| Confidential - Cisco IOS Script Creation Cisco Catalyst Administrator Version 12.3
- Cisco Change Management for 6500 and 3500 Series Catalyst L2 and L3 Switches
- Level 3 Design and Support for the North American Network Infrastructure
- Hardware Cisco, Routers, Switches, and ASA's
- Cisco Layer 2 and layer 3 Network Devices. 2610 Routers, 3500 Series Switches, 1240 Series Wi-Fi Access Points, 6000 and 4500 Catalyst Series IOS Switches, 1841 Series Routers
- Applications - MS Office, Outlook/Exchange, and Oracle Client Support
- The team supports the 802.1X Project IOS Upgrade / Conversion Project. The Bank network has Switches that are not capable of handling the new technology so they need to convert to newer 6500 switches or upgrade the Catalyst OS Based Switches to IOS in bank locations across the US. New switches have wireless IOS built-in versus the old technology. Daily configuring of new switches and ability to convert/replace older switches which are 3560 series. Heavy router/switch hand's on background and conversion project experience for IOS switches. The project includes doing the testing, configuration, and implementation of the new Cisco Routing and Switching equipment. The network utilizes Catalyst IOS Layer 3 platforms, 6500 and 4500 series, 3700 Series Stackable Gigabit Switching, Multiple Router Platforms, 3000 series VPN concentrators.
Confidential - Cisco Catalyst Administrator Version 12.3
- Cisco VPN Device maintenance
- Full range Server/Application/Network Engineering Design and Support
- Level 3 Design and Support for the North American Network Infrastructure
- Hardware Cisco, Routers, Switches, and ASA's
- Cisco Layer 2 and layer 3 Network Devices. 2610 Routers, 3500 Series Switches, 1240 Series Wi-Fi Access Points, 6000 and 4500 Catalyst Series IOS Switches, 1841 Series Routers
- Applications - MS Office, Outlook/Exchange, and Oracle Client Support
- Lennox International is a premier HVAC Equipment Manufacturer. They provide managed services to both their internal Manufacturing and sales divisions as well as all of their retail locations and Repair Locations in North America. These customers span their sales, manufacturing, repair, and Maintenance divisions. The network spans Central and North America with Locations in the US, Canada, Mexico, and the Caribbean. There are multiple major datacenters in the US and Canada. The network is a complete Cisco infrastructure that provides service to over 300 customer and corporate Sites. My position is responsible for testing, coordinating, installing, and training the permanent IT support on the new WAN infrastructure and equipment. My team also provides Level 3 incident support in addition to the Network Upgrade and Maintenance Project. The project includes doing the testing, configuration, and implementation of the new Cisco and Sixnet Routing and Switching equipment. The network utilizes Catalyst IOS Layer 3 platforms, 6500 and 4500 series, 3700 Series Stackable Gigabit Switching, Multiple Router Platforms, 3000 series VPN concentrators.
Confidential - Cisco Catalyst Administrator Version 12.3
- Cisco VPN Device maintenance
- Full range Server/Application/Network Engineering Design and Support
- Level 3 Design and Support for the Worldwide Network Infrastructure
- Hardware Cisco, Citrix, and F5 Routers, Switches, and Load balancers
- Cisco Layer 2 and layer 3 Network Devices. 2610 Routers, 3500 Series Switches, 1240 Series Wi-Fi Access Points, 6000 and 4500 Series Cat OS Switches, 1841 Series Routers
- Applications - MS Office, Outlook/Exchange, and Oracle Client Support
- CitiGroup is the one of the largest banks in the world. They provide managed services to both their internal financial divisions as well as all of their third party financial services customers. These customers span their banking, credit, and financial consulting divisions. The network spans 103 Countries around the world. There are multiple major datacenters in Europe, the America's, Asia, and Australia. The network is a complete Cisco infrastructure that provides service to over 3000 customer and corporate Sites. Responsible for all Preventative maintenance Installs, Moves, Adds, and Changes as well as providing Level 3 incident support and Network Upgrade and Maintenance Project management, implementations, and Change Controls. The network utilizes Catalyst IOS Layer 3 platforms, 6500 and 4500 series, 3700 Series Stackable Gigabit Switching, Multiple Router Platforms, 3000 series VPN concentrators.
Confidential Network Engineer Network, VoIP, and WAN Server Support - Cisco Catalyst Administrator Version 12.3
- Cisco 3000 VPN Concentrators
- Microsoft Server 2003/2008 Installation and maintenance
- Microsoft Active Directory Administration
- Full range Server/Application/Network Engineering Design and Support
- Cable Plant Design and Maintenance
- Solarwinds ORION Network Monitoring Application Administrator
- Level 3 Design and Support for the North American Network Infrastructure
- Hardware HP Dell Workstations and servers, Microsoft
- Cisco Layer 2 and layer 3 Network Devices. 2610 Routers, 3500 Series Switches, 1240 Series Wi-Fi Access Points, 6000 and 4500 Series Cat OS Switches, 1841 Series Routers
- Applications - MS Office, Outlook/Exchange, and Oracle Client Support
- Lufthansa Systems Group is the IT services arm of Lufthansa Airlines. They provide managed services to third parties for various Airline industry and manufacturing applications and Infrastructure. The network spans 30 States from California in the West to New York in the Northeast. There are two major datacenters, one in Europe and one in Dallas Texas. The network is a complete Cisco Infrastructure that provides service to over 300 airport and corporate Sites.
- Position responsibilities included all Installs, Moves, Adds, and Changes as well as providing Level 3 incident support and Project management and implementations. This included doing all network level moves, adds, changes, and level 2 and 3 problem management for their Cisco and Microsoft based applications and appliances. The network utilizes Catalyst IOS Layer 3 platforms, 6500 and 4500 series, 3700 Series Stackable Gigabit Switching, Multiple Router Platforms, 3000 series VPN concentrators.
- Also responsible for the basic administration and maintenance of their Microsoft Server and Active Directory Infrastructure. The Microsoft Infrastructure is based on HP servers and workstations. I handled configuring all of the network and server hardware for each facility and then acted as technical lead for each of the sites installations. This includes the installation, maintenance, and training for the various sites Network Support Teams. This training involves generating and Maintaining accurate Visio and Microsoft Excel Configuration Templates for all of the various devices.
Confidential Network Engineer III Network Remote Services Team VoIP and WAN Server Support - Cisco Call Manger Administrator Version 5.3
- Cisco MeetingPlace Version 6
- Solarwinds ORION Network Monitoring Application Administrator
- Full range Microsoft Server/Application/Network Engineering Design and Support
- Level 3 Support for VoIP, Network Infrastructure
- Hardware HP Dell Workstations and servers,
- Cisco Layer 2 and layer 3 Network Devices. 2610 Routers, 3500 Series Switches, 1240 Series Wi-Fi Access Points, 7900 Series Cisco VoIP Phones and Conference Stations
- Applications - MS Office, Outlook/Exchange, and Oracle Client Support
- The position is also responsible for all infrastructure level Installs, Moves, Adds, and Changes as well as providing Level 3 incident support and Project management and implementations for the Layer 1 Cable Plant and rack installations and maintenance for their datacenters, and customer location MDF's and IDF's. the mobile computing UCM Applications. This includes the installation, maintenance, and training for IP Communicator and Cisco Unified Video Advantage Software utilizing the Logitech and on board Video cameras. These applications are used for both point-to-point video conferencing calls utilizing the UCM system Directly and our Cisco Meeting Place implementation. Administers all user level functions of the full implementation of Cisco Meeting Place with full video conferencing and application sharing capabilities.
- The position is also responsible for the full Microsoft Server Infrastructure support of their file, application, Active Directory, and Naming Services. This included Server Builds, maintenance, and decommissioning. It also includes all User level File and application access setups, moves, adds, changes, and deletions.
- Full range Server/datacenter/network Engineering Network Support, Design, and implementations of server racks, cabling, raised flooring, and conditioned and backup power for the various datacenters.
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