up users, OU's, Data Shares, NTFS permissions, Data Security.
• DNS Implementation and Administration of Active Integrated Zones, forward look up zones, reverse look up zones, host, PTR, SOA, SVC, MX, ALIAS, records.
• Antivirus Server configuration and maintenance using Norton client security 2.0 server supporting 300 clients.
• Full Administration of WSUS 3.0, making sure all machines tested and patched in accordance to the Windows Security Guide.
• Server Virtualization using VM ware Server and Workstation.
• Help Desk Manager Supporting 500 users.
• Full 24/7 Support for 15 Branch Locations in the Southeast, from Virginia to Georgia.
• Administering, Configuration, Troubleshooting, of Wireless Access Points, Wireless data cards, 200 Laptops, 300 Desktops, Printers, Print servers, Scanners, Switches, Hardware, Software, VOIP Phones.
• Liaison for warranty support for Dell, Gateway, HP, Barracuda, Alltel, Sprint, Nuvox, Shoretel.
• Received Quarterly Bonus for 3 years straight for providing 95 Efficiency, with help desk SLA agreements in place.
• Budgeting and Purchasing of company hardware, software, to include Printers, Laptops, Desktops, Servers, Cell Phones.

Confidential

• Site Lead and System Administrator responsible for infrastructure and Wide Area Network operations along with managing technical support services, supporting a multibillion dollar, Health Care Corporation. Responsibilities include:
• Plan and implement projects, such as wiring closet installation and maintenance, departmental moves, moving user data. Performing System Engineering on 18 Windows 2000 and NT4.0 Servers. To include implementation, Maintenance, Administration, Tape Backups and Data Restoration.
• Converted the Network Infrastructure at the Site from Token Ring Topology, to a faster and more stable Ethernet Network using cat5 cabling, and PCI Ethernet adapters.
• Plan and coordinate the purchase, installation, configuration and Network services of personal computer hardware and software.
• Execute all work based upon procedure outlined in the process control manual, Company Procedures to achieve 90 on all site audits. Perform and participate in PCM audits every 6 months. Scored 96 on first site audit .
• Achieve operational service level commitments for problem and service request management, at an individual and team level, For PC/LAN and Telecom sites supported.
• Ensure end users have access to LAN and WAN resources to affect an increase in productivity.
• Track and complete all tasks within the specified timelines and communicate status and progress of the project to the Carolina Area Manager.
• Supporting over 200 users to deliver exceptional customer service and achieve customer satisfaction. By prioritizing work based upon working business and user needs.
• On call 24/7 NOC support.

Confidential

• Helpdesk support for over 25,000 users, including users from 15 other countries.
• Responsible for Hardware, Software configurations for local and network use for Workstations and peripherals to include Laptop/ Notebook computers, wireless LAN's, Printers, Hubs, Plotters and PCMCIA devices.
• System Administrator and team member responsible for, the management of the technical support desk for the United States 3rd Army Headquarters enterprise network, during Operation Enduring Freedom and Operation Iraqi Freedom. Duties include:
• Creating and maintaining User Accounts and Exchange Enterprise account management.
• System engineering of 40 plus server farm including file and print servers, Active Directory, GPO'S DNS, WINS, Web servers.
• Troubleshooting and maintenance techniques. Provided elite customer service and distinctive professionalism.
• Microsoft Exchange 5.5 enterprise maintenance, monitoring and administration for 3 exchange servers and two bridgehead servers.
• Ensuring proper maintenance and stability for all computer war fighting systems, for the commanding General and his staff critical for Operation Iraqi Freedom.
• Ensured NTFS file security policies were enforced and monitored for the secure network in accordance with US Army standards.
• Received an award from the commanding General, for providing excellent customer service and selfless service at the helpdesk. Customers were satisfied with quick solutions of trouble ticket calls during Operation Iraqi Freedom.

Confidential

• Responsible for accountability, education, training, supervision and daily operations of 2 junior system administrators.
• Managed an extensive local area network for efficient operation, including maintenance and configuration of computers, and setting up hardware, software, for a Secured IP Routed SIPR network in both Northern Africa and the Middle East.
• Responsible for the installation and maintenance of over 1 million dollars in Computer equipment. In a department of 150 employees, performing highway and air transportation projects. Making sure computers and peripherals are installed correctly and properly maintained.
• Spearheaded the Installation, operation, and maintenance for 100 office computers, working in a Windows NT/ Windows 2000 environment.
• Created local area network by configuring computers, fabricating cat 5 wire, Splicing and connecting coaxial cable for TV's and Satellites.
• Increased Local Area Network terminals by 50 in the office area and established policies for mobile computers through Local security polices and registry settings.
• Configured and Set up Active directory and DNS, using group policy, OU'S.
• Configured multiple DHCP Servers enabling the usage of local IP addresses to users in a mix mode network.
• Assisted in the configuration of multiple NT 4.0 Servers and Windows 2000 Servers.
• Responsible for setting up and maintaining Mobile Teams in remote locations, such as Laptop equipment and peripherals to include Laptop/ Notebook computers, wireless LAN's, Printers, Switches, and PCMCIA devices.