SUMMARY

An accomplished IT professional with demonstrated success implementing strategic IT initiatives that improve business functionality with positive impacts on the bottom line. Technology savvy self-starter, adept at moving into new environments and can extrapolate from existing experience to quickly adapt to new technologies fluently. Possess first-rate communications and collaboration skills to lead and work in concert with diverse groups effectively.

TECHNICAL SKILLS

• OPERATING SYSTEMS: Windows XP, Windows Vista, Windows 7, Windows 8/8.1, Windows 2000 Professional Server, Windows 2003 Server, Windows 2008 Server SP2/R2, Windows Server 2012, Red Hat Enterprise Linux ES4.
• HARDWARE: Cisco 2800 series Routers, Cisco 2960/3550/2560/3750 Switches, Brocade Switches, 3Com Switches, HP ProCurve 2426/2626 POE Switches, Hubs, Laptops, Workstations HP, Dell Compaq , Servers HP ProLiant Blade Servers, Compaq ProLiant, Dell , SAN EMC Clarion, Compellent Network Storage, OnStor Bobcats
• SOFTWARE: Microsoft Application Virtualization App-V 4.5/5.0, VMWare ThinApp 4/7/5.0, Desktop Authority Manager, Microsoft SCCM 2007/2012, Altiris Notification Server, Altiris Deployment Server, Avaya IP Office Manager, Evault, HP Insight Manager, VMware vSphere 4 5 ESX and vCenter Server, Cisco IOS, Shavlik, Norton Ghost, Symantec Endpoint Protection 11, Symantec Endpoint Protection Management Console, Symantec Anti-Virus Corporate Edition, McAfee Anti-Virus Enterprise, Veritas, TCPview, SolarWinds Engineer Edition, TFTP Server, VMWare Infrastructure Client, Hyper Terminal, OnStor NAS Gateway Manager, Sitescope Monitoring, HP Insight Manager

EXPERIENCE

Confidential

Sr. Systems/Network Administrator Joint Chiefs of Staff Contract

• Provide technical operation tier 4 support in the following areas: system operations systems administration, configuration management user help desk hardware/software telecommunications support COTS test and evaluation and network operations centers.
• Formulate and define system scopes and objectives through user needs and an understanding of business systems and industry requirements.
• Develop, execute, and document the test plans and procedures.
• Provide expert technical guidance, interpretation and implementation oversight of applicable information security policies, processes, and practices to ensure operational availability.
• Review computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system.
• Prepare workflow charts and diagrams to specify in detail operations to be performed by equipment and computer programs and operations to be performed by personnel in system.
• Design and prepare layouts for computer systems requirements and develops procedures to process data using LAN/WAN and PC or mainframe ADPE.

Confidential

Systems/Image Engineer Joint Chiefs of Staff Contract

• Virtualized 25 software applications for use on x86 x64 bit Windows 7, VDI and thick box systems using VMware's ThinApp 4.7 software.
• Used Microsoft's App-V 4.6 SP1 App-V 5.0 virtualization software to virtualize 22 applications to be distributed via both SCCM and Microsoft's App-V Server console.
• Converted 50 App-V 4.6 virtualized packages to App-V 5.0 through PowerShell 3.0 using the App-V 5 Package converter, ConvertFrom-Legacyappvpackage for x86 systems including SharePoint Designer 2010, Microsoft Project 2010 Microsoft Office 2010.
• Troubleshoot VMWare Thinapp virtualized application functionality using dll dump.exe to diagnose hung processes within virtualized sandboxes.
• Captured Windows 8.1 OS Images using WinPE for Dell Venue and Microsoft Surface Pro 2 Tablets.
• Performed Layer 3 OSI Model troubleshooting using traceroute, pathping, netstat, arp ping commands via elevated command prompts.

Confidential

Sr. System Engineer Office of the Secretary of Defense Contract

• Created virtual Windows 2003 Domain Controllers for multiple domains using dcpromo.
• Used PowerShell to initiate custom PowerCLI scripts which load balanced resource pools in VMware vSphere.
• Managed SRDF arrays and RDM mappings in vSphere 5.1
• Created, Cloned and Deployed Windows 7 Virtual machine templates in VMware vSphere Client 5.1.
• Configured patching groups in Shavlik to deploy Microsoft Security patches for compliance on Windows 2K3/2K8/2K8R2 servers.
• Resolved Cat I, II III Retina Scan findings on physical and virtual DoD workstations and servers through modifying windows Registry settings via Regedit and Folder s permissions/security.
• Created Active Directory User Accounts, Service Accounts and Security Groups.
• Troubleshot Active Directory User accounts through password resets, unlocking accounts OU verification of accounts being in the appropriate AD container s .
• Created Group Policy Objects GPO using Group Policy Management Console gpmc.msc to apply security settings and configurations to Windows XP, Windows 7, W2k3, W2K8 and W2K8R2 computer/server objects within Active Directory on NIPRnet SIPRnet.
• Installed Solarwinds Orion Network Performance Monitor NPM 10.6 Server and Application Monitor SAM 6.0 on Windows Server 2003 server architecture for network monitoring of resources software.
• Configured community strings on Windows 2003 servers to allow communication with Solarwinds NPM for system monitoring through Solarwinds' Application Monitor.
• Updated IP address assignments for various subnets within SolarWinds NPM.
• Created application packages including Firefox in Microsoft's SCCM for distribution to Windows 7 desktop systems.
• Managed settings and configurations for users, computers and networks through Quest Desktop Authority.
• Managed and maintained data privacy through encrypting data stored on system endpoints through Mobile Armor.

Confidential

Sr. Systems Administrator Department of State Contract

• Maintained an A compliance rating for the CA-Vistronix/CA-IVV organizational unit within the Department of State's iPost security compliance system through daily reviews of site reports remediation of security compliance findings, and missing Microsoft Patches/software on Windows systems.
• Monitored daily anti-virus definitions compliance for CA-Vistronix CA-IVV OU's through Symantec Endpoint Protection Management Console.
• Ensured up to date anti-virus definition compliance for CA-Vistronix CA-IVV by installing Symantec Endpoint Protection anti-virus updates to workstations remotely through the SEPM console and manually.
• Provided technical support for configuration, installation, problem isolation, and problem resolution of government servers, Cisco switches, and routers.
• Created Access Control Lists on Cisco Routers, through Cisco's IOS to mitigate prohibited TCP/IP traffic from traversing the OpenNet/OpenNet Plus ONP network.
• Created 16 VLANs to segment OpenNet/OpenNet Plus ONP IP network traffic on Cisco 2960/3550/2560/3750 switches.
• Configured and maintained Ethernet port assignments on Cisco and HP ProCurve POE switches.
• Configured HP ProCurve POE switches to allow both data voice IP packet traffic for use with an Avaya IP VoIP phone system.
• Assisted in the conversion of 42 personnel analog phone system to VoIP using Avaya IP Office.
• Allocated mass storage space on Dell Compellent SAN Storage for distribution as LUN's on VMWare ESXi Servers.
• Created virtual servers using VMWare vSphere through the VMWare Infrastructure Client.
• Created batch files for execution of software installations, Symantec anti-virus definition updates Microsoft security patches.
• Mitigated vulnerabilities though updating Microsoft Adobe patches on both physical virtual Windows workstation and server platforms.
• Created deployed Windows XP images using Symantec Ghost.
• Spliced and crimped Cat5/5e/6 Ethernet cable for network connectivity.
• Researched and recommended vendor products such as new Cisco Routers/switches and faster SAN Storage implantations to generate additional business and increase staff efficiency.

Confidential

Systems Analyst IV

• Received the Bronze Recognition Award for the FDCA 2010 Census ELCO Deployments in recognition of exceptional achievement and contribution to the success of Unisys - December 2008.
• Configured, imaged, and tested computer and network equipment for 13 Regional Census Centers and 494 Local Census offices.
• Provided onsite Engineering support for Unisys' Stealth Solution demonstration during the Coalition Warrior Interoperability.
• Imaged 3300 Workstations and Laptops for the FDCA 2010 Decennial Census Project using Altiris Deployment Server.
• Maintained support for 10,000 systems in the FDCA 2010 Decennial Census Project.
• Maintained Altiris Notification Server package servers with software deployment tools.
• Created reports through direct SQL queries as required providing metric statistics.
• Maintained Altiris Notification Server and Deployment Server components and associated container structures.
• Added new sites to Altiris DS and NS structures along with bringing all new workstations up to standard.
• Performed database validations and updated the database as necessary.
• Supported deployment activities by assisting with asset management feeds into the asset management database.
• Administered and resolved issues with associated end-user workstation software and hardware products.

Confidential

Data Center Operations Technician

• Administered and Installed Evault Info Storage Agent on ProLiant Blade Servers running Microsoft Windows 2003 Standard and Red Hat Linux ES 4.
• Configured and administered Brocade Switches.
• Deployed OS Configurations to HP ProLiant p-Class Blade Servers through Altiris Deployment Solutions. Planned Major server and system administration projects.
• Configured both manual and automated installations of Windows 2003 Server and Red Hat Linux ES 4 on HP ProLiant p-Class Blade Servers.
• Performed multimedia tape rotation including preparation for offsite storage
• Assisted Technical Operations Lead as necessary on projects or scheduling needs.
• Maintained accurate, complete records for system operations, task lists, problems and resolution updates.
• Monitored electrical, HVAC, and other critical support systems and followed troubleshooting/escalation procedures accordingly.
• Racked, cabled, and labeled all equipment