Network Administrator Resume Profile

Summary

Dependable and diligent IT professional with experience in installing, configuring, and troubleshooting networks and network devices as well as training peers and end users. Seeking a position in which my strong work ethic, excellent communication, interpersonal skills and IT experience will add value to operations and customer service.

Experience

Confidential

Network Administrator

Provide network support for approximately 200 users
Manage network consisting of Windows workstations, Cisco ASA 5510 security appliances with AIP-SSM IPS modules, and Cisco Catalyst switches including 3750s and 2960s
Configure and troubleshoot network protocols including LLDP, STP, 802.1q, and port security
Configure and troubleshoot Cisco ASA 5510 series appliances that provide firewall, IPS, and remote access client VPN services
Troubleshoot ShoreTel VoIP 230g series phones using ShoreTel Director UC Manager
Monitor and implement changes to network infrastructure devices using Solarwinds Network Performance Monitor NPM and Network Configuration Manager NCM
Instrumental in company's datacenter move to new building a week after being hired by reconfiguring the core routers to accommodate physical and virtual servers and by working with ISP to setup a VPLS circuit between the old and new building
Building additional, stand-alone federally compliant network using DISA STIG

Confidential

Associate Consultant / Network Administrator

Provided Tier network support for over 1500 users
Managed Campus Enterprise network consisting of over 100 switches of varying platforms including Catalyst 2950s, 3550s, 3560s, 3750s, 4000s, 4500s, 4900s, and 6500s
Configured and troubleshot routing and switching network protocols including EIGRP, STP, 802.1q, VSS, and port security
Configured and troubleshot ASA 5500 series appliances including 5505s, 5520s, and 5540s to provide Site-to-Site and Client VPN connections using IPSEC and SSL
Installed, configured, and troubleshot Cisco VoIP 7900 series phones using Cisco Unified Communications Manager CallManager
Monitored and implemented changes to network infrastructure devices using CiscoWorks network management system
Configured and troubleshot redundant Cisco ACS servers in order to limit and control authentication and authorization while also enabling auditing on all network devices

Confidential

Associate Consultant / Network Helpdesk Technician

Provided Tier 1 network helpdesk support for over 1500 users
Managed users and computers in Active Directory through a web based console
Troubleshot issues with domain migration including IP addressing, DNS, internet proxies
Assisted in administration of the Outlook e-mail system

Confidential

Information Resource Consultant 1

Managed the networking infrastructure for the agency and its five satellite offices
Assisted in administration of the agency email system
Installed, troubleshot, and repaired approximately 800 DELL desktops and laptops
Trained agency users in Microsoft Office and GroupWise
Evaluated and approved all technology requests
Helpdesk technician
Junior networking engineer

Confidential

Project Team Lead

Responsible for the upgrading and refurbishing of 650 Dell Power Edge and Power Vault servers
Supervised a team of techs to ensure quality control and project completion
Provided advanced diagnostics and repair on server hardware
Repaired Dell servers to improve speed, reliability, and efficiency of operation
Configured servers to meet client's specifications

IBM Service Technician

Installed IBM Point of Sale registers
Configured registers to enable connectivity to servers
Re-racked server and performed cable maintenance

Confidential

Help Desk Technician, Level I Support

Monitored over 1100 sites to ensure 99 uptime 100 of the time for company's largest client
Administered over the phone customer support for proprietary firewall hardware and software
Provided technical assistance to staff, assisting with network access, printing, and application software operation
Performed maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions

Confidential

Meteorologist

Prepared and issued weather forecasts for four United States European command bases.
Monitored and issued weather warnings, watches, and advisories protecting resources valued at nearly 30 billion.
Produced and developed local and geographical area hazards, work and meteorological prognosis charts for use by forecasters in the field.
Ensured all products were consistent throughout and initiated meteorological discussions with peers to correct inconsistencies.
Education and training manager for 15 coworkers.
Accomplished superior rating on Military Annual Enlisted Performance Reports exceeding Air Force standards.

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