SUMMARY

• As an Engineer with 14 years of experience in Infrastructure and UNIX & Linux, I have designed UNIX architecture and provided consultation for biggest health care organization in United States and for world’s largest food company in the world, which involves design, implementation, standardization, virtualization & consolidation and transition.
• I am skilled at adapting to new environments very quickly and have zeal to learn new things.
• I strongly exhibit abilities to understand the goals of an organization, interact and work collaboratively with people at all levels.
• I am a tenacious and challenge seeker with a strong work ethic and a proven record of accomplishment.

Areas of Expertise

• Infrastructure Management
• Infrastructure Architecture requirements & patterns
• Virtualization and consolidation
• Disaster recovery and Business continuity planning
• Migration Activities
• High Availability
• Platform Management (Unix and Linux)
• Cloud Computing
• Incident Management
• Problem Management
• Change Management
• Service improvements & enhancements
• Reporting Management
• Service level Management
• Project Management
• Risk & Mitigation assessment
• Customer Service & Support
• Client Relationship Management
• Team Building & Development
• Strategic & Tactical Planning

TECHNICAL SKILLS

UNIX: IBM AIX (5.3, 6.1, 7.1); Power HA (5.5, 6.1, and 7.1); HP - UX

Linux: RHEL 6 & 7 /SUSE 10& 11/Debian6

Hypervisor: VMware- Version 7&9; Power VM (IBM VIO)

AWS cloud: EC2, EBS, S3, EFS, VPC, IAM, SQS, SNS, ELB & Cloud formation.

Tools: AIX NIM, Kick start server, Nagios, SCOM, BMC Remedy, ADDM, CyberArk enterprise vault & BIG Fix

Server Storage: EMC symmetric, Clarion, IBM XIV IBM DS8K & Hitachi

Backup clients: NetBackup, Networker, TSM, Scriptingperl and shell

PROFESSIONAL EXPERIENCE

Confidential - Englewood, Colorado

Infrastructure Lead Unix (Architect)

Responsibilities:

• As a Unix Architect I am responsible for providing technical leadership to small/medium/large size order-value projects.
• I am responsible for defining and documenting architecture, capturing and documenting non-functional (architectural) requirements, preparing estimates and defining technical solutions.
• Provide technical leadership to project team to perform design to deployment related activities, provide guidance, perform reviews, prevent and resolve technical issues.
• Defining & managing the development and maintenance of UNIX infrastructure, and technical architectures; evaluation and assessment of technology & maintenance of architecture and technology standards. server management, build out, integration, systems documentation, maintaining vendor support and technical interaction, technology implementation with sound technical solutions to execute the requirements of the business .
• Identifying architectural fit for any new planned purchases of application Software packages, software products or services.
• Ensuring architectural compliance is maintained when new systems, infrastructure and processes are implemented.
• Identifying, implementing and monitoring best practices for technology architecture while providing expert advice on key infrastructure initiatives.
• Developing current and future architectures for the Information technology infrastructure domain.
• Understanding and investigating infrastructure roadmaps and technical architectural developments of IT vendors and system suppliers.
• Provide expertise with a wide range of UNIX and Linux (OS) supported hardware and software, including but not limited to hardware types and configurations, OS configurations and installation, troubleshooting OS client and server platforms, network connectivity & disk storage
• Requirement analysis for new enhancements.

Confidential - Bremerton Washington

Unix Lead

Responsibilities:

• Daily operations includes troubleshooting, capacity management, provisioning, hardware and Software configuration, patching, upgrades and performance monitoring/tuning
• Identify root cause and potential solutions to operating system and hardware issues.
• TCP/IP network management using TCP/IP, DNS, SMTP, SSH, SFTP.
• Creating team bonding in Linux & Link aggregation in AIX.
• Creating virtual scsi adapters & shared Ethernet adapters for VIO clients from dual VIO servers. upgrade AIX servers using multibos and alt disk migration
• Server hardening using SELinux, Iptables,umask,ACL & sysctl (kernel) options for RHEL
• Storage Management on operating system using Logical volume manager & NFS
• Planning new infrastructure and decommissioning of old infrastructure.
• Develop and document standard processes for operating system installs, upgrades, and other routine tasks.

Confidential - Englewood, Colorado

Unix Lead Engineer

Responsibilities:

• Design and implement the UNIX architecture for various applications; in addition to performing installations, configuration, update /upgrade of operating system, cluster, firmware and Hardware Management Console (HMC) for the existing infrastructure
• Instrumental in increasing the UNIX server availability to 100% and eliminating single point of failure on critical server
• Provide root cause analysis for the repeated issues and for those causing major enterprise wide downtime
• Customize/enhance HA based on the results of the periodic HA test conducted
• In a heterogeneous Unix environment, remarkably upgraded 70% of the servers to the latest level with current server patching n-1 level
• Collaborate with the application team, backup, storage and database teams for planning and implementing any change/activity as per the ITIL framework
• Install, Configure and troubleshoot virtual servers on IBM VIO and VM ware Hypervisor for infrastructure as a service (Iaas)
• Perform migration activities like Physical to virtual server migration (P2V), virtual to virtual & storage migration
• Provide consultation for new projects and change request starting from requirement gathering to implementation.

Confidential

Unix Team Lead

Responsibilities:

• Resolve incidents & update/upgrade/patch the servers within the SLA as mentioned in the statement of work
• Implemented a well-defined process for the incident & change management &mentored the team to meet the SLA consistently without any deviation
• Conduct periodic meetings with the application teams to receive feedback on the Unix team performance, enhancement & continuous improvements
• Deliver technical documentation as per client standards
• Represent UNIX tower in the Incident, change& problem advisory/review meeting and a part of disaster recovery and IT Continuity management governance
• Single point of contact for resource availability, services & coordination of the tower.

Environment: Heterogeneous 600+ Unix and Linux environment running clinical application like EPIC, McKesson star, chartmaxx, cerner, HIE, Rhapsody, Lawson on High availability physical/virtual using EMC storage that were backed up using networker .SCOM was used as monitoring tool .Big Fix was used as patch management tool along with NIM server and .cyberArk was used storing and reconciling the password.

Confidential

UNIX Lead Administrator

Responsibilities:

• Proficiently delivered $6M+ reduction in operational costs and $90M cost avoidance through Data Center Optimization initiatives
• Identified development needs of the team and mentored to archive team goal by reducing functional and operational issue
• Provide Root cause analysis for the repeated issues and for those causing major enterprise wide downtime
• Efficiently resolve incidents & update /upgrade/patch the servers within the SLA as mentioned in the statement of work
• Collaborated with the application team, backup, storage and database teams for planning and implementing any change/activity as per the ITIL framework
• Represented UNIX tower in the Incident, change & problem advisory /review meeting and also a part of disaster recovery and IT Continuity management governance
• Conducted periodic meetings with the application teams to receive feedback on the Unix team performance, enhancement & continuous improvements
• Served as a single point of contact for resolving issues/queries/clarification related to UNIX & Linux environment
• Received Best team award in the implementation of “Data Centre Optimization" project.

Confidential

Data Center Project Coordinator

Responsibilities:

• Tasked to provide SLA Analysis report for the SLA breached Incidents/Request, in addition to tracking the daily performance and submitting report
• Provided prompt and efficient service to clients to meet customer needs
• Received feather on my cap award for reducing the volume of incidents assigned to the team through problem management and data analysis by 40%
• Review incidents, activity & tasks performed by the team with the customers on a weekly basis
• Suggested new ideas for improvements in both process and technology areas
• Prepare SLA Dashboard for data centre tower on weekly basis.

Confidential

Monitoring Team Lead

Responsibilities:

• Essayed a stellar role in transitioning services for the monitoring team starting from the knowledge transfer till go live for Europe, Americas and Asia, Oceania & Africa zones
• Updated standard operating procedures after each change in consensus with the stock holders.
• Maneuverer the team to perform manual checks and monitor the systems in scope proactively for any abnormalities
• Proposed reduction of manual monitoring thereby reducing the efforts of the team by 30%
• Single point of contact for resource availability, services & coordination of the tower
• Resolved incidents on file system, adapter, backup, NTP, hacheck, etc.,
• Received Nestar award for successfully implementing a new process of having Telco between the teams involved in the change implementation.

Environment: 3000+ AIX servers that were running SAP R/3, BW, APO, CRM, EBP on Power HA physical and power VM environment using IBM and Hitachi storage .The servers were backed up using TSM & the AIX environment was monitored using Tivoli enterprise console.

Confidential

Technical Consultant

Responsibilities:

• Manage LAN, WAN and Desktop infrastructure and
• Maintain network connectivity between different departments.
• To install configure maintaining cisco 2500 series routers and 2950 cisco switches
• Configuring and Maintain install and troubleshooting of VLAN &intervlan communication
• Maintenance & Trouble shooting of system & Network
• Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors to provide technical assistance and support supervising other staff, such as help-desk technicians
• Working closely with other departments/organizations and collaborating with other IT staff; planning and implementing future IT developments and undertaking project work

Confidential

Network Engineer

Responsibilities:

• Maintain ISDN connectivity between different offices for sending and receiving MSI reports.
• Maintaining LAN connectivity for inter office infrastructure.
• Creating Dial up connections & Modem installations for small & Home office sectors.
• Configuring E-mail Accounts using Outlook Express & Netscape Navigator.
• Configured static IP address, subnet mask & gateway, which will enable users to access Internet through Proxy server.
• Plan Design analyse implement and maintain LAN & WAN by surveying organization/clients requirement and recommend for the appropriate equipment as well as for hardware /software upgradation.