SUMMARY

• Proactive skilled professional with a successful 15+ years’ experience in the IT/Telecomm industry.
• Possess a proven track record in engineering and managing multiple tasks and project management.
• Equally possess organizational and problem solving abilities, and always willing to obtain and define educational and technical knowledge.
• Extensive experience with Nortel and Ericsson Switch engineering.
• Accustomed to the software development life cycle (SDLC)

TECHNICAL SKILLS

System & Application Software: CliManager, ProComm, Nortel PSP, Ericsson OSS, Nokia OSS, ALU OSS, Ericsson MSC/RNC/BSC, Nokia MSC/RNC/BSC, ALU MSC/RNC/BSC, WinFiol, Telnet, FTP,VSE Switch, IP ROUTERS 8600, NetAnalyst, Netcool,ClarifyCRM, Titan, Trams, IWOS, and Microsoft Project, WinFiol, HyperTerminal, Telnet, FTP, Tradition TDM switching platforms, IP, MGW, Perl and Shell script programming,, Agilent, Hammer, Broadsoft Switch, Linux Admin skills, UNIX, Scripting, SIP, Signaling Protocol, ACME session boarder Controller, Juniper SRX Series and Juniper QFX Series(Enterprise Ethernet Switches),SMART EDGE 1200 Extreme Summit48t, Summit48Si,Black diamond 8800 Switches JUNIPER M SERIES (M 10i & M120i), Juniper BRAS Router (juniper ERX 1440) Cisco Router(2800 series,3560 series) Juniper Firewall ( NETSCREEN ISG 2000,SSG5,SSG350M) JUNIPER SRX (SRX 5600)

Wireless Domains: GSM, UMTS, TDMA, CDMA, iDEN, LTE, SS7, TCP/IP

PROFESSIONAL EXPERIENCE

Confidential - Alpharetta Ga

Network Switch Engineer /Project Manager

Responsibilities:

• Responsible for Engineering and Implementation of the 3G and 4G capacity planning for ALU 5E Switch
• Responsible Engineering and Implementation of capacity requirement for ALU 7750 MLS and Augments for E//SGW and MME
• Responsible for Engineering and Implementation of Juniper QFX5100 Ethernet switch,EX8200 Core Switch Verizon MTSO
• Responsible for maintaining and updating all ALU network Performance Report. Example BHCA Report, MSO Report,PHE2PCF Report,SIPPH Report, and Trunk group Report
• SME Level support on Granite. Working experience of Xng Client,WorXng and WebXng,Granite Portal and Reporting
• Responsible for deploying WiFi Technology, SpiderCloud(Small Cell) network and JDSU QT600 Engineering Installation and Configuration in 4 Verizon MTSO’s . Macon Ga, Duluth GA, Alpharetta Ga and Birmingham Al
• Cisco FEX implementation and Project Management on C-SBC and P-SBC augent project migrations
• Project management of Juniper QT-600 installation and all inner chassis cabling connection
• Project planning and implementation of NNI 4500 to Service Routers and SBC Support NNI 6300
• Solution Integrator and Network Support for Juniper SRX(SRX 5600), JUNIPER M SERIES (M 10i & M120i) and Juniper BRAS Router (Juniper ERX 1440)
• VSIP integrations and support project
• Deployment of Brocade technology
• Responsible for defining project scope and objectives, coordinates all activities related to network project and identifies resources as needed.
• Develops detailed work plans, schedules, project estimates, resource plans, and status reports
• Conducts project meetings and also responsible for project tracking and analysis and maintaining project deliverability.

Confidential - Atlanta, GA

Network Switch Engineer/Project Manager

Responsibilities:

• As a Solution Switch Engineer and Network Support involved in maintenance, Configuration and providing support for Ericcson,Nortel and Juniper Platforms
• Preformed advanced IuCS over IP conversion and Rehoming activities providing support on the data core side specifically on Nortel data core or the now Ericsson Voice Core and Nortel Platform
• Deployed new MME adds on configuration of Nortel ATCA 8600 for LTE SMS over SGs
• Supporting Confidential regions on RAN data solution and IP Mobile Packet Backbone Network
• Provided leadership support on a special project deploying UMTS E911 Service Based Handover (SBHO) and Assisted GPS (AGPS) location technology implementation for Ericsson RNC and Nortel MSC on for optimized delivery and processing of 911 calls and accelerated delivery of Enhanced 911 features and functions to the Public Safety Answering Points (PSAPs).
• BTS creation, expansion, optimization, retuning / frequency allocation, and deletion.
• Executing complex tasks such as BSC/RNC rehoming across different MSCs which includes multiples eNode B.
• Managing BTS rehoming across different BSCs/RNCs ensuring all sites are locked, subsequently unlocked, and all associated neighbors and translations are updated on new BSC/RNC.
• Creating and Deleting BTS on BSC including Abis mapping, TRX creation/deletion, sector creation, T1 Degrowth, and taking care of minute details in the process involved to ensure rapid rollout.
• Adding, deleting, expanding, and managing GB links between SGSN and BSC.
• Adding Multiple Location Area Code (LAC) on BSC, and managing LAC Splits/updates.
• Creating sites in MSC with appropriate route sets and call routing tables.
• Implementing and/or updating E911 translations in MSC for new and Rehome’d sites.
• Updating remote LAC on neighboring MSCs.
• For new sites, implementing translations on BTS, BSC, and MSC.
• Implement SBHO (Service based Handovers) on more than 30 ATCA switches and 40 RNCs to remove the dependency on 2G site for Phase 2 E911 call.
• CMAS (Commercial Mobile Alert System) activation on more than 30 Nokia BSCs so Confidential &T may transmit emergency alerts to their subscribers.
• Implementing SGs Interface provisioning on Nortel (Ericsson Voice CORE) ATCA VSE SSG NGW & IPAN ERS8600 (cisco) Platform to add new MME for 4G data.
• Implementing Confidential &T 3G MicroCell (femtocell) and managing translations on MSC to ensure enhanced coverage indoor - supporting both voice and data for subscribers.
• Creating and updating Memorandum of Procedures (MOP) for activities across the board for continually improving department efficiency and improving customer support.
• Deploying multiple sites, rehoming, call testing, and E911 deployment, preparing PSAP, and managing p1p2 transition.

Confidential - Atlanta GA

Services/Support Specialist Tier 3/Switch Engineer

Responsibilities:

• Provided Advance Tier 3 support in resolving Voice and Data issues over the VOIP network and Traditional Legacy Network
• Coordinated problem solving efforts between customers and field service personnel, software support, investigation and analysis of product problems related to assigned products
• Network Analysis and performance check with KPI on Ericsson,Nortel and Juniper Switches
• Determined most cost effective repair/resolution to minimize customers downtime
• Prepared report for analysis of services failure trends and service ability issues Served as a subject matter expert in Service, production, or support area of responsibility.
• Troubleshooting Network issues including Alarms and alerts on Ericsson APG 40, Nortel BSC and MSC and Juniper QFX Series (SRX 5600)
• Experienced and knowledgeable on DMS250/300 switching technologies, testing SS7 networks, Sonet, 3/1 and 1/0 DCCS, knowledgeable and experienced in testing digital and analog trunks and facilities.
• Understanding of Nortel CS2K,NGVN,Nortel Agilent call search engine, React Test engine, VOIP, international, domestic voice and data issues
• Maintaining all network databases like Granite and TIRKS(Trunks Integrated Record keeping system
• Supporting all Optical backhaul Wireless and Mobile Network, as well as Private Network for Ericson and Sprint facilities
• Troubleshooting Sprint Broadsoft Switches including BroadWork Applications platform for Voice Network

Confidential - Reston, VA

Network Switch Engineer

Responsibilities:

• Provided technical support in a 24x7x365 days/year role that monitors and supports critical Sprint CDMA and Nextel iDEN network elements which includes base transceiver stations, cell towers, environmental elements, X.25 Circuits, SS7 Switches(Voice EVDO), Nextel’s DACS, utilizing Alcatel 1630/1631, Tellabs 5500/532L, and REACT to test/Troubleshoot T1 Circuit’s. Familiar with the software development life cycle (SDLC).Trained on implementing project using the Waterfall Model, Spiral Model and Iterative, incremental development and Agile development.
• Maintain, support, and take necessary action on Lucent and Nortel DMS Switches to check/clear alarms which include Trunk, SPM, Dental, OM, Node, and high temp alarms utilizing ProComm Plus Telnet and Netcool System
• Perform proactive network element status and health checks as part of normal surveillance activities; escalate external fault to Telco and internal fault report to MSO and /or FT to resolve issues.
• Preformed detailed analysis and Troubleshooting of DS1 thru OC45 Circuit
• Provided and updated online knowledgeable assistance and coordination; facilitates efforts with MSOs, field engineers, service providers, vendors, and other support organizations.

Confidential - Louisville, KY

RBS Engineer

Responsibilities:

• Instrumental in implementing full installation of Node B RBS 3206, commissioned and integrated as well as testing for connectivity and performance. I deployed over 500 Node B UMTS in the Ericsson and Nortel platform and also provided operation and support on the network.
• Upgraded and download necessary XML Scripts using Element Manager and various other testing elements needed in troubleshooting for the UMTS Projects.
• Performed operation and maintenance activities; tested and troubleshot for Alarm Error Code, and handling of alarms for Node B to ensure minimal unforeseen downtime.
• Troubleshoot and tested Ericsson RBS 3206 equipment & provisioning/maintaining DS1 circuits to BTS cabinets, as well as, troubleshot LMU alarms using True Position EMS.
• Easily handled multiple tasking simultaneously; detailed oriented, high stress tolerance when working in stressful situations; along with the ability to work in a fast paced, dynamic environment.
• Assist in auditing Ericsson MSC/BSC/RNC

Confidential - Tampa, FL

Telecomm Engineer

Responsibilities:

• Maintained accurate site records and identified discrepancies in Granite/Insite and all other relational databases, equipment, nodes, and circuits.
• Deinstalled Ericsson and Nortel TDMA and GSM Equipment on site.
• Deinstalled batteries, power plants and other misc. equipment.
• Uploaded and emailed data and digital photo s for site reports
• Verified that site is alarm free, clean and conformed to Ericsson quality standards

TMOBILE - Washington DC

Telecomm Engineer

Responsibilities:

• Monitored and maintained voice and data services with fiber and frame relay networks; testing on sales of equipment and store inventory using OPUS web application to verify that the site is alarm free, clean, and conformed to Ericsson standard.
• Preformed End to End live network testing from activation of system to subscriber usage using (Telegence and Care billing systems).
• Preformed End to End testing around production systems
• Preformed End to End testing on all billing system and sales channels.
• Preformed End to End testing on all billing system and sales channels.
• End to End testing on account maintenance and voice functionality.
• Implemented testing on call records and bill validation.
• Preformed End to End testing on activation of accounts using OPUS/POS and POS2 web application and maintained changes for rate plans, services, features, and equipment using OPUS/POS AND POS web application

Confidential - Washington DC

Assistant Manager/Technical Support

Responsibilities:

• Provided technical support to client regarding Hardware/Software related issues. Installed and configured operating systems, printers, and client security software and also executed command line for fault detection and configuration.
• Managed cordless extension systems and customer data.
• Provided support on SONET, CISCO routers, IP routing protocols, ATM, frame relay, and SS7 networks.

Confidential

NOC Engineer

Responsibilities:

• Maintained Ericsson GSMAXE 10 MSC/BSC network elements and assisted with identifying system/network problems Confidential remote sites, along with, testing/troubleshooting equipment as necessary
• Operated, supported and monitored a 5million subscriber voice and data network
• Operated and managed BSS/BTS and RF equipment’s, AbisLink and update support status of microwave radio.
• Aligning and adjustment of Microwave link antenna.
• Responsibilities included fault isolation on network problems using NetCool applications; troubleshooting and testing of faulty circuit.
• Performed advance level trouble ticket system analysis, and prepare report for daily and weekly management review
• Performed round the clock field support on interwave equipment’s and all hardware.
• Completed over 100 cell site rehomes to move from one BSC to another including all E911, TDOA, and BTS, BSC, and MSC data translations.
• Troubleshot and resolved complex network problems including translation changes and trunk/route fault isolation
• Responsibilities included fault isolation on network problems, using Winfiol, OSS, and Netexpert applications.
• Installation of Nokia indoor and outdoor BTS.