Systems Analyst Resume Profile
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SUMMARY
Systems Analyst experienced in managing multiple platforms Windows, Mac, Linux, iOS, Android . Configures and maintains servers, workstations, and network devices. Handles technology deployments, and makes purchasing decisions.
EXPERIENCE
Confidential
- Provided support for Mac systems, OS X, iOS, and related technology to Marriott executives.
- Trained technicians and executives in use of operating systems and applications.
- Optimized VMWare and Windows 7 for virtualization on OS X.
- Troubleshooted virtualization-related driver and network connectivity issues.
- Worked with other techs to identify and rectify technical problems.
- Used BMC Remedy IT Service Management/ITSM to document calls and solutions.
Confidential
- Built dual-directory domain with Active Directory and Open Directory.
- Installed servers running Windows Server 2008 and OS X Server 10.9 Mavericks.
- Migrated school from Windows-only to mixed Mac/Windows environment.
- Configured and troubleshooted Windows 7, Windows 8, and Mac OS X workstations.
- Requested quotes and made purchase decisions with budget of up to 130,000.
- Set up wired network devices, wi-fi, and network services including DHCP and DNS.
- Used VMWare and Parallels for virtualization and Boot Camp for compatibility.
- Remotely controlled systems using Remote Desktop/VNC and off-site using VPN.
- Managed iPhone, iPad, Android, and BlackBerry devices.
- Trained staff in technology use.
- Honored by students and co-workers with dedication of the entire 2014 school yearbook.
- Oracle Database Administration
