SUMMARY

• 7+ years of experience in Citrix/ virtualization/windows administration.
• Expertise in Windows 2000/2003/2008 R2/2012 server administration and Active Directory administration.
• Experienced with hands on Tech Lead (Citrix/VMware) and supporting a large Financial Company’s VMware ESX 4.0, Citrix XenApp 5.0/6.5 farms.
• XenDesktop 5.0 and 7.6 experiences.
• Migrating the Citrix Metaframe Presentation Servers from 4.0 to XenApp 4.5 & XenApp 5.0 to XenApp 6.5.
• Enabling Web Access and Securing the Published Applications and Content.
• Good knowledge of customizing Citrix web Interface/Storefront.
• Extensive experience with Citrix XenApp, Microsoft Server OS (2000, 2003, 2008R2, 2012), Citrix Provisioning Services 5.6, 6.0, 6.1.
• Implemented XenApp 6.5 and XenDesktop 5 and 7.6 using Citrix Provisioning Service 6.1 and 7.6.
• Experience in ESX Architecture, guest O/S installation, setting up of VM priorities, Cloning, Creating Templates and Snapshots.
• Performed system administration activities, security policies and monitored system performance both at software and hardware levels.
• Worked in the area of Virtualization with VMware vSphere 4.1 and 5.1e, ESXi 5.1, 5.0, 4.1, ESX 4.0 servers, vCenter server 2.5, 4.0, 5.0, 5.1.
• Extensive understanding of networking concepts
• Excellent understanding of networking fundamentals and network security.
• Knowledge to consolidation with NetScaler MPX/SDX platform.
• Used NetScaler MPX 8200 for optimizing the access gateway performance.
• Working knowledge of netscaler Acceleration capabilities, such as AppCache, AppCompress and TCP optimizations.
• Expertise in DHCP, WINS and DNS.
• Expertise with IP sub - netting, VLANs, Load Balancing, and High Availability (HA) architectures.
• Performance monitoring, Error logging, Diagnostics, Fine-tuning and Backup management.
• Configured TCP/ IP protocols like NIS, NFS, DNS, DHCP, LDAP, FTP, SFTP, SSH etc.
• Configured Citrix Terminal Server and Microsoft Hyper V.
• Experience in the V2V and P2V migration of Physical servers to VMware ESX hosts.
• Managed VMware ESX 3.x and 4.x with Virtual Center server 2.5 and vCenter 4.0 for managing multiple ESX servers.
• Experienced in ESX Architecture, guest OS installation, setting up of VM priorities, Cloning, Templates, and Snapshots.
• Experienced in resource management framework, creating resource pools, adding the VMs into resource pools.
• Knowledge of maintaining Business Continuity and performing Disaster Recovery (DR) using VMware Site Recovery Manager (SRM).

TECHNICAL SKILLS

Virtualization Technologies: VI3, VMware vSphere 4.1 and 5.1e 4.0/4.1/5.0, VMware ESX 2.5/3.0/3.5, VMware ESXi 3.5/4.0/4.1/5.0, VMware VCenter, vSphere 4.1 and 5.1e Client, VMware VDI,App-V5.

Operating Systems: Windows Server NT 4.0/ 2000/2003/2008 R2/2012, Windows XP/Vista/7, Apple Mac OS, VM Ware ESX/ESXI server.

Application Servers: DNS, DHCP, Windows Active Directory Services, P2V/V2V Converters, MS Office Apps.

Directory Services / Internet Designing: Deploying and Migration of Windows Based Active Directory. Installation and Administration of DHCP & DNS servers.

Infrastructure Hardware: HP Proliant BL460C (G6 and G7) Blade Server series, DL380, DL580 physical servers, Dell Power Edge Servers, Intel x86 processors

Network: TCP/IP, HTTP, DHCP, DNS, SMTP and SNMP. Net Scaler 10.x, Load balancing, firewall configuration.

PROFESSIONAL EXPERIENCE

Citrix Administrator

Confidential, Detroit, MI

Responsibilities:

• Responsible for administering and supporting more than 350 Citrix XenApp server environment on Windows Server 2008/2008R2/2012, which includes 5000+ user base and more than 500 plus applications.
• Also worked on XenDesktop 5.0 and 7.6 using Provisioning services virtualizing more than 40 Desktops and also implementing 50 more desktops.
• Monitoring, troubleshooting of VDI using Citrix Director 7.6.
• Installing and configuring Virtual Delivery Agent, Configuring Citrix Studio and Delivery Controller for Citrix XenDesktop 7.6.
• Installation and configuration of provisioning server environment.
• Extensive knowledge and experience with Load balancing and health monitoring
• Knowledge and experience with Citrix NetScaler Access Gateway configurations
• Knowledge and experience with Citrix NetScaler responder policy configuration
• Creation and deployment of new images on PVS environment.
• Load balancing and high availability configuration for PVS servers.
• Reverse imaging whenever there is an update on the VMware tools and PVS target device.
• Installation and configuration of Citrix NetScaler MPX 8200.
• Installation and configuration of Citrix access gateway.
• Used Edgesight for monitoring the citrix farms and troubleshooting the Citrix related issues.
• Responsible for Terminal server builds and Citrix XenApp server deployments in both Physical and virtual environments
• Supporting in-house application management in Citrix environment through Citrix Streaming.
• Implement Citrix Rollup Pack and Feature packs as per Citrix recommendation.
• Implementing Quarterly patches to the citrix servers and images suggested by Microsoft.
• Publishing Applications, Content and Desktops to users in Citrix Management Console
• Interacting with business users for gathering the requirements for on boarding the applications to Citrix Servers
• Experience with Application Streaming and publishing Streaming profiles for user access.
• Planned and executed the Citrix XenApp migration from 5 to 6.5.
• Profiled and deployed over 100 Business Applications and Technical Tools through Citrix to the end users.
• Hands on experience on Virtualization technology, VMware Workstation, ESX Server.
• Responsible for Administration of Active Directory and delegating control / permissions.
• Involved in Installation and upgrading the various applications on Citrix Servers and publishing the Application on Citrix XenApp Farm.
• Installing Hot Fixes (Rollup Packs and Feature packs) released by Citrix on Citrix XenApp Server.
• Monitored and Maintained the Citrix Web Interface/Storefront servers
• Configuration of Farms, Zones, DC’s, DS, TS License servers, Web Servers.
• Created VM Session for Test Environment for testing Application before deploying to Production.
• Used Virtual Infrastructure Client for managing VM Machines.
• Worked on Change Management, Incident Management and Request Management Tickets in Service-Now Tool.
• Resolved various issues such as Windows Policies, Application licensing through BOMGAR, Remote Assistance, Lync Sharing and WebEx Sharing. Coordinating with Vendors regarding production issues & solving problems.
• Interacting with business users for gathering the requirements for on boarding the applications to Citrix Servers.
• Worked on VMware workstation to test the packages and related tasks for package building.
• Provided 24/7 Production support for Citrix environment.
• Performing Changes in Citrix XenApp Environment.
• Managing, coordinating, planning and executing XenApp project.

Environment: Citrix XenApp 5.0/6.5, XenDesktop 5.0/7.6 Citrix Provisioning servers, Edgesight/Director, Web Interface/Storefront, VMware ESX 4.0/3.5, vSphere 4.1 and 5.1e 4.0, Windows Server 2008R2/2012/2003, Active Directory 2003, HP ProLiant Servers and Dell Hardware, NetScaler, Load balancing Service Now.

Citrix/Windows administrator

Confidential, Malvern, PA

Responsibilities:

• Designed the scope and implementation plan for XA6.5 environment based on the application usage and business requirements.
• Standardized the configuration specifications for Virtual machines used for Citrix servers.
• Standardized the applications, MS updates, APP-V updates, Edgesight client versions for the Citrix image.
• Involved in Automating XenApp installation using a proprietary automation tool.
• Installed and configured Edgesight server 5.4, clients and Reporting services.
• Involved in integration of Citrix application usage with Dataware housing product.
• Involved in consolidation, application migration and retirement of multiple farms into fewer farms.
• Implemented Citrix UPM 5.0 as a profile management solution.
• Installed and Customized Citrix WI 5.4
• Configured Windows group policy settings per requirements.
• Configured Citrix policies
• Deployed Windows/ Citrix servers
• Worked with Security teams in setting up Anti-Virus exclusions
• SME support for Citrix
• L3 support for Windows operations
• Authored Citrix IQ's and Work Instructions.
• Generate reports from Edgesight.

Environment: Citrix Xenapp 6.5, 5.0, Xendesktop 5.5, VMware ESX 4.1, and ESX 5.0 updates 2 and 3, Windows 2008 R2 Enterprise and Standard, 2003 SP2 Standard and EnterpriseDatastore: SQL2008 R2, Edgesight server 5.4, WebInterface 5.4, App-v 4.6.0, Citrix UPM 5.0.0, Netscalers

Citrix/Windows Administrator

Confidential

Responsibilities:

• Responsible for setting up and troubleshooting issues with AD Accounts and groups, Group Policies.
• Responsible for working on issues with desktops with various OS platforms in the domain.
• Responsible for creating shared folders with NTFS and shared permissions for Home and Network drives to users.
• Responsible for creating windows 2003/2008 Virtual machines and adding them to domain.
• As a part of AD administration performed troubleshooting of DNS issues, user accounts and security setups using group policies.
• Configured and administered protocol services such as TCP/IP, SNMP, NetBEUI, DLC protocol, DHCP, DNS/WINS Service, IP address, Subnet Masks and default Gateway addresses.
• I P routing using Static, Dynamic and DHCP relay. Assigning IP address using DHCP services. Use Windows NT Diagnostic tools such as Event Viewer, Registry Editor and memory dump.
• Citrix Presentation Server 4.0, XenApp 4.5/5.0 on Windows 2003 and 2008R2 Servers.
• Deployed 150 applications, both manually and also by using Installation manager, in different groups of servers, and publishing them on respective servers.
• Responsible for setting up desktops and installing OS and organization standard applications, and delivering to the users.
• Responsible for troubleshooting printing issues.
• Preparing documentation and knowledge base articles for the issues faced and resolution steps
• Provides connectivity to the core NU network for Business Partners Offshore
• Connectivity to the core NU network for NU UK IT Services IT Offshore Partners
• Daily Health check-up of Servers
• Provided the support on all the applications hosted on the servers

Environment: Citrix Presentation server 4, XenApp 4.5/5.0, VMware ESX 4.0/3.5, Altiris Server, Appsense, Windows Server 2008R2/2003, Active Directory 2003/2008R2, HP Proliant Servers.