Senior Project Manager Resume Profile

PROFESSIONAL PROFILE

Senior Information Technology Manager with extensive experience managing Local, Regional and Global projects and managing technical professionals in delivering large IT project implementations and 24/7 production support. Specific expertise managing 3rd party business partners, maintaining SLA's, and Network Communication LAN, WAN, VPN connectivity and Data center migrations. Proficient in managing large global corporate projects. Strategic planner with strong organizational and communication skills.

TECHNICAL EXPERIENCE

Portfolio Management Project Management Cross Functional Resource Management
Service Level Management Change Management Problem Management
Client Relationship Management IT Strategy IT Transformation
Network Architecture Telecommunications Server and Workstation Operating systems Enterprise System Architectures Databases 3rd party business partner management
Clarity GPMO Innovation Lifecycle

EXPERIENCE

Confidential

Senior Project Manager, Infrastructure PMO

Manage infrastructure application migration projects for a multi-year Data Center Relocation Consolidation Program. Identified and raised program risks issues to Infrastructure Project Managers, Stakeholders Program Managers.
Provide application migration server capacity application complexity analysis to approximately 175 infrastructure applications. Chair Checkpoint calls for escalated complex issues with cross function work streams resources to resolve application migration issues.
Maintain weekly senior management project status reporting slides for the infrastructure application migrations.
Manage Network Security Infrastructure application migrations from 8 legacy Data Centers to NEW primary secondary Data Centers.
Partner with the business application Project Management Office PMO Project Managers to determine infrastructure inter-dependencies, risks issues for migrating applications.

Confidential

Senior Project Manager, Service Quality Manager IT

Recommended and configured Agile work environment for project team
Managed 12MM Global Program portfolio
Managed Global GPMO Innovation Project lifecycle Clarity
Managed Global Project Managers, managed financials, schedules, and deliverables
Identified Global project risks and remediation plans.
Delivered 8.3 million IT operational savings annually by leading 3rd party in decommissioning 16 SAP environments, 25 databases and 95 servers
Enabled access for 3rd party providers to corporate IT environments
Delivered project software packaging and deployment for corporate projects
Managed 3rd party providers in delivery of services and maintained SLA's
Configured temporary work spaces with voice and network communications and corporate services for expanded project teams
Managed global VPN communications with 3rd party providers

Confidential

Global Project delivery manager for the Unilever North American Group managing and supervising Global Business Partners and program needs. Managed all infrastructure projects and proactively worked with customers to understand and meet their project needs.
Service Quality Manager and Escalation point Contact
Maintain customer's Service Level Agreements
Maintain NA-IT Annual Contract and project budget
Effectively lead, manage and develop direct reports

Confidential

Managed installation of a Single Master Authenticating NT domain model with a separate Resource Domain utilizing File/Print /Wins/Dhcp/Dns services
Manage the installation of 55 NT 4.0 network-based printers
Manage entire rewiring project of cat 5 cabling for the NJ office
Managed the Token-Ring to Ethernet conversion for NJ and NY offices including removal of token-ring hubs from network
Y2K remediation of entire computer room consisting of 35 Novell/NT4.0 servers including hardware and software
Design and manage worldwide networks encompassing 2 domestic and 5 overseas locations
Manage technical staff of 9

Confidential

Designed and implemented Windows NT 3.51/4.0 Domain network including NT 3.51 and 4.0. Implemented WInframe Citrix servers for remote access for sales organization. Installed and maintained Windows Terminal server with ICA Metaframe and NT 4.0 Lotus Notes servers. Designed localized tape backup solution for entire network.

Confidential

Installed and administered LAN systems including OS/2 and Novell platforms. Installed and configured network operating systems and provided client support for application software. Installed and supported OS/2-based gateway systems providing 3270 and LU6.2 access to host mainframe resources from diverse LAN platforms. Managed the installation, troubleshooting and support for local LAN bridges and T-1 links to remote facilities. Performed system monitoring, and performance tuning utilizing IBM LAN Network Manager, Network General Sniffer, and OS/RM2 products.

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