Professional Summary

• Experienced Information Technology Manager with 15 years leadership positions in IT with increasing responsibility and visibility following 15 years operations management in the retail market with increasing responsibility up to Director of Store Operations for a multi-million dollar chain. Combining a broad range of skills including enterprise application architecture, ERP, CMS, professional services consulting, project management, software development, organization development, and operational issues including budgets, policy, vendor relationships and facilities management.
• Proven success working with all levels of management to set objectives and meet goals. Possess strong communication, leadership and organization skills with exceptional capability to direct daily operations, tactical and strategic projects on time and budget. An earned regional reputation as a subject matter expert in the areas of application security and performance. Demonstrated excellence in many of the current top industry technologies including Data Warehouses, Microsoft SharePoint technologies WSS and MOSS , Enterprise Application Architecture and SOX, PCI and HIPAA compliance. As well as many ERP and CRM applications.

Professional Experience

Sr. Manager IT, Global Distribution Logistics

Confidential

Day to day management of Global Solution Delivery group. Managing development and support for Distribution and Logistics for the Global Supply Chain, including 1.5 million OpEx budget, 3 million CapEx project budgets, strategic planning, recruiting and hiring, resource allocation, technical mentoring and coaching. Application and systems architecture and deployment. Successfully merged three functional teams across multiple countries into one global organization. Includes managing project work and deliverables from multiple vendors with on-site, off-site and off-shore resources. Comprehensive management of application suites based on .NET, MS SQL, Oracle, Unix C C

Notable Successes:

• Consistently exceeded all SLAs for WMS suite of applications 32 named applications across U.S., Mexico and Europe.
• Executed under budget for each fiscal year despite downward pressure on the budget through the year.
• Project to upgrade legacy application to 64bit completed on time, under budget and with fantastically good results i.e. very few business users even noticed the change .
• Implemented a new process for work estimation and Software Development Lifecycle that dramatically improved project completion and success rates.
• Updated and improved coding standards, processes and infrastructure to meet the needs of the new Global working group.
• Built many successful relationships with global business and IT Managers and Directors.

Principal Consultant

Confidential

Managing all development / developers for regional office including planning, recruiting and hiring, resource allocation, technical mentoring and coaching. Member of standing corporate teams including Architecture team, Fiscal budget team, project leadership team. Responsible for multiple concurrent projects from pre-sales to final customer sign-off. Lead technical presentations to customers, business partners, technology groups and education. Guest lecturer to graduate level students on topics of System Architecture, application performance and security.

Highlights include:

• Design and coding of custom tool to bulk load XML defined objects to Business Scorecard Server as part of a software package designed to assist Fortune 100 organizations manage the Governance of outsourced services.
• Lead a team in the design and development of a SharePoint system that leveraged the Windows Workflow Foundation to automate the purchasing process for an international parts supplier for the automotive industry. Requirements gathering and process documentation, system design, coding and deployment.
• Lead a team responding to an urgent requirement for performance improvement at a large 'Community Site' web site where the current 15,000 users were taxing the systems, and an anticipated spike in membership would increase the number of users to over 100,000. Efforts centered around SQL optimization and tuning, as well as identifying and correcting performance issues in SQL stored procedures.
• Lead a security assessment and consulting for a top 10 market public school district after a successful 'hacking' attack. Identifying the compromised systems, the level to which they had been compromised and the subsequent removal of malicious code and files. Implementing new security features, policies and custom code to prevent future vulnerability.
• Lead a multiyear effort at a major university to develop and deploy mobile applications to enhance the community, staff and student experience. Lead development for two new applications. Mentoring and technical support for 10 student teams involved in current UCMobile application development. Includes advising sessions and presentations to individual teams, and participants as a whole.
• Lead an architectural assessment for Clustered MS SQL data warehouse for a multibillion dollar manufacturer in the automotive industry for financial reporting and forecasting.
• Lead architectural analysis, design and implementation of a large scale contract management application which manages the service contracts for thousands of individual locations.

Quantitative Medical Quality/Utilization Analyst Programmer

Confidential

Team lead, primary responsibilities include developing system and application architecture for tools used to access medical claims data, analyze utilization and costs, and report targeted findings. Source data was a Data Warehouse of approximately 23TB comprised of source data from MS SQL, Oracle and DB2 data stores and refreshed monthly. Requirements included data refresh, mapping and effective response times. Projects included desktop applications, Web Services and Intranet applications with ASP.net. Tasked with identifying and reporting 150 million savings opportunity for fiscal year 2007.

System Architect

Confidential

Final responsibility for technical direction for product line including research and development of new technologies that might bring benefits to the organization. Developed Best Practices for development group in technologies from classic ASP to .net with C , including coding standards, class library definitions and naming conventions as well as application architecture for new features and enhancements to existing features. Also developed and maintained SOP documentation for the Development Group, including workflow, approved development methods and software, and data structure for MS SQL databases totaling over 22TB. Lead role in requirements gathering meetings with various Project Owners and management, to determine project direction and outcome. Initiated and led weekly training in 4 core languages used within the group, including ASP, JavaScript, C and SQL.

Programmer / Analyst

Confidential

• Full life cycle development of a variety of applications / software:
• New components and modules to improve functionality and performance of a large scale internet based application serving 2800 concurrent users. Modules included administration, implementation and tracking of sales discounts for various types of memberships two complete e-commerce solutions, including credit card / check processing and remote calls for sales tax and shipping calculations system automation to generate and email reports, import data from a subscription service and real time software licensing and user validation. Technologies included ASP, VBscript, JavaScript, XML, SOAP, CDO, Regular Expressions and extensive MS SQL development including stored procedures, functions and SQL scripting
• Windows application development including a desktop application and deployment package for distribution to sync data across application platforms, and a custom FTP tool, Web Services including one for the sync project, and an ad generator that renders ads to various organizations based on multiple criteria, and Windows Service applications to automate manual system administration tasks. As well as the installation / setup packages for these applications. Technologies included .net 1.1 2.0, C , VB.net, XML, SOAP and T-SQL.

Programmer MIS

Confidential

• Full life cycle development of a variety of applications / software:
• Software developed for the automation of Fiscal Budgets/Reporting for the community mental health care industry. Package implements all ODADAS/ODMH standards for budgeting and reporting revenue to appropriate state agencies, as well as internally generated standardized forms.
• Complete enterprise wide Intranet with various applications and reporting:
• Intranet based HR/Payroll package that performs all HR functions from job listings to employee data tracking, including training, assigned property, benefits management, certification/licensure renewals. With a payroll system that performs all payroll functions including timekeeping, payroll calculations includes all calculations for salary, on-call, hourly with 3 shift differentials , holiday, paid and non-paid time off scheduled and non-scheduled , PTO/EML accrual and all expense reimbursement. System includes modules for scheduling and approving PTO Paid Time OFF and administering agency wide flexible scheduling for employees and is designed to accommodate multiple companies/agencies. Integrated triggers and email for various alerts and communication throughout processes. Fully responsible for application architecture, Relational Database design, all ASP/SQL code, and business logic for this project. System is fully functional.
• Extensive use of T-SQL, DTS Packages etc for a multitude of in depth reports on all aspects of organization performance and statistics including: clinical productivity, client census, revenue and service units, all by department, cost center or individual.

Consultant / Owner

Confidential

• Professional certifications and or fluent in developing dynamic web applications with development tools including: PHP, ASP, HTML, CSS, JavaScript, VBscript, FlashXP, SQL, MySQL, PhotoShop and MS Access.
• Successful completion of various Internet and Intranet projects for various clients including:
• Internet based training and testing system for Mitsubishi Digital Electronics America including online training material on existing products, new product roll-out and business systems. As well as a database driven system to create, administer and track national testing, and transmit data to third party vendor that administered MitsuBucks program.
• An intranet based HR application for LexisNexis to plan personnel and workflow. A color coded drag and drop organizational chart that allowed managers to effectively plan months in advance for staff increases and decreases and incorporated employee performance review data to rank and select existing employees from across company departments and divisions, as candidates to fill existing and future vacancies. System included quarterly performance review, scoring and ranking, as well as Drill Down capability for managers to view successive levels of managers and work groups in their chain of command.

Client Support Manager

Confidential

Development and implementation of interactive training and testing system including all function, content and navigation. Using JavaScript, PERL and MySQL to create custom lessons and corresponding tests, as well as a system for retrieving and delivering database of student scores/results.

Instructor

Confidential

• Developed curriculum and material for classroom and lab instruction in hardware certification courses, and Microsoft Office application classes at Springfield Catholic Central High School.
• Retail management encompassing Store Manager to Director Store Operations

Confidential

Cincinnati Dayton Ohio

Routinely promoted and given more responsibility due to a growing reputation for completing tasks well and ahead of schedule, and exceptional people management skills. Progressing through various levels of management from the store level, through district / region and eventually to the corporate level. Success in that industry was directly tied to my ability to manage people, budgets and P L effectively. Eventually developing a reputation as a 'fixer', frequently brought in to solve P L or operational issues in a store, district or company. Extensive and direct experience with developing and implementing budgets, timelines and projects, as well as an excellent P L management history.