System Administrator Resume Profile

CAREER OBJECTIVE

Systems Administrator with ten plus years of providing technical Desktop/ Server administration and support for Fortune 500 Companies with a focus on supplying the highest level of leadership, technical support and customer service seeking an opportunity in Server Administration and Support

PROFESSIONAL EXPERIENCE

Confidential

System Administrator

Build Clustered Servers on Windows Server2003 and Server2008.
Resolve tickets for Server related issues.
Build and deploy Physical Servers using established company processes.

Confidential

System Administrator

System Administrative skills on multiple systems: Windows Server2003/2008 and ESXi 4.1
Deploy and Manage VMware ESX hosts and Virtual Servers using VSphere Version5
Responsible for Maintaining Hardware and software updates on 2000 Servers consisting of 1112 Virtual and 699 Physical servers including 238 ESX Hosts.
Build Clustered SQL server solutions on 2003/2008 servers using MS clustering services.
Administer user accounts, created secure groups per user requests and managed security permissions in Active Directory using Quest Active directory tool V6.8.0
Lead Monthly Patch activities to deploy security updates to all servers using IBM Big FixV9.0
Monitored and resolved local and remote backup issues using TSM 6.0 and Backup Exec 11.
Build, Configure and Deploy HP Blade Servers and C3000 C7000 Chassis in Data center environment.
Consult and design simple to complex server based solutions
Held consultation meetings with Application Groups to discuss Server needs, configuration, and pricing and agreed upon timelines for delivery of projects ..
Co-Lead on project to deploy High Availability Server Systems for Warehouse Pallet Tracking to more than 80 remote locations.
Responsible for Asset Management and reporting.
Participate in regular daily / weekend On-Call rotation as point of contact to quickly address priority issues within specified SLA guidelines.
Major contributor on project to migrate High priority remote File and Print Servers to NAS to ensure Data continuity and Disaster Recovery Preparedness.

Confidential

Responsible for hardware and software support of Accounts consisting of about 300 users.
Setup and maintenance of Phone and Voicemail in Avaya Definity ECS switch
Use Active Directory extensively for setting up user accounts and group access to network resources and maintaining security.
Lotus Notes 4.0 configuration, maintenance and troubleshooting.
Member of Field Server Support Team responsible for maintaining Hardware and Data integrity on 200 File and Print servers.
Resolve Server Support tickets for backups and restoration of files, data access issues, printer problems, and creation of secure groups and folders.
Restoration of Files using Tivoli Storage manager
Building lead for Outlook Migration and Lotus Notes database migration.
Frequently provided training to end users on new technology.

Confidential

System Admin Associate

Troubleshooting network connectivity issues on windows 2000/XP
Supported software installation and configuration issues on Windows 2000/XP
Imaged new workstations and setup network resources
Setup and administered Blackberry Handheld units and maintained accounts on Blackberry Enterprise server.
Work closely with email, datacomm and server teams to resolve customer issues.
Rebuild and upgrade users computers to decrease downtime and maintain reliability of hardware.
Provided Desk side support of user issues and ensuring users are satisfied with results
Agco Corporation, Duluth, GA outsourced to EDS

Network/Desktop Technical Support

Responsible for troubleshooting connectivity issues using various applications and protocols, which include VPN/TCP/IP
Supported proprietary software installation and configuration issues on Windows 98/NT/2000/XP
Installed and configured support for client workstations/printers and setup of network resources
Coordinated proper entry of all calls and their resolution in the Vantive call monitoring system.
Extensively involved with JDEdwards implementation team for initial software installations, set up of security policies and multiple environment updates.

Senior Technical Support Coordinator

Conducted classroom training at various corporate locations on the use of Windows 98/NT/2000 and proprietary software
Maintained MSAccess database of nationwide and international dealer systems
Functioned as Liaison between AGCO and outside vendors responsible for setup and maintenance of dealer system websites

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