Sr Systems Engineer Resume
PROFESSIONAL SUMMARY:
- Over 15 years progressive experience in the Banking, Financial, Federal Government, Energy/Gas and Telecomm Utilities performing Project Management and Engineering, Network Integration and Architecture and NOC - TCC Technical support roles.
- 12+ years Project-Infrastructure Management, System Integration and Network Architectures: On E-commerce, Application development and deployments, migrations, rollouts, upgrades, data center build-outs working with cross-functional teams in matrix and Vendor/Contractor supported environments, supporting Operational and Functional teams. SLA and OLA’s Management.
- 12+ years Data Center Planning: FDDI,IDF-MDF Rack/Cabling Cat5/6, Power Distribution; Auto-Cad, Visio Documentation.
- 12+ years Data Center Management, CoE Application support, Architectural, Security and Infrastructure design Projects.
- 10+ years SAN and Storage related solutions providing full storage back-up and NAS Solutions across the Enterprise.
- Business Units and Client SLA Management, Procurement, Vendor Services, Change Control and Asset Management.
- 12+ years Network and System Engineering and Application Support of Mission Critical and Revenue Generating Applications and Projects for e-Commerce and Proprietary Applications: WEB, JAVA/J2EE, .Net, .COM, ORB and SOA Applications. Microsoft Office suite and Office 365 Configuration and setup.
- 10+ years Application Security on Enterprise, B2B, B2C and E-Commerce infrastructures: Intranet/Extranets and DMZ’s.
- DWDM-WSM-WDM-Sonet: Plan Circuit provision, installations and maintenance and monitoring. DS0-T1-T3, OC3-192.
- 12+ years routing, switching on LAN/WAN, ATM and IP-based networks: VoIP, Voice/Data (CISCO and 3Com routers and switches, Nexus and Catalyst switches); ACS, IP addressing and IP block subnet management. (DNS/DHCP/WINS/LDAP/SSH).
- Firewall Administration, Cisco IPS/IDS and WebSense CM. Cisco and Nokia FW; Cisco ASA’s, Citix NetScalers.
- High Availability- Redundancy Configurations: Port and Channel Aggregation, STP-VTP; Trunking, Etherchannel and vPC.
- 12+ years Engineering/Architecture in MS Framework: Applications and Systems migrations, relocation and upgrade projects. DC Infrastructure hardware migration projects (Brocade, Extreme, Juniper and Mac-Data..)
- 12+ years network monitoring/analysis of TCPIP/SNA traffic: Sniffer, Netscout, Niksun, CW, HPOV, E-health, Opnet and MTRG.
- 3+ years Concord administration and WAN infrastructure: Administration, monitoring, management, licenses, reports and alerts.
- 12+ years in Data Center OPS/NOC Application support (3rd Level): Tivoli E-Console, SD, TSM; Remedy, Clientele and Heat.
- 12+ years Facilities: UPS/DC and AC Power monitoring, HVAC, Low/High Voltage Cabling; IEEE/ANSI/TIA/ EIA standards.
- 6 years Seismic Proofing and Retrofit.
- NERC-CIP Certified.
- United States Marine Corps/Reserves - Honorable Discharge;. E-5. ( ).
TECHNICAL SKILLS:
Topologies: Ethernet, FE, Gigabit, TenGig, ATM, DWDM and SONET technologies; LAN/WAN/WiFi and Metro supported technologies.
Protocols: RIP, OSPF, IGRP, EIGRP, MPLS and BGP. 802.1x. WiFi and WIFII.Active Directory, Blue Coat Proxy, Infoblox and DHCP, FTP, TFTP, PPP, CHAP, LDAP, PPTP and IP-Sec.
Operating Systems: Novell; MS-Win2000/3/10, NT, XP-Pro; Red Hat and SUSe LINUX, UNIX, Aix, Mac 8, 9, 10 and X.
LAN/WAN applications: Microsoft Project 2003/08; MS Office, Exchange; Oracle 9i/10x/11g. Visio 2K and Pro Tech; VTAM; SDLC DLSW. Wi-Fi. WebSphere v5.1 and v6.0. VMWare ESX-3.5, 4i. Service Console/vMo/VM/Drac.
Problemtracking applications: Clientele; Remedy; Tivoli Service Desk, Heat, BMC Patrol and Remedy.
Messaging applications: MS Exchange, IBM Worplace Messaging and Lotus Notes.
Network packet analyzers: Sniffer, Sniffer-Pro, Ethereal, Wireshark, Data Scopes and Data Analyzers.
Network monitoring applications: Ciscoworks; Concord-e-Health; HP Openview; Whatsup-Gold; Netview.
Application distribution: SMS; Novell ZenWorks and Network Manager, Symantec Ghost
Routers: Cisco routers 16xx, 25xx, 2651, 40xx, 4603, 7500, 7206 and 7513. Sw 29xx, 3550, 6509/6513. NX-7k/5k/3k.
Telecom: VoIP 79xxG IP Phones/Call Manager; Nortel, ATandT and Micom PBX s. ADC and Call Center Systems.
Switches: Cisco 65xx, 75xx and 3Com ATM switches, Cisco SAN MD9509, 9513;, 100/1000 switches and hubs, 25xx/35xx.
Servers: Sun, Dell and HP Blade 460, 360 and 4540 G8 Servers. IBM Blade Center. (e-Servers).p Series 55a,550, 570, 590.
Firewalls: NOKIA CHECKPOINT, CISCO WSM, PIX firewalls.
PROFESSIONAL EXPERIENCE:
Sr Systems Engineer
Confidential
Responsibilities:
- Infrastructure and Systems migrations support and Office 365 Implementation and configuration support.
- Installation and maintenance of Servers, HW/SW/Infrastructure and deployment of desktops, laptops and handheld.
- Coordinated and provided end-user support during and post Infrastructure and upgrade project.
Confidential
IT Consultant
Responsibilities:
- ISP, DSL and Cable conversions, Cisco small business and Home Office setup and provided technical support.
- WiFi implementation, router and cable modem configurations, peripheral set up and hand-held configurations.
- Primary responsibilities: Set up and implement small business/home office solutions and ensure end to end connectivity to all systems devices within the customer’s home. Managed Cabling and Electrical wiring installations with vendors and contractors.
- Managed Cloud Host and Home Servers, PC’s, Laptops and handheld devices, provided technical support to resolve problems.
- Antivirus and Applications software installation, MS-Office 2010, XP, Vista and Windows 7; Mac OS.
Sr Systems Engineer
Confidential
Responsibilities:
- Infrastructure and Systems support of Cloud Computing environments at Equinix and Savvis Data Centers.
- Installation and maintenance of Servers, HW/SW/Infrastructure support at Seattle, WA Data Centers.
- Coordinated all Facility, Infrastructure and upgrade construction support to Data Centers in Seattle and surrounding areas.
- Cisco Nexus Network, ASA5585, ASR environment, NetApps and EMC Storage on 10G and HSSI SAN.
- Provided Facilities Infrastructure support for Electrical and UPS upgrades prior and during expansion phase of projects.
Confidential
IT Consultant
Responsibilities:
- DSL and Cable conversions, Cisco small business and Home Office setup and technical support.
- WiFi implementation, router and cable modem configurations, peripheral set up and configurations.
- Primary responsibilities: Set up and implement small business/home office solutions and ensure end to end connectivity to all systems devices within the customer’s home. Cabling and Electrical wiring installations.
Confidential
Sr. Project Engineer
Responsibilities:
- Dell, Sun and IBM p-Series Servers, Cisco Nexus and Cat Framework for Enterprise and SAN/NAS Network Infrastructures. Managed IP Address block and assignments across Dev/Test, DR and Production Data Centers.
- Installation and configuration of Isolated Backup Network (IBN) solutions supported by Cisco Infrastructure..
- Unix AIX, Apache, Weblogic Middleware platforms; VMware and Microsoft IIS framework on Enterprise servers.
- Oracle 9x, 10x, 11g, RAC, SQL, Sybase Data Base running high-availability architecture supporting business demands.
- Hitachi/HDS Storage, USPV, VSP and Tagmastore. EMC EDL/VTL, Clarion and NS960. Sun SL8500 and Cisco NAS.
- Project management: Gather business and Application requirements by meeting with Clients and Business Units respective teams. Provide Engineering and technical specifications to address client’s needs in form of High level Architectures for Network and System Security models, Job Estimates and Engineering Construction Packages. Prepared RFQ, generate BOM for each Project; Schedule and coordinate all phases of implementation process and related construction phases of projects. Hardware Lifecycle project move off Juniper/Brocade and IBM infrastructure.
- Deployed UNIX/Linux/Wintel servers, implemented High Availability and Redundancy Architecture and Nerc-cip Security solutions. SAN/NAS provisioning across Enterprise to Hitachi Storage and sub-systems, Engineered Solutions.
- Coordinated and implemented network and application monitoring related to projects on mission critical Applications.
- Infrastructure Engineering: Engineering/Design for Equipment Bays/ Network Racks; Environmental adjustments, Electrical and UPS Systems improvements and upgrades. Job Estimates and Labor/Material forecast based on RFP and RFQ from Vendors.
- Network and System Engineering: Identifying all Network and System requirements, provisioning SAN and LAN-Free backup solutions; Nexus and Cat Routers/Switch configurations for all equipment installed in Data Centers and secured LAN/WAN support.
- SAN and NAS Projects: Field calls to address storage problems, worked with Systems, Storage Engineers on Storage Group. Provided Engineer support for all Data Center Storage Projects across the Enterprise and all Data Centers.
- Provide problem resolution for Network related problems and Security/Firewall issues. Managed problem escalation (internal and vendor s). Provided support to Storage groups and assisted in problem identification and resolution. (HBA’s up to Storage Systems).
- Provide detailed documentation and change management for Mission Critical Application Projects. Support 24x7 Operations.
- Major Initiatives and Projects: High Level Architecture for Business Transformation Projects, Engineered Projects on top leading objectives, GIS/Click, Smart Meter-AMI/MDMS, MRTU, CCandB, WINTEL-VMWare, UNIX, Linux Lifecycle Projects.
- Supported Application development/Implementation to be NERC-CIP compliant for both Electrical and Gas distribution business.
- Infrastructure consultant and SME support to Strategic Planning and Architecture teams, Implementation, Maintenance and support of PAAS and IAAS Projects. Provided support as lead member of Data Center Engineering Team.
Confidential
Project Manager/Project Engineer
Responsibilities:
- HP Proliant-Servers; MS Win2k and 2k3, VMWare; Red Hat Linux v2.4; SuSE Linux v8.1/9.0; Win-XP; Sun Solaris v2.8; Apache v13.26; Web Sphere v6.0/5.1; Trend-Micro Anti-virus. MS Exchange and Outlook Express.
- Project Management: Provided all levels of technical support to clients and updated Systems to maintain product stability.
- Network engineering: Installed Alive v5.4 on Windows/Linux Servers platform; configured and tested Product in simulated monitoring conditions of Widows, Sun Solaris and Linux Servers; maintained Element-tool problem tracking software.
Confidential
Sr. Technical Project Manager
Responsibilities:
- Tivoli; PeopleSoft; IBM e-Servers; VMWare; Red Hat Linux v2.4; SuSE v8.1/9.0; Zen Works on Win-NT; Sun Solaris v2.8; Apache v13.26; Web Sphere v6.0/5.1; Symantec Norton Enterprise Anti-virus and Security.
- Win2000/3, XP, NT, 98. Office2k, 98; Exchange; Lotus Workplace Messaging. IBM WSAM (App Development).
- Project management: Data/Call Center moves, Project Lead for Network, Security and Development projects, reviewed business requirements and led implementation into Dev/Test and Production. (Pre-release support and UAT and Final testing, etc.).
- Managed installation and maintenance of IBM WebSphere WSAM monitoring tool. (Application Development diagnostics.)
- Coordinated all phases of project including vendor schedules and site visits, scheduled webinars and IBM provided .
- Collaborated in Architectural design for Data/Call Centers and NOC relocation Projects. Review SOW, bids and vendors proposals. Managed hardware migration project on to an all CISCO supported Infrastructure.
- Managed deployment of IBM Tivoli Systems and Network Management tools, TEC v3.8/9, Netview v7.1.4 and TMTP.
Confidential
Technical Project Lead (Contract work)
Responsibilities:
- AVVID, VoIP; Cisco, Call Manager. CiscoWorks.
- Novell, Zen Works; Remedy; IBM, Compaq and HP Servers.
- Win2000/3, XP, NT and 98, Active Directory; Exchange and Outlook; GroupWise. Lotus Notes.
- Project management: Project SE for NCR National POS upgrades at Home-Depot/Expo stores, Supervised Tech teams.
- Coordinated and scheduled implementation/delivery/pick-up of hardware at sites. Managed cabling re-design by contractors.
- Network engineering: Supported three stores as the Senior Technical Specialist for Fed-Ex Kinko’s.
- Deployed DOD Tri-West Project and implemented VoIP technologies at military installations at SoCal locations.
- Systems engineer at Universal Music Group relocation project; also provided post-move technical support.
- Field Service Engineer for VoIP Deployment for Grainger Corp.: Racking and cabling (V.35, RS232 and T-1).
Confidential
Sr. Technical Project Lead Systems Integration and Architecture Group
Responsibilities:
- IBM Netview. Tivoli Service Desk applications; TSO/ISPF utilities; CiscoWorks, HPOV and Concord e-Health.
- Win2k and NT, Novell and UNIX Servers running Apache and Websphere. MS Office, Exchange. Lotus Notes. Rumba 3270 emulator for Mainframe access and support. Nokia and Cisco Firewall administration.
- Project Management: Project Lead/Engineer for Re-design and Migration project for customer at Rye, NY. Multiple sites with complex and extreme security demands running Linux and Citrix OS systems maintained by vendors and outsourced services. Managed all IP Addressing and NAT assignments for entire project and Enterprise.
- Vendor management: Coordinated delivery and Installation of Cisco equipment for Network and SAN for new Data Center. Collaborated in the configurations and IP Addressing management across the Enterprise in Data Centeer.
- Project Lead/Application Engineer: Provided High level Architecture for assigned projects. ICS-VISA project, migration of servers from Illinois to Texas; coordinated every aspect of project affecting multiple Data Centers (5).
- Used UNIX scripting to automate network management tool.
- MVS-ESA Architectural re-design of Token-Ring infrastructure for improve performance and reduced hardware for cost savings.
- Network engineering: Participated in the migration and integration of five Data Centers used various CISCO technologies and methods to secure sites. Monitored infrastructure using HPOV and NetView v6.0/7.1.; SAN Storage Engineering and Support.
- Network and Application monitoring and management: Monitored Enterprise and WAN infrastructure composed of high-end CISCO Routers/Switches/ASA’s, Load Balancers and NOKIA firewalls supporting business and mission critical applications.
Sr. Network Engineer
Confidential
Responsibilities:
- ATM; HP Openview; Cisco firewalls, switches and routers; 3Com.
- Network engineering: Administered and maintained corporate ATM OC3 backbone, managed circuits and SLA with various Telco’s. Engineered relocation and expansion of Campus ATM to support Business Division relocation.
- Network monitoring and analysis: Monitored WAN, resolved connectivity and Application performance problems.
- Technical Support: Provided 3rd level support to NOC and conducted cross- sessions. Supported five Data Centers Technical staff composed of Engineers, NOC Analysts and Project Managers assigned to Projects.
- Maintained and improved Corporate A/V Conferencing Systems and supported VRU/Telephony Systems as needed.
- Implemented test labs using Cisco firewalls, switches and routers. Coordinated delivery and installation of equipment.
- Vendor management: Managed vendor supported Infrastructure contracts and product licensing. (ATM FDDI and Frame Relay).
Confidential
Project Lead / Sr. Network Analyst / NOC Engineer
Responsibilities:
- SnifferPro; Netview; HP Openview; CPE’s; MPOE’s; Cisco routers; 3com routers/switches; SAA Gateways.
- Windows NT; MS Office suite, Outlook and MS Project; UNIX, Solaris and Novell Servers; SNA bridge access to Mainframe Applications; Remedy; IBM Utilities. OS2 running 3270 access.
- Project management: Project Lead on LAOC migration and provided support to Data Center-NOC/OPS groups.
- Call and Data Center relocation, supported technical teams working on Data/Voice core Projects. (VRU, ACD etc.).
- Network engineering: Configured and Resolved problems on 800+ node WAN, resolved Frame Relay/DLSW problems.
- Analyzed SNA and TCP/IP Applications and network traffic using various tools. (Sniffer, Netview and HP Openview tools).
- Maintained WAN infrastructure, configurations, IOS upgrades, included MPOE’s and 3rd party vendors to resolve problems. Administered Cisco routers/firewalls, 3Com routers/switches and Novell SAA Gateways.