SUMMARY

• Around 6 + Years of IT experience that includes Citrix XenApp, Presentation Server /CITRIX Met frame, Windows servers, VMware on various Hardware Platforms ranging from COMPAQ Proliant, Dell Servers & Intel servers.
• Experience in Installation, Configuration Maintenance and Troubleshooting of CitrixPresentation Server.
• Citrix Web Interface, Packaging and Publishing applications thru Citrix Installation Manager/Packager
• Extensive Experience in Installation and Administration of Windows.
• Experience on migration of Citrix Provisioning Services(PVS).
• Extensive experience on Windows Server Administration, maintenance, configuration and troubleshooting. DNS, DHCP, Active Directory Group policies, VERITAS and Arcserve Backup Technologies.
• Experience with VMWARE ESX and Virtual Canter, VMotion, and Virtual machines.
• Experience in Networking, TCP/IP, Ethernet, DNS, DHCP, WINS, and Active Directory.
• Experience in installing & maintaining various rack mounted and Blade servers from Dell, HP, IBM and CISCO.
• Hands on experience in installation, configuration and administration of IT resources.
• Experienced on XenApp 7.6 and XenDesktop 7.6 in a Lab environment.

TECHNICAL SKILLS

Citrix: Met frame Presentation Server 4.0, XenApp 7.1/6.5/6.0, Installation Manager, Resource Manager, Load Balancing, Provisioning Services (PVS), Edgesight, Citrix Policies, Access Management Console, License Server, ICA Clients.

Operating Systems: Windows 2005/2008/2012 , Windows XP/Vista/7.

Applications & Tools: MS Active Directory, Microsoft App - V, VMware ESX 3.0/3.5, 4.0/4.1, 5.0/5.1 Virtual Center 1.3/2, P2V Assistant, Platespin Power convert 6.5, Norton Ghost 2003, McAfee/Symantec Antivirus, MS-SQL Server 2005/2008/2008 R2/2012/2012R2.

Hardware: HP, HP-Proliant Servers DL360, DL380, DL680 and DL585 Rack mount server, Routers, Switches, SDSL/ADSL Modems, Audio/Video cards.

PROFESSIONAL EXPERIENCE

Confidential, Urbana, IL

Citrix Engineer

Responsibilities:

• Responsible for supporting and managing over 400 plus Citrix Servers and 7000 User’s Applications.
• Interacting with business users for gathering the requirements for on boarding the applications to Citrix Servers.
• Troubleshooting with EPICHyperSpace Citrix Servers.
• Successfully migrate PVS Servers 6.1 to 7.6.
• Worked on DHCP during PVS Server migration.
• Created and deployed of new images on PVS environment.
• Load balancing and high availability configuration for PVS servers.
• Created and maintaining the VMware session in Test and Production Environment
• Created and documented process for deploying Virtual machines on VMware.
• Used BMC ticketing system for troubleshooting Citrix tickets.
• User’s Applications Involved with ticket priority and supporting on­call for Windows and Citrix.
• Provided daily, weekly and monthly health reports on existing Citrix Farm and suggesting up gradations of servers or license server.

Environment: VMware, VSphere, ESX 6.0,Citrix XenApp, Citrix Provisioning Services (PVS),Windows Server, SQL Server2008R2/2012, Confidential HyperSpace Citrix Servers, BMC.

Confidential, Greenville, SC

System/Citrix Engineer

Responsibilities:

• Responsible for supporting and managing over 332 plus Citrix Servers and 3200 User’s Applications. Involved with ticket priority and supporting on-call for windows and Citrix.
• Responsible for Citrix server installation, Configuration management, security, hotfixes and troubleshooting.
• Managed and assisted all phases of project - scoping, design, deployment, testing, rollout, user support, and documentation.
• Responsible for working on trouble tickets created by users and application servers from various location.
• Installation, Configuration Troubleshooting of Windows 2008R2/2012R2 Servers.
• Managing users accounts networking and connectivity for Citrix connectivity.
• Installation and configuration of VMware VSphere 5.0, ESX 6.0on a HP Proliant BL C 7000 Server.
• Troubleshoot end user application access issues on Citrix Presentation / XenApp servers.
• Planning and testing the new applications using Citrix Streaming Profiler.
• Testing and monitoring server health using Citrix EdgeSight for XenApp 6.0/6.5 environment.
• Coordinate with various departments regarding production issues.
• Created documentation for server builds and Citrix applications installations.
• Resolving Problems related to Disk Space Usage, Printing, Virtual IP addresses and CPU workload management.
• Implemented McAfee/Symantec Antivirus on Citrix MetaFrame Farm.
• Managing Terminal Server Licenses and Citrix Licenses.
• Testing of Citrix related builds, packages and escalated to the engineering team for break fix.

Environment: VMware, VSphere, ESX 6.0, Windows Server, SQL Server, Terminal Servers, Citrix XenApp, Xen Server, Hyper V.

Confidential, Jacksonville, FL

Windows/Citrix/VMware Administrator

Responsibilities:

• Responsible for supporting and managing over 450 plus Citrix Servers. Servers are in multiple locations with different flavours of Citrix i.e. XenApp 4.5 /PS4.5, PS 6.5, XP MetaFrame based on physical and VMs.
• Involved with Change ticket, priority tickets and Supporting On-call for Windows, Citrix and Virtual machines.
• Created a new server 6.5 Farm and migrated servers from MPS4.5 farm through Replacement VMs and In-place migration strategies.
• Installation, Configuration Troubleshooting of Windows 2003/2008R2/2012R2 Servers.
• Installation, Configuration, Maintenance and Troubleshooting of Citrix Presentation Server 4.5/6.5.
• Responsible for Citrix server installation, configuration management, security, monitoring and tuning, troubleshooting and related vendor interfacing.
• Managing user accounts, networking and connectivity for Citrix connectivity.
• Redesigned and rebuilt Citrix test lab on VMWARE.
• Administrated VMWARE Servers Farm comprising of VMWARE ESX 5.0 Servers consisting various Windows Servers.
• Complete configurations as per our standards and deploy all the core applications for clients.
• Ensured compliance with all pre-defined SLA and target measures, enhanced support processes accordingly to meet those measures.
• Compose Operations Procedures manuals and conduct turnover meetings prior to each implemented environment's Go-Live to production status or existing production environment.
• Coordinating with team members and clients for issues, updates, service delivery and communicating with various levels of management hierarchy.
• Installation of Security Patches and service pack that releases by Vendors according to change management.

Environment: Microsoft Windows, Citrix, XenApp, VMWareESX Server 5.0 SSL/TLS, IIS 7, ESX 5.0, VC server.

Confidential, Minnetonka, MN

Windows/Citrix XenApp/VM Admin

Responsibilities:

• The project involved administering and maintaining XenApp 6.0/4.5 on 150 servers with a total user base of 4700 end users.
• Administrated and Implemented Citrix Presentation Server 6.0/ 4.5, built and maintained Farms, Member Server, Citrix License Server, Data Collector, Data Store.
• Setup, Configured and Published application in Citrix Fat and Thin Client via Citrix Presentation Server.
• Configuring and Troubleshooting via a web portal which include Printer issues to Farm errors.
• Installed and Configured Window 2003, Terminal Server, Terminal Licenses and IIS 5.0/6.0 Servers.
• Extensively worked in Active directory, group Policies, and DHCP for optimal performance.
• Upgraded Citrix XenApp 4.5 farm to XenApp 6.0 farm with the latest hotfix roll up packs.
• Built-out infrastructure/servers for XenApp 6.0 farm and decommission infrastructure servers in the old farms.
• Installed and configured Citrix XenApp 6.0 farm with multiple zones based on geographical locations.
• Migrated servers from multiple decentralized farms to a centralized global farm.
• Installed, configured, and troubleshoot Citrix NetScaler devices in the support of Citrix Access Gateway.
• Installed and configured edge sight 5.3 for end to end monitoring. Generated alerts and reports on edge sight to monitor health of server farm.
• Ran CDF traces and SQL profilers and worked with Citrix to troubleshoot IMA issues caused by corrupt dlls.
• Created, tested and applied new Citrix policies and custom load evaluators based on line of business requirements. Customized applications using windows policies.
• Streamed virtual applications using Microsoft App-V to Citrix servers and delivered to end users as published applications.
• Installation and Configuration of networks, router/switches configuration and wireless access point/router with security, TCP/IP, VPN, Content Filtering, Access Control Lists on router/switches, VLANs (port mapping, naming etc.), and routing IP address in both LAN/WAN and wireless networks.

Environment: Xenapp 6.0, VMware ESX server 4.0 SSL/TLS, IIS 7, ESX 4.0/3.5, VC server.

Confidential, Dallas, TX

Citrix & VMware Systems Admin

Responsibilities:

• Installation and configuration of VMware VSphere 4.0, ESX 3.5 on a HP Proliant BL C 7000 Server (C-class), VMware Infrastructure Client, VMware Virtual enter, License Server and VCB Setup.
• Built and maintained the system infrastructure to host the EMR, Titan, and Docutrak application in Citrix farm both in physical and virtual servers. .
• Responsible for the operations, maintenance and upgrading of the Citrix farm, including remote access via Netscaler Access Gateway.
• Published application in Citrix Presentation farm through web client, worked in citrix policies, citrix access gateway and web interface.
• Extensively used Password Manager for account management.
• Installed and configured Edgesight to monitor system capacity and performance monitor.
• Worked with team member and end users to support and handle the request for the RSA token, User Creation in Active Directory, Server issues.
• Documentation of the server built process, RSA token support, Citrix Policies, prepared business case documentation about the Citrix farm and VMware for cost cutting
• Researched with other team members in new products and technologies for optimal utilization of the Blade Servers, cost cutting and site-to-site redundancy.
• Administered and implemented VMware ESX server 3.5 hosting VM in window 2003 standard.
• Successfully migrated physical server and VM in ESX server using VMware Converter.
• Designed and installed the VMware Consolidated Backup to ease the backup of the VM an integrated with VERITAS Netback up.
• Installed and Configured Window 2003, Terminal Server, Terminal Licenses and performed system and application updates.

Environment: VMware, VSphere, ESX 3.5, Windows Server, SQL Server, Terminal Servers, Citrix XenApp,XenServer.

Confidential

Windows System Admin

Responsibilities:

• Installed, configure and troubleshoot computer hardware, operating systems, network configurations and software.
• Managed the installation and configuration of Windows 2003 Server.
• Installation & administration of Windows 2003 Domain Controllers, File/Print/Database Servers.
• Provided Norton Antivirus support for virus security.
• Replaced defective Computer and Network equipment as needed such as switches and routers.
• Windows 2003, Installation and configuration and designing of Active Directory.
• Configured Group Policies, Active Directory, password resets etc. Secured client Wireless Networks using encryption and redeployed their Wi-Fi equipment for proper signal and usage hence improved their bandwidth and productivity.
• Configure, troubleshoot and monitor core services such as Active Directory, TCP/IP, DNS, WINS, DHCP and group policy.
• Supported 75 end users in many aspects of the hardware and software environment.
• Installed hardware, applications, maintained LAN / WAN / Wireless networks, support remote access users, develop documentation, the IT team.
• Managed network servers and components including installation, configuration and maintenance.

Environment: Microsoft Windows, Active Directory, TCP/IP, DNS, WINS, DHCP, LAN / WAN.