CAREER OBJECTIVE

Motivated, accomplished, professional with management, customer service, emotional intelligence, problem-solving and communication skills. Seeking a challenging Management position within a dynamic organization with room for long-term growth and personal and professional development.

PROFESSIONAL EXPERIENCE

Confidential

Solutions Architect Network

• Network Architect for Mettler-Toledo's Global network
• Network Team leader for global engineers located in Europe, Asia, China and US
• High-Level Architecture and consultation for Mettler-Toledo's Network
• Responsible for evolution of the overall network including but not limited to routing/switching, Firewalls, Wireless, Voice, Riverbed WAN Optimization, WAN circuits etc.
• Team Leader of the Network Infrastructure Team
• Management and oversight of 6 Senior Network Engineers
• Oversight and consultative leadership of over Network Administrators globally

Confidential

Sr. Network Engineer

• Team Leader of the Network Infrastructure Team
• Developing project plans for implementations
• Managing projects, vendors and junior staff
• Deploy company LANs, WANs, and Wireless networks, including routers, switches, and other hardware
• Configure routers, switches, VLANs
• Collaborate with management and team members, assessing near and long-term network capacity and configuration needs to develop proper solutions working toward shared goals
• Manage Troubleshoot LAN/WAN network issues
• Practice network asset management including the creation and maintenance of network component inventory and documentation as it relates to technical specifications information, network configuration, network mapping, processes, and their related service management records, including incidents, problems, and changes
• Create and update network documentation
• Participate in monitoring all network security solutions
• Design and implement disaster recovery plans for LAN and WAN network connections and protocols
• Identify implementation inefficiencies and suggest/implement corrective changes
• Document concise pre-deployment and post-deployment plans and review with team for all configuration changes
• Deliver concise verbal or written instructions to IT Operations team or facility remote hands
• Monitor network performance proactively and troubleshoot problem areas as needed
• Maintain network components in monitoring systems
• Participate in a 24x7 on-call rotation

Confidential

Confidential

Network Manager/Architect

• Managed all vendors having to do with Network Infrastructure.
• Managed network infrastructure budget efficiently and effectively stayed within budget while meeting the company goals dealing with 99.9 uptime.
• Designed all network solutions for the infrastructure including but not limited to Nexus 7k Core infrastructure.
• Designed and implemented wireless backup solution for 45 remote sites
• Designed and implemented redundant core for new circuit.
• Implemented remote IPSec tunnels for 48 sites.
• Implemented SSL VPN for IT.
• Re-designed IP addressing scheme for scalability.
• Managed Avaya voice system including but not limited to adding deleting accounts, installing voice gateways, call troubleshooting, worked with telco vendors to correct reported problems.
• Desinged and implemented remote sites including but not limited to Cisco 2900/3900s, Cisco 2960s/3750x and QoS for Avaya VoIP.
• Designed new network infrastructure using Nexus 7012 with multiple contexts.

Confidential

• Worked as an Adjunct Professor mentoring, guiding and instructing students.
• Worked with students after class to help when needed.
• Taught the following classes: Cisco Switching, Cisco Routing, wireless, VoIP, Linux Fundamentals,
• Network administration, wiring, wired and wireless, campus network design, and converged networks.

Confidential

Tier 3 Network Engineer

• Successfully mitigating technical issues stemming from the JPMC global network on a daily basis.
• Constant phone customer support for internal customers as well as business partners.
• Performing trouble detection, isolation and mitigation of network failures on the JPMC Global network.
• Effective troubleshooting of network routers, switches, firewalls, cache engines, and hubs on a daily basis.
• Performing Analysis and determination of network failures as related to network servers, applications, wireless, and other sporadic failures.
• Constant collaboration with Cisco TAC on multiple issues on numerous fixes concerning the JPMC global network.
• Fault analysis using tools such as network sniffers, netscout, smarts, Cisco Works, Cisco ANA and netcool.
• Exceptional implementation of network solutions used to remediate network down emergencies.
• Provide customer installation support on a daily basis.
• Promotion of team collaboration and cohesiveness in daily interaction with co-workers.
• Daily DMZ troubleshooting, remediation and support in order to correct the multiple issues and/or Business Partner problems.
• Articulating the shift occurrences on the daily global turnover call.
• Elucidate technical problems and/or solutions regarding Cisco routers/switches/firewalls/cache engines, Nortel, ADTRAN, Bluecoat and other equipment on bridge calls for break fix and project related issues.
• Collaborate with internal customers concerning technical process design and OLA operational level agreements . Perform negotiation for the specifics of agreements.
• Present written material outlining technical failures and fixes on a daily basis.
• The utilization of excellent written communication skills by writing up time-lines subsequent to technical issues that cause millions of dollars of loss, detailing times, participants, events and actions.