Print Server Administrator Resume
Jacksonville, FL
SUMMARY
- A results - oriented Desktop and Server Administrator with several years of experience providing centralized systems operational support, administration, installation and maintenance of company network hardware and software, including servers, routers, telecom connections, operating systems, distributed processing, and client server operations.
- Proficient at researching, analyzing, tracking, and resolving problems in a timely and efficient manner. Adept at delivering day-to-day hands on support to the organization’s end user laptops, desktops, servers, and applications. Excellent communicator with the innate ability to manage multiple projects with competing deadlines.
Areas of Expertise
- Server Configurations
- Identifying & Resolving Issues
- Active Directory Support
- Server Migrations
- Hardware/Software Installs/Upgrades
- Server / Desktop Security
- Server Builds
- Written/Oral Communication
- IT Support & Training
TECHNICAL SKILLS
Operating Systems: Implementation/Support/Troubleshooting
Server: Windows server / 2008, Active Directory, Exchange, VMware vSphere, Citrix XenApp Server 6.5, Symantec NetBackup, Robocopy, Windows Easy Transfer
Networking: Hardware Implementation/Support/Troubleshooting, TCP/IP, DHCP, DNS, WINS, FTP, Telnet, LAN/WAN, Printers, Servers & Workstations, Printer Logic, HP Blade Servers, Software Delivery and Configuration Management Systems, HP Open View Configuration Management (OVCM), Tivoli, Provisioning Manager (TPM), WSUS
Issue Tracking & Change Management System: ResolveIT, ServiceNow, Aperture, EPO, Tivoli Monitoring System, Virtual Change, Infoman, ESM
PROFESSIONAL EXPERIENCE
Confidential, Jacksonville, FL
Print Server Administrator
Responsibilities:
- Granted permissions to clients in order to view and install printers using specified methods in any combination of IP address range (subnet), Active Directory user, Active Directory computer, Active Directory group, Organizational Unit (OU), and MAC Address.
- Configured maps to enable end users to quickly find and install printers.
- Generated reports on printed job, audit events, and physical printer records to determine usage, changes, and status respectively.
- Implemented Printer Logic Portal Infrastructure in compliance with client specification, utilizing Printer Installer to eliminate Print Servers by migrating 1000+ shared print queues to the portal.
Confidential, Jacksonville, FL
Systems Administrator
Responsibilities:
- Supported 300+ servers in a Wintel environment in Active Directory
- Facilitated data transfer using Robocopy and Windows Easy Transfer and managed and configured HP Blade servers.
- Installed and managed Windows Physical and virtual 2003, 2008R2 servers using TPM and Vsphere.
- Performed Active Directory administration in a large multi-domain environment.
- Administered backups on servers using Symantec Veritas NetBackup 7.x.
- Recognized by upper management for delivering quality server support service by troubleshooting and solving complex TCP/IP and DNS issues.
- Performed Microsoft server migrations from Windows 2003 to Windows 2008R2 on 1000+ Servers.
- Identified and resolved potential “severity one” hard ware and OS incidents
- Formulated and delivered quality work while following standard procedures and documentation within ePO/McAfee environment used to manage various sites.
- Managed servers in VMware infrastructure using vSphere Web Client.
- Provided 1st and 2nd level support to Help Desk and other staff.
- Created and maintained documentation of servers systems, operational procedures, problem resolutions, and software license.
Confidential
Systems Analyst
Responsibilities:
- Delivered desktop, laptop, and server enterprise support for all entities within Active Directory, ensuring the reliability and availability of enterprise desktop systems across varied platforms.
- Conducted image deployments, moves, adds, and changes within a Wintel Environment.
- Diagnosed, removed and replaced server hardware components and restored system from backups.
- Maintained accurate assets records of servers and related equipment in Apperture asset database.