Network Administrator Resume Profile

Systems Administrator

High-performance, results-oriented IT Professional and Systems Administrator with experience in developing and maintaining enterprise network solutions. Skilled in optimizing resources to maintain computer system performance and create robust Windows architectures that enhance usability. Proficient in collaborating with business units to analyze, interpret, and translate needs into solutions, implementing effective action plans to complete projects.

Core competencies include:

System Administration
Project Management
Systems Implementation

Server Development Execution
System Testing / Troubleshooting
IT Resource Management

Application Support
Disaster Recovery Planning
User Training Support

Technical Proficiencies

Platforms:	Windows Server 2003 / 2008 / 2012, VMware ESX 5.0/5.1/5.5, Windows XP / Vista / 7 / 8
Tools:	Active Directory Tools, Group Policy Management, DNS/DHCP Management, Terminal Services, VMware Virtual Infrastructure Client, NMAP, SNORT, SNARE, RSA, NetPro Security Monitoring and Reporting tools, Symantec Endpoint Protection Management Console, Bitdefender Endpoint Security Console
Languages:	VBScript, Batch Scripting, VB 2003/2005, C/C , Java, HTML
Hardware:	Dell Servers Disk Arrays, Watchguard UTM's, Sonicwall UTM's, Cisco Switches and Access Points

Professional Experience

Confidential

Network Administrator

Primarily responsible for development, deployment and administration of all I.T. infrastructure. Serve as main point of contact in working across all departments to ensure proper connections to Windows, Active Directory, VPN and VMware. Assess end-user needs, consulting weekly with I.T. staff and management to evaluate systems operations. Manage technology support operations and enterprise application functions. Continued support of 80 centers and 300 field employees.

Key Projects and Achievements:

Migrated mission critical production servers to off-site secure datacenter
Assisted in deployment of SAN to serve as new datastore for VM's
Deployed Airwatch MDM services to secure all mobile devices

I.T. Associate

Assisted with all support and development functions, including primary responsibility for 2nd and 3rd level end-user, application, network, and hardware support, but also other development projects as deemed necessary by the V.P. of Information Technology.

Key Projects and Achievements:

Served on a team responsible for developing and implementing a plan to migrate in-house web and exchange servers to a third party vendor
Lead on project to upgrade servers to Windows Server 2008/SQL Server 2008, migrate data and virtualize environment
Developed IT/Security policies and procedures to ensure HIPAA compliance

Confidential

Information Security Analyst

Administered directory and authentication services which include Active Directory, Novell eDirectory, RSA, and Cisco VPN. Provided daily management and support of user ID's, groups, and roles.

Key Projects and Achievements:

Successfully completed a major IT security outsourcing project to an off-shore vendor by documenting, training and transitioning operations overseas
Implemented SNORT and SNARE deployments
Assisted in using NetPro security monitoring tools for Active Directory and Windows files systems for auditing and reporting purposes
Devised policies and procedures for user provisioning

Help Desk Analyst - Intern

Provided day to day desktop support for 5,000 domestic and international employees via phone, email, chat, client side or by remote connection.

Key Responsibilities:

Continued Notes and CipherTrust support for users accounts and mail-in databases
Responsible for imaging and deploying new hardware to employees
Resolved hardware and software related issues internal and third party applications
Provided troubleshooting/support for network printers and copy machines
Maintained IT asset inventory database as required

Lotus Notes Administrator - Intern

Provided troubleshooting/support for user accounts and Notes databases. Administered 48 Domino servers in a global environment.

Key Responsibilities:

Provided advanced level support for Global Help Desk and Desktop support staff
Administered CipherTrust global anti-spam utility

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