SUMMARY:

• I have 20+ years of experience in design and operations of carrier grade telecom and large data enterprise networks.
• Expert level user of OSS Telecordia Granite Client, Works, equipment modeling, EWO, site builds, circuit design, network, transport/access design, optimization and migration projects including ATM, EVDO, CDMA, GSM, UMTS, ETTCS, LTE, Metro Ethernet, DWDM & SONET networks.
• Responsible for Transport & Access technologies including DWDM/Sonet and ROADM, Metro Ethernet, and Core/Edge PLMN, RF systems and gateways including: GSM, UMTS, Metro - Ethernet, IP, Microwave Terrestrial & Wireline networks involving Provisioning, Maintenance and Integration.

EMPLOYMENT:

Support Engineer

Confidential, TX

Responsibilities:

• Implement Suddenlink Solar winds Applications
• Discover new data devices such as Cisco IOS, ALU 7750 AND 7705, Wireless(Ruckus) etc within Solar winds Network Management systems.
• Update current devices within Solar winds Network Management Systems
• Part of a Groom Process Team to reduce Costs.
• Design DS3 ckts in Mecca, F&E. Option 2, BGW and Provisioning Controller systems.
• Order, Create and Track ASR’s from LEC’s.
• Groom T1’s from one DS3 to another DS3 for cost savings.

Confidential, Plano, Tx

NOC Engineer

Responsibilities:

• 24x7 NOC operations experience, network/telecom/IT experience.
• ITSM and Remedy ticket handling,
• Troubleshooting (to include some configuration mgmt.), provisioning, incident response, and event management.
• Completion of Alcatel’s Service Router 7750 SR Introduction
• 7750 SR Platform Service Implementation Course
• ALU Microwave Gear: MDR-8000, * 9500 MPR, TSM-8000 (Network Manager), ALU IP/MPLS Gear: 7705 SAR, 7210, ALU 7750, 5620 SAM
• Provide support for implementing Carrier/Metro Ethernet transport/backhaul networks with both point-to-point microwave and optical segments.
• Current/recent experience in support of WiMax networks
• Experience with RuggedCom WiMax equipment
• Experience with RuggedCom Ethernet switches
• Experience with RuggedCom NMS
• Experience with 5620 SAM platform or equivalent
• Experience with CISCO ACS platforms
• IP routing experience, including MPLS, OSPF and BGP protocols

Confidential, The Colony, Tx

Network Operations Engineer

Responsibilities:

• Participate in 24x7x365 shift coverage in Network Operations Center
• Knowledge of MRV OptiSwitch 906, MRV OptiSwitch 940 and MRV OptiSwitch 9124.
• Knowledge of Linux Scripting.
• The ability to provision MRV Ethernet Opt switch in a Ring configuration.
• In addition to adding Ethernet Ring Protection (ERP)
• Providing 4G, LTE at bandwidths 50G to 300G; to cellular carriers (Verizon Wireless,
• AT&T, Sprint and US Cellular) 1G to 300G wireless backhaul
• Provide SME support for development and validation of Instruction Training course material
• Demonstrated ability to test and troubleshoot PDH and SDH/SONET transmission at DS1, DS3, OC-3/STM-1 and OC-12/SM-3 levels
• Provide support for implementing Carrier/Metro Ethernet transport/backhaul networks with both point-to-point microwave and optical segments.
• Support of Extreme Network’s Ethernet over Microwave & Mobile backhaul
• Knowledge of MW Radios ie Nera, Exalt and Ceragon Evolution Series
• Provide support per request from various technical groups; investigate and troubleshoot issues.
• Help with repair and recovery from hardware and/or software failures; coordinate and communicate with impacted customers.
• Layer 2/3 based backhaul solutions for 3G and LTE wireless networks
• Identify system performance issues and drives the development of tools to correct
• Ensure that the technical environment is properly monitored and that any problems are rectified.
• Performs diagnostic testing on network systems and infrastructure problems.
• Demonstrated ability to test, optimize and troubleshoot Carrier/Metro Ethernet including validation of QoS, VLAN, Provider Bridge, RSTP/MSTP
• Provisioning Layer 2 and Layer 3 routing protocols.
• VLAN Tagging testing throughout the network utilizing RFC codes. Example RFC2544
• Understanding of UNI and NNI.
• Coordinate all hardware and software problems or repairs channeled through outside vendors and service providers.
• Prior experience configuring and troubleshooting routers and multi-service access switches
• Performs configuration, testing, and change control documentation of enterprise systems and network infrastructure platforms, systems/software administration, backup/recovery.
• Working knowledge of microwave radio propagation characteristics including types of interference, fading and atmospheric conditions monitoring, problem resolution, and change management, periodic performance reporting (KPI’s) to support capacity planning
• Maintain operational, configuration, or other procedures, data center environmental and monitoring equipment-Perform periodic performance reporting to support capacity planning.
• Several years prior experience with network live traffic cutover, swapping and hardware and software upgrading processes.

Confidential, Dallas, Tx

Network Design Engineer

Responsibilities:

• Familiar with Telcordia Granite 7.3 or 7.4 and Granite Works ordering
• Creates XNG DS1/DS3, OCN Sonet paths and identifies available facilities
• Interfacing with internal and external customers
• Complete utilization of CTS (internal ticketing) system
• Maintain and update the XNG database of circuit inventory and ordering information
• Experience building circuit segments in Granite Xng and making updates to paths and segments
• Proactively monitors and track submitted order status to completion and communicate updates to team.
• Maintains and updates the XNG database of circuit inventory and ordering information
• Experience with Microsoft Office, MapInfo, Visio, and ability to interpret topography, network design maps and CAD designs.
• Design UMTS T1 circuits from NODE B’s to the Media Gateway via Granite

Confidential, Plano, TX

NOC Engineer

Responsibilities:

• Help establish Network Operations Center
• Complete interaction with customers via internally and externally to help resolve complex network issues.
• Create tickets utilizing Oracle Application Database.
• Notify customer according to SLA (service level agreement) of all Critical and Major Network related issues.
• Created operational procedures according to best practices from past NOC experience.
• Knowledge of network Management tools such as TN-Expert, TransNav, Netsmart 1500 and Netcool.
• Completion of Confidential Traverse Advance Ethernet Training course.

Confidential, Bloomington, MN

Network Circuit Design Engineer

Responsibilities:

• Design Verizon circuits utilizing Granite 7.1 via Xng client
• Creates XNG DS1/DS3 paths and identifies available facilities in XNG
• Designing circuits from payloads of T1, T3, STS1, STS3, STS12, DS3, OC3, OC12, OC48 and OC192
• Experience with creating and submitting ASR’s for LECs
• Interfacing with internal and external customers
• Complete utilization of AT&T (internal ticketing CTS) System
• Proactively monitor and track submitted order status(s) to completion and communicate updates to team
• Maintain and update the XNG database of circuit inventory and ordering information
• Following up with LEC representatives and PMs to track FOC dates, deliveries, delays or issues
• Managing spreadsheets and schedules of projects and work orders
• Experience building circuit segments in Xng and Xpercom and making updates to paths and segments
• Proactively monitors and track submitted order status to completion and communicate updates to team.
• Maintains and updates the XNG database of circuit inventory and ordering information
• Functions as first line of escalation with LEC/IXC to meet the demands of local market.
• Experience with Microsoft Office, MapInfo, Visio, and ability to interpret topography, network design maps and CAD designs.

Confidential, Plano,TX

Network Engineer

Responsibilities:

• 3G, GSM, GPRS Wireless Soft switch
• Worked on globalization services team from North American to Asia Pacific & Caribbean.
• FOCfor the Atrium wireless switchHelp develop a 13 person Global surveillance teamMentor a staff of Co-Ops and junior engineers.
• Complete analysis of all Critical, Major and Minor alarms to meet SLAs.
• Working knowledge of 7750 SR, 7705 SAR, Tellabs 5500, Alcatel 1631, 1671, 1677, ALU 5620 SAM, atrium 5020 WSS and Fujitsu FLM 4500Completion of ALU service router 7750 SR introduction, 7750 SR Platform Service Implementation Course
• Monitor via NMS/EMS using Netcool, 1353 GEM, WMS & 5020NM and The Ability to test T1, T3, OC3,OC12, OC48 and OC192 ckts
• Working closely with Field Engineers, CTAC Engineers, Product Managers and customers such as Level 3, AT&T, T Mobile, Cingular, Digicell and Dobson.
• TDM Voice Networks, Communication Service Providers (CSP), Integrated T1 for Voice and Data, Wireless Internet/Data Services
• Familiar with Layer 2 Private Network(L2PN), Virtual Private Networks(VPN), Unix Scripts, SS7 signaling, UMTS, GPRS
• Familiar with CTS Ticketing System & Granite database and ability to design customer networks while utilizing Granite software.
• Remote troubleshooting T1 circuits utilizing Net analyst & Centest
• Knowledge of networking NMS and concepts, UNIX, NMS tools; HP OpenView, Alcatel NMS (1320NM, 1343PC, 1353GEM, Spatial WEM, AMS, Alcatel 5620 SAM, Ericsson Mini-Link Manager & Ericsson WinFIOL, TeMIP, Fujitsu FlexrGT, SiteScope, NetAnalyst, ProComm, Telnet, CLI, Acterna, CenTest, React, MetroWatch and NetCool
• Assists with the general management and FSEs of network DACs, upgrades BER testing, growth beyond service (GBS) problems, repairs, parts replacement, while also reporting design, reliability and maintenance problems or bugs to design engineering/software engineering.
• Perform nodal hardware and software upgrades for 1633 SX and 1680 OGX Optical DACs and software maintenance and feature releases.
• Provide technical guidance to FSEs performing installation, maintenance and upgrade tasks for strategic customers.Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment and conduct assigned research for customers or senior engineers (1+ year)
• Provided customer with document interpretations
• Knowledge of TL1 Commands,
• Test and Turn-Up Procedures.
• BER testing, Power Out, Receive Sensitivity, LBO IN and LBO Out
• Ability to reduce cost by thousands of dollars by reducing the number of customer returns
• Help resolve customers issues in a timely manner by reducing customer’s downtime
• Ability to detect hardware and software
• Very familiar with payloads types DS1, DS3, STS1, STS3, STS12, OC3, OC12, OC48 and OC192
• Complete knowledge of Microwave Radio Systems.
• Maintained, Test and Tune all equipment.
• Ability to troubleshoot down to component level using state of the art test equipment such as Oscilloscopes, RF counters, Digital Volt Meters, Signal Level Generators, Digital Communications Analyzers and Spectrum Analyzers
• Complete knowledge of Microsoft Office Applications
• Technical Proficiencies Microsoft Office suite, MS Project, Windows 2000/XP, Microsoft Visio, Remedy, Siebel, Clarify, SUN, UNIX, and Linux platforms, MapInfo