I am looking for a career that utilizes my experience, skillset, and education while providing the chance to further advance my abilities.
Technical Skills/Proficiencies
Operating Systems: Windows XP and above, Mac OS X above, Linux/UNIX, and Windows Server 2003/2008.
Coding Languages: Visual Basic, VB Script, C, C , C , Java, Java script, HTML, and ASP.net, Auto-it scripting
Proficient with: Microsoft Active Directory, DHCP, NetIQ Access Manager, Novell eDirectory, Microsoft System Center Configuration Manager, Windows Print Server, Windows Server Update Services, Windows Deployment Services, Data Protection Manager, SecureDoc Enterprise Server, Microsoft Forefront, Microsoft Data Protection Manager, CrashPlan Pro Enterprise, Fortress Grand: Central Control.
Familiar with: ZENworks, Axium Electronic Patient Record System, MiPACS Dental Enterprise Viewer, Microsoft App-V, Virtualization technology, VMWare Configuresoft.
Experience
Confidential
ERP Systems Analyst Identity Management
Manage InCommon University SSL and personal certificates system.
Troubleshoot certificates with University system and application owners.
Administrate university eDirectory system including provisioning service account for end-users and web applications, processing account reconciliations, and general directory maintenance.
Troubleshoot and diagnose issues related to application/web application authentication.
Migrated NetIQ Access Manager configurations to new hardware.
Manage and administrate NetIQ Access Manager.
Help develop and write workflows within eDirectory.
Currently co-implementing DUO two-factor authentication.
Co-configured DUO Proxy server for Authentication relay.
Experience with LDAP integrated ERP systems peoplesoft , in house developed systems, and other directory systems.
Manage departmental documentation store.
Experience with problem tracking solution.
Formally trained in NetIQ Access Manager.
Formally trained for Novell Advanced IDM administration.
Member of UTHealth Information Security Administrators group.
Confidential
System and Application Specialist II
Supported over 2000 end user, clinical, and academic computer systems.
Primary contact for Microsoft System Center Configuration Manager 2007 server.
Primary contact for Windows Deployment Services server.
Primary contact for automated application installer written in Auto-It scripting language.
Primary contact for Central Control server.
Manage SecureDoc Enterprise server.
Manage Windows System Update Services server.
Manage Microsoft Forefront server.
Manage Microsoft Data Protection Manager server.
Manage Crashplan Pro Enterprise data backup console.
Manage Windows print server.
Manage Safeboot server.
Create custom install scripts and programs for a variety of different software install scenarios.
Create scripted automated driver install for each class of computer supported.
Co-lead implementation of SecureDoc enterprise server during UTSystem encryption mandate.
Implemented Axis Camera station with POE IP cameras.
Implemented Central Control server for image state preservation.
Implemented Digital Video transmission software to output video signal from various camera sources.
Confidential
PC Support Specialist
Supported several buildings managed by The University of Texas including the UT School of Dentistry, UT School of Nursing, UT Operations Center Building, and University Center Tower all located in the Houston Medical Center with respect to desktop support .
Respond to, troubleshoot, diagnose, and repair end-user desktop computer problems hardware and software .
Install, configure, document, and maintain many different software packages which include Microsoft Office, SnagIt, PeopleSoft PeopleTools, Crystal Reports, Acrobat Professional, and MiPacs Dental Enterprise Viewer.
Manage several aspects of active directory.
Replace old computer equipment during computer refresh projects.
Maintain a Windows Print Server
Maintain disk encryption solutions Safeboot, Bitlocker, IronKey
Maintain end point security McAfee, Forefront, Integrity
Receive and maintain IT equipment with an Inventory database
Help implement and develop Apple computer support
Train, guide, and help seasonal hires
Help develop system images
Develop software and hardware solutions for many departments.
Currently helping transition to 64Bit Operating Systems
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