Summary

• IS / IT Project Management / Application knowledge combined with outstanding leadership ability and creative problem solving skills in both strategic and tactical areas. Effective communicator, able to explain both technical / non-technical concepts and ideas to non-technical individuals. Superior record of delivering simultaneous large-scale, mission-critical projects on time and within budget. Team-based management style with excellent interpersonal skills.
• Business IS Strategic Management / Business Solutions / Project Management / Process Development Documentation / Budget and Capital Expenditure Planning Monitoring / Change Management / Business Analyst / Presenter Trainer / Staff Management Team Development / Customer Support / Corporate Consolidation / Sarbanes Oxley Compliance / TL9000 ISO 9001 Registration

Professional Experience

IT Project Manager

Confidential

• Provided oversight for managing IT Initiatives such as:
• Disaster Recovery - Compliance SOX
• Project Management Lifecycle
• Spearheaded development of project management lifecycle with the PMO office, determining key project documentation for organization.

Key Projects and Achievements:

• Managed all internal and external IT audit inquiries from firms such as Deloitte. Managed resources, ensuring all appropriate information was obtained, reviewed and accurate.
• Managed weekly PMO meetings, determining and implementing project documentation templates for the organization.
• Managed IT activities during the Initiation phase for the Disaster Recovery project.

IT Project Manager / Internal Controls

Confidential

• Provided departmental oversight for managing IT Initiatives as follows:
• Quality TL9000 v5, ISO 9001/2008 - Compliance SOX
• Applications Development Support SDLC - Project Budget Maintenance
• Technological Review / Assessment
• Spearheaded development / transition from antiquated organization-wide systems to highly streamlined and cost-effective web-based technologies that have dramatically improved efficiencies, decreased operating costs, and optimized data integrity and security quality compliance.

Key Projects and Achievements:

• Managed all internal and external IT audit inquiries from firms such as Pricewaterhouse Coopers PwC and Quest Forum TL9000 for continuation of certification. Managed resources to ensure closure of all audit deficiencies or exceptions.
• Provided oversight for Systems Development Life Cycle SDLC methodology, increasing effectiveness and efficiency in the area of project management.
• Project Management for IS / IT business-wide improvement initiatives related to process re-engineering and roll-out of web based applications including ServiceNow IT GRC and Assyst Change Management providing real-time access to data entry, processing efficiencies and increased positive audit results.

Professional Experience

Confidential

• Hired, trained, developed, and led an 8 person international technical team. Managed 1 million dollar budget for a 1 billion multi-national consulting firm, with more than ten thousand employees. Provided departmental oversight for managing IS Initiatives, Team Development, Quality ISO 9001 , and Sarbanes Oxley Compliance certified , as follows:
• Applications Development Support SDLC - Web / Internet Designs
• Data Base Administration SQL - Help Desk Services
• Quality ISO 9001 Lead - Compliance SOX
• Technological Review / Assessment - Budget Maintenance
• Spearheaded development / transition from de-centralized, antiquated organization-wide systems to highly streamlined and cost-effective web-based technologies that have dramatically improved efficiencies, decreased operating costs, and optimized data integrity and security quality compliance.

Key Projects and Achievements:

• Provided oversight for all Sales / Recruiting applications Office automation positions, providing leadership, strategic direction and career development utilizing MS Office 2003 2000 Suite, ASP, ASP.NET, VB.NET, Crystal, MS Visual Source Safe, MS SharePoint and SQL 2000.
• Managed outsourcing transition activities for major in-house and ERP application software to outsourced / off shore vendor, for parent company initiative Adecco , resulting in 5 million operating savings over a 5 year period.
• Project Management for numerous IS / IT business-wide improvement initiatives relating to process re-engineering and roll-out of web based applications using technologies such as SharePoint and mobile devices providing real-time access to data entry, processing efficiencies and increased positive audit results.

Confidential

• International development and implementation of Sales / Recruiting web-based application.
• Performed analysis, setup, and implementation of PS Financial 7.5 applications including Accounts Receivables, Accounts Payable, Billing, General Ledger modules as well maintaining PS Human Resources application, utilizing store procedures, people code, etc.
• Converted antiquated invoicing system to PeopleSoft Billing module, implementing brand new invoice format / structure for Ajilon Clients streamlining manual processes, saving processing time, lowering DSO.
• Managed several IS vendor relationships / contract negotiations.
• Participated in several corporate-wide mergers, re-designing data, processes.
• Managed Networking / Infrastructure department implementing several alert systems e.g. HP Openview / Ciscoworks improving monitoring efficiencies customer satisfaction, as well as streamlining existing, cumbersome processes.
• Developed, promoted and retrained staff, reducing IT turn-over.
• Conducted quality ISO 9001 audits each year, attaining Lead Auditor role.
• Utilized additional tools in directing managing special projects involving ROI analysis PAF Model , Risk Analysis, Project Server, and MS Projects.

Systems Administrator / Account Executive

Confidential

Provided business and system analysis for strategic business initiatives, managed scheduled call center activities, managed / scheduled all InfoPlus system enhancements and prepared / communicated procedural / system documentation and practices to management staff.