Professional Services Engineer Resume Remote Office, VA - Hire IT People

TECHNICAL SKILLS

Software Familiarities: Microsoft Office 2007/2010, Visio

HTML: Microsoft IIS, MS Windows 7/8/10

Windows 2003 Server: Red Hat Linux/CentOS

VMware vSphere 5.x/vCenter5.x: Network MANAGEMENT

HP Openview, Solarwinds: SECURITY/RADIUS

Cisco PIX: Checkpoint Firewall NG w/Application Intelligence

Checkpoint VPN - 1 SecuRemote/SecureClient: Radius, Cisco ACS TACACS+

LAN/WAN Technologies: TDM Circuits xDSL

ISDN/Frame Relay/ATM: SONET

H.323, SIP, RTP/RTCP: Metro/Intercity Ethernet

VoIP: Ethernet and Token Ring

Networkings Applications/Tools: Telnet, FTP, TFTP, Ping, and Traceroute, Email, Web

DNS: Radius

Topologies: TCP/IP Protocols

Network Topology Designs: OSI Layer

IP Addressing: Routing - RIP, OSPF, BGP

PROFESSIONAL EXPERIENCE

Confidential, Remote Office, VA

Professional Services Engineer

Responsibilities:

Provide on - site and off-site ForeScout professional services to customers including, product (CounterACT) deployment, configuration, health checks, optimization, training and troubleshooting.
Assist Sales with implementation capacity and network designs
Coordinate pre-installation calls and provide written post deployment summaries
Contribute to the development of best practices and training material
Collaborate with customer support, product management, R&D, marketing and sales regarding deployment techniques, feature requests, product issues and sentiment

Confidential, Portsmouth, VA

Network Engineer

Responsibilities:

Responsible for the Cisco Call Manager and Cisco MeetingPlace installation, configuration, support and administration. Also Build SIP trunks to end devices.
Install, configure, and manage VMware vSphere 5 ESXi servers and Cisco MeetingPlace and CUCM virtual machines.
Install, configure, and manage Cisco 3900 ISR routers/gateways and L2/L3 switches.
Analyzes voice, video, radio-frequency, and/or data communications networks.
Plans network layouts and configures systems to user environments.

Confidential, Virginia Beach, VA

Consultant

Responsibilities:

Identify and track USFF IT assets for the Data Center Consolidation.
Provide day-to-day engineering support Navy Cyber Forces N63 Engineering group.
Facilitate the processing of all Navy telecommunication requests.
Supporting discovery efforts for IT assets.

Confidential, Chesapeake, VA

LAN/WAN Analyst

Responsibilities:

Develops, administers and supports the Cisco enterprise Network routing and switching implement BGP for Internet traffic and using Cisco 3650 (RIPv2 for internal routing) and Cisco 2950 for Layer 2 switching.
Responsibilities include network design including technology evaluations, network architecture, topology development and system specifications.
Other responsibilities include network monitoring, performance analysis, customer support and fault / problem management using Solarwinds Network Management.
Manages and supports VoIP system (Cisco Unified Communications Manager) and Cisco 3945 ISR gateways.
Design Wide Area Network solution (using Metro Ethernet Circuits) for new remote locations.

Confidential, Norfolk, VA

Sales Engineer

Responsibilities:

Regional responsibility for providing the pre-sales technical and systems support for a number of direct and indirect sales channels.
Work closely with various internal Level 3 engineering, project management, product development, and operational groups to develop customer solutions.
Support the sales teams to develop/present technical network designs and presentations.
Design Wide-Area network solutions for new customers.

Confidential, Norfolk, VA

Network/System Support Analyst

Responsibilities:

Provide technical knowledge in support of the University's computing environment through research, implementation and configuration of desktop and portable workstations, network applications in a server environment, and large-scale system in a client/server environment.
Provide technical knowledge, support and problem solving for the defined server infrastructure used within the VMASC (Virginia Modeling, Analysis, and Simulation Center) facility including the installation, configuration and management of server resources to fulfill business needs.
Work with the facility manager to develop a system update and replacement plan that meets budgetary and resource requirements.
Provide technical knowledge, support and problem solving for desktop workstations, portable workstations, network applications, and systems in a client/server environment located within the confines of the VMASC facility including networking infrastructure components used in various locations throughout the VMASC facility.

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Professional Services Engineer Resume

Remote Office, VA

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