SUMMARY

• Over 11+ Years of expertise in Microsoft Windows Systems\Virtualization Administration (Hyper - V&VMware) in Designing, Deploying, monitoring, troubleshooting and maintaining of servers/desktops.
• Expertise in virtualization technology like Citrix XenApp, XenServer,Windows Server 2012 R2 Hyper-Vand VMware 4.x/ 5.x
• Extensive experience in IT-Infrastructure Management Projects such as WindowsOS Deployments/Migrations, server/desktop/application virtualization and application packaging.
• Expertise in OS image build, customization and deployment using SCCM, MDT, Symantec Ghost and automation of manual process of the OS image build.
• Patch management and Vulnerability management using BigFix and WSUS.
• Working experience in Waterfall&Agile (SCRUM) Software Development Methodologies.
• Experience in Team Foundation Server (TFS).
• Extensive experience in performing Systems Administration either Standard and Enterprise Server edition of Microsoft Windows 2012/2008 R2/2008/2003/2000, in addition to the Microsoft desktop support machines of Windows 8/7/Vista/XP/98.
• Excellent work experience on Active Directory Domain Services (AD DS) on creating and defining the object classes and attributes that relates to users, computers, printers and services in addition to the extension of the object interface by managing permissions, group policies and delegations.
• Experience in File and Print Server migrations using File Server Migration Tools (FSMT)
• Expertise in scripting languages: PERL, JavaScript, VBScript, PowerShell&Lotus Script
• Good working knowledge of application packaging using Install Shield tool.
• Experience in Software Distribution and Installation technologies
• Experience in creating Active Directory Domain Services (AD DS) and defining the object classes and attributes that relates to users, computers, printers and services in addition to the extension of the object interface by managing permissions, group policies and delegations
• Provide Level 2, Level 3 technical support. Furthermore, aid in the evaluation of new products and services, and manage vendor service agreements.
• Proven experience in IT infrastructure planning, performance, monitoring, development, and familiar with applicable data privacy practices and laws.
• Able to serve as point of escalation to assist Help Desk to resolve difficult user support issues.
• Capable of managing numerous projects while leading cross-functional teams to meet and exceed overall IT initiatives.

TECHNICAL SKILLS

Operating Systems: Windows Server 2012/2012 R2, Windows Server 2008/2008 R2, Windows Server 2003/2003 R2, Windows 2000 Server, Windows 8.1/8/7, Windows XP and Windows CE. Working knowledge on Unix and Linux platforms.

Virtualization: Remote Desktop Services, VDI, Terminal Services, Microsoft Virtual Server 2005/2008, Microsoft Virtual PC. Citrix XenApp, Citrix Presentation Server, Citrix Provisioning Server, XenServer Familiar with VMware VSphere, ESX servers and technologies involved.

Remote Install: WDS, RIS, Symantec Ghost, MDT, SCCM, AirWatch

Network Servers: Active Directory, DNS, DHCP, NLB & Failover clusters.

File Servers: DFS, FTP

Remote Admin/ Patching: WSUS, Dame Ware Mini Remote Control, WinPE, VNC

Web Technologies: IIS 6.0/7.0/7.5, HTML & ASP

Languages &Scripting: C, C++, SQL, Perl, PowerShell, JavaScript, VBScript & Lotus

PROFESSIONAL EXPERIENCE

Confidential Atlanta, GA

Windows/Hyper-V Administrator

Responsibilities:

• Level 3 OS administration support of Windows Servers (2008/2012) installed on Physical as well as Virtual infrastructure
• Hardware support of Physical servers built on Dell/HP/IBM infrastructure
• Configuration and administration of Virtual servers hosted on Hyper-V
• Troubleshooting issues related to Failover Clusters and failover policies effecting clustered resources
• Investigate issues related to failed backups
• Configuring NIC teaming
• Troubleshooting issues related to monthly server patching
• Automated alerts with regards to a wide range of hardware, software, storage and network related issues with the servers using PowerShell & PERL scripting languages
• Configuring and Managing Microsoft SCCM 2007, SCCM 2012 Infrastructure
• Analyze the design changes in the release that impacts packaging
• Identify the impact on packaging with new functionality
• Creating packages for new releases
• Exporting packages to SCCM
• Creating collections for new releases on SCCM
• Assigning packages to collections on SCCM
• Assign dispenser serial numbers to collections on SCCM
• Analyze & support the changes required for package automation scripts
• Implementing new packaging strategy to support migration to AirWatch
• Export the packages to support AirWatch
• Extend package automation scripts to support new functionality

Confidential

Responsibilities:

• Installation of VMware ESXi, windows 2008 server, Windows OS
• Administrating and configuring VMware vSphere 4.1, VMware vCenter systems, file and print servers
• Managing & Monitoring VMware Backup
• Configuring P to V, V to V (Virtual to Virtual) using VMwareconvertor
• Installing, configuring and networking of systems, devices, operating systems and applications throughout the network.
• Troubleshooting and resolving operational issues of LAN\WAN, Internet\intranet services, remote access.
• Configured user level, file level security, and System policies.
• Maintenance of server application software, Database, upgrades and service packs
• Deploying Microsoft security patches & hotfixes from the BigFix Console using Fixlets
• Generating security vulnerability reports using BigFix
• Remediating the security vulnerability issues
• Preparing Weekly and Monthly reports.
• Taking Backup at regular interval of time period
• Solution design and implementation of Zero Touch Installation of Windows 7 using Symantec Ghost
• Developed a PERL wrapper around Symantec Ghost to implement Zero Touch Deployment of Windows 7
• Design and development of the tool
• Implemented many design and GUI changes in the tool that reduced many next day support issues
• Performed the role of a tester for the tool changes by always ensuring that defect-free code is delivered to the production
• Acted as a single point of contact for reviewing & remediating sites’ pre-check health issues
• Provided On-Call support during the nightly upgrade activity performed by offshore team
• L3 Support for the rollout and next day issues

Confidential

Responsibilities:

• Solution design and implementation of Zero Touch Deployment of Windows Server 2008
• Design and development of a solution to configure array remotely, without needing to remove the recovery drive before deploying Server 2008 remotely
• Remediated WinPE server support CD to make it compatible with Server 2008
• Automated and standardized the manual process of image build and deployment
• Remediated printer configuration scripts to make them work on Windows Server 2008
• Remediated server setup scripts to make them work on Windows Server 2008
• Also remediated many in house PERL & VB scripts to make them work on Windows Server 2008
• Worked on a solution for providing elevated privileges to the logged on users
• Worked on identifying interactive services and make them non-interactive as services no longer interact with the logged on user in Server 2008
• L3 support for the rollout process

Confidential

Responsibilities:

• Image build for server 2003 and Windows XP
• Creating image patches and deploying as payload packages
• L2 support for BAU issues escalated to Banking Center Engineering team
• Certifying new hardware like printers, QST, MICR readers, Validators etc.
• Design, deployment, and configuration of Windows Servers
• Collection and documentation of IT related data
• Monitoring/Alerting system deployment and configuration
• Design Solution for HP Thin Client End User Architecture with Citrix XenApp architecture
• Design Citrix XenApp architecture
• Implement MDT 2010
• Capture and deploy Windows Vista SP2 using ImageX and MDT
• Capture and deploy Windows 7 using ImageX and MDT
• Implement Solution for HP Thin Client End User Devices with Citrix XenApp architecture
• Implementing Windows Server 2008 AD and Citrix XenApp
• Implement Windows Server 2008 Clusters and MS SQL 2005 Clusters
• Implementing Windows Server 2008 GPOs
• Enabling lotus applications for the Web access
• Testing the web enabled applications
• Support for the enablement
• Remediating lotus applications
• Remediating java scripts and VB scripts

Confidential

Responsibilities:

• Support for the rollout process
• Involved in the development of tools for the rollout
• Development of new tools
• Creation of packages
• Testing of packages
• Migration engineer
• Quality analyst
• Remediating access database
• Remediating excel, word and power point files
• Support for the rollout
• Next day support for the migration
• Configuration of Packages and creation of MSIs
• Remediating in-house applications
• Configuration of MST’s for the vendor MSIs
• Documentation of the process
• Application Testing
• Next day support for the deployment
• Migration of file servers
• Backup of configuration servers
• Documentation of the process
• File and Print file migration engineer
• Support for the rollout
• Next day support