TECHNICAL SUMMARY:

Linux: REHL 3.5 - 5x, Suse 10x, Solaris 5-11, Ubuntu (and variants), Centos, Chrome OS, HPUX, Dunix (DEC Unix), Debian, Fedora, SunOS, AT&T System V 3.2, Libre Office, Open Office, various special purpose apps.

Server: Windows Server 2003, 2008, 2012, 2000-2010 SBS, Active Directory, HP, Dell, IBM, Intel, Sun Sparc Servers, WAN/MAN, Cloud Networks, Storage NAS/SAN (SNAP, EMC, others), IBM 3270 and 5250 hosts.

Virtual Server: VMware 3 - 5X, Hyper - V, Citrix, Virtual Box, Parallels, Virtual Iron, VMlite.

Microsoft: WinXP, Vista, Win7 Win8, MS-Exchange/Outlook 2003-2007, MS-Office, Back Office, SharePoint, SQL, SMS, SCCM, WSUS, IIS, System Center, MMC Tools, Related Lotus Notes Domino, Sametime.

Desktop/Server Imaging: SCCM, stand-alone MS products (WIM, DISM, MDT, related), Alteris, Acronis, Symantec Ghost. Dell KACE, EasyBCD, WinISO. PC-Transport, Carbon Copy, various other disk mgmt tools.

System Management: OpenView, HP Insight Manager, Dell Open Manage, System Center, Tivoli, Dell KACE, SolarWind, What’s Up, SecureID, Firewall-1, WebSense, SonicWall, Wire Shark, Blue Coat Systems, Open Audit, CheckPoint, BeyondTrust, Alteris, Salt, LANdesk, Data Archiving Veritas Backup Exec, CA-ArcServe.

Novell: Netware ver 3x-6x, NDS, Netware Suse 10x, GroupWise, ZenWorks, Border Manager, Console One, NFS Gateway, various Netware Desktop Clients (Windows, Mac, Unix). MISC Packet Sniffers, Cable System.

Antivirus: Webroot, Symantec, McAfee, Sophos, F-Prot, AVG, Bit Defender, Trend, Kaspersky; Software Rev Control Build Master, Cascade, Net Instruments, Desktop & Smart Device support, many other technologies.

Project/Supervisory: Team Lead, Interim Supervisor, Project Manager, SOW, RFP, Project Lead, Disaster Recovery Planning, Risk Management, System Audit, various senior technical Network/System Admin roles.

EMPLOYMENT HISTORY:

Confidential, Cleve, OH

Senior System Engineer/Administrator

Responsibilities:

• Built, maintained, administered RHEL 5x Linux, Solaris 11 Unix, Centos 7x Linux Servers.
• Built, support WebSphere version 8.5.5.2 software development environment utilizing WebSphere App Servers on RHEL 5x Linux, Solaris. System Admin for Win 2008/2012 Servers.
• Manage all developer and vendor software deployments in dev & test environment. Creation of internal WebSphere system install guide. Miscellaneous support including scripting, desktops, kiosks, iPads.

Environment: Dell & HP blade servers, RHEL 5x, Solaris, Windows Server 2008/2012, Windows 7-8, VMware ESX 5x, WebSphere 8.5.5.2, WinSCP, Toad, Lotus Notes Domino 8x, Windows 7-8, Apple iPad, other smart devices, Portable Apps, ATM kiosks, Diebold, Wincor, Middleware, Scripting.

Confidential, Cleve, OH

Project Lead / Manager

Responsibilities:

• Revise original RFP, Define and create project Statement Of Work and overall & specific Project Plans.
• Create project-related technical documents and user guides. Conduct project assessment & planning.
• Partner with peers; and customer at various data centers, to refine project deliverables as needed.
• Build technical team to deliver solution. Supervision of technical team during project.
• Support HP OpenView, Microsoft SCCM, HP Insight Manager, Dell Open Manage, other related tools.

Environment: Dell, HP, IBM blade/rack servers, Windows Server 2003/2008/2012 , RHEL 5x, Solaris 10-11, Sun, Ubuntu, Windows 7-8, SolarWind, SCCM, Insight Manager, Salt, Open Manage, What’s Up, Open Audit, Tivoli, OpenView, LANdesk, Wire Shark, native AD/NDS mgmt tools, Portable Apps, more.

Confidential, Cleve, OH

Network / Desktop Support

Responsibilities:

• Miscellaneous enterprise network, desktop, mobile, and remote access support on an interim basis.
• Perform server/desktop fresh installs and/or rebuilds, Deploy wireless nets, server/desktop system admin, resolve hardware/software issues, install apps, system updates/patches, telecommute support.

Environment: Dell, HP, IBM, various Wintel blade/rack servers, NAS farm, misc. 802.1x WAPs, Windows Server 2003/2008/2012 , Netware 6x, Insight Mgr, LANdesk, Open Manage, What’s Up, Portable Apps, native AD & NDS mgmt tools, VPN, Chrome OS, Solaris, Protocol Analyzer(s), telecommute support.

Confidential, OH

LAN/WAN System Lead

Responsibilities:

• Responsible for SOW, documentation, team activities, overall system issues identification & resolution.
• Manage the activities of 3rd party IT infrastructure team, directly monitor & maintain system availability.
• Network email & system admin of Windows AD & Netware NDS corporate network across 4 states.

Environment: Dell, HP blade/rack servers, Snap NAS, EMC/other SAN, Windows Server 2000, 2003, 2008 (with multiple ADs), Netware 5x - 6x, Novell Linux SUSE 10x NDS environments, GroupWise 8x, Exchange 2007, Wire Shark, Virtual Box, VMlite, Webroot, Kaspersky AV, WebSense, Citrix, Windows XP, 2000, Vista, Win 7, Mac OSx desk/laptop, smart device support, Cisco VPN, telecommute support.

Confidential, Cleve, OH

LAN/WAN Admin Lead

Responsibilities:

• Support NE US region of the Confidential ’s IT Infrastructure, Network, Desktop, Smart Device, Remote Access system; including routing centers, airports, contract towers, administration facilities, dedicated buildings.
• Lead team members’ activities regionally and partner with Fed & contract peers nationally.
• Evaluate, deploy, monitor, IDS (Intrusion Detection System), and other audit appliances, software.
• Support resource for Linux/Unix systems (Solaris, Centos, RHEL, Ubuntu, Dunix, UNIX) support.
• Highlights include: Recipient of national Lockheed-Martin 2008 Performance Award for IT excellence.
• Collaborated with regional Cisco VLAN project lead to correct configuration issues during deployment.
• Collaborated with regional Confidential admin to create process to securely wipe disks, recycle computer gear.
• National POC and project lead (creator) of desktop / server Image to 21 US Enroute Centers, airports.
• Regional project lead: (creator) for App, DB, WSUS, and Veritas servers & server build/rebuild/deploys.
• Resolved legacy national server & desktop software update and image failures. In-house ITIL training.
• Regional IT POC for DOT/ Confidential cloud service. Regional IT POC for Cisco VLAN and VPN support.

Environment: Dell, HP, IBM, Intel, Sun Sparc blade/rack servers, SAN, Windows Server 2000-2008, McAfee, Netware 6x, Solaris 10, RHEL 4x, HPUX, Virtual Box, VMware, Hyper-V, Parallels, Windows 2000, Windows XP, Windows Vista, Windows 7, Mac System 9 / OSx, OS/2, Lotus Domino 7x, Exchange 2007, Cisco VLAN, Bluecoat, BeyondTrust, SonicWall, Tivoli, Kace, Firewall-1, SolarWind, What’s Up, Websense, Microsoft SCCM, OpenView, Open Manage, Insight Manager, Linux/Unix (Solaris, SunOS, HPUX, Centos, RHEL, Ubuntu, BSD, Dunix), Acronis, Alteris, Ghost, MDT, DISM, NAS, EMC/other SAN, Citrix, Cisco, 3Com, Mobile smart devices, Bluetooth, 802.1x Wireless/WAP, VPN and Cloud telecommute user support, Veritas Backup Exec, ArcServe, NetBackup, SOW, User Guides, muchmore

Confidential, Cleve, OH

Lead Engineer

Responsibilities:

• System admin, Network and Infrastructure Engineer, desktop, laptop and telecommute support,
• Support main and various remote offices throughout the NE Ohio region; including CEO and other executives home networks.
• This included machines rebuilds/new deploys, software updates & installs.
• Resolve several intermittent hardware and software issues occurring throughout the system randomly.
• Provide the same level of technical support for several other unrelated organizations as needed.

Environment: Dell & HP blade/rack servers, Windows Server 2000-2008, misc. 802.1x WAPs & devices, NAS, native Active Directory system management tools, Exchange 2007, Norton AV, Ghost, Veritas Backup Exec, HPUX, Hyper-V, Virtual Box, Windows 2000, Windows XP, Windows Vista, AutoCAD, Open Manage, Insight Mgr, Webroot, What’s Up. Portable Apps, various single-purpose software tools.

Confidential, Cleve, OH

Team Lead

Responsibilities:

• Lead IT technical resource providing direct server, desktop, infrastructure, telecommute, smart device support.
• Co-team lead supporting research division Windows NT & Netware network/desktop environment.
• Monitor, manage team’s activities during Manager’s frequent road trips, acting in his behalf as required.
• System Admin for Windows 2003 AD, and Novell Netware 5x & 6x NDS, and Lotus Notes Domino 5x.
• System Engineer supporting servers, desktops/laptops, routed/switched infrastructure (Cisco & 3Com).
• Project lead: Netware to Windows Server 2003 migration, WSUS, Veritas Backup Exec deployments.
• Project lead: Snap Server NAS farm, standard server and desktop image, and lie-cycle deployments.

Environment: Dell & HP blade/rack servers, Cisco, 3Com, NAS, 802.1x, Windows Server 2003, Novell 5x, Windows XP 2000, Mac OSx, Solaris, RHEL, Ubuntu, Citrix, Veritas, VPN, AD, NDS, Insight Mgr, Open Manage, SCCM, WSUS, Citrix, Exchange 2007, GroupWise 7x, Norton, SolarWind, Alteris, Ghost.

Confidential, Cleve, OH

Team Lead/Engineer

Responsibilities:

• Revise project plan & SOW as required, develop server/desktop, WAN migration process procedures.
• System Administration duties across numerous Microsoft Domains and Active Directory environments.
• System Engineer responsible for identification & resolution of all LAN/WAN issues during deployment.
• Facilitate delivery and deployment of new servers, desktops, routers/switches, cabling during deploy.
• Hands-on deployment of servers, desktops, 802.1x devices, routers, switches during the rollout phase.
• Develop and deploy standardized server & desktop image; which served as a model for other regions.
• Developed, deployed WSUS servers and Norton/Symantec AV servers; outside of the project’s scope.
• Developed, deployed data archival via Veritas Backup Exec. Built, deployed, managed backup servers.
• Migrate smaller Netware 5x NDS systems to Windows server 2003; including all shared resources.
• Perform various LAN & WAN tests via protocol analyzers, packet sniffers, various system admin tools.

Environment: Dell, HP, IBM rack servers, Cisco, 3Com, Intel, Sun, Solaris, SNAP NAS, 802.1x, Windows Server 2003, Novell 5x, Exchange 2003, GroupWise 5x, Windows XP 2000, AD, NDS, Insight Manager, Open Manage, Openview (regional POC), WSUS, Citrix, Veritas, Norton AV, SolarWind, What’s Up, Wire Shark, SonicWall, Checkpoint, VPN telecommute, native AD & NDS mgmt tools, Alteris, Ghost, Acronis, VPN, Miscellaneous single-purpose system migration tools, Various cable testers, protocol analyzers.

Confidential, Cleve, OH

Project Team Lead

Responsibilities:

• Regional team lead, network/desktop engineer for Active Directory, server, desktop, and POS migration.
• Update, migrate, repair servers, desktops, routers, hubs, POS firmware, resolve Infrastructure issues.
• 3rd Tier technical resource for issues encountered by other team members during migration process.
• Project lead: POC for the Northern Ohio region, monitor and manage team's daily project tasks.
• Revise project plan & SOW as required, develop server/desktop, WAN migration process procedures.
• System Administration duties across numerous Microsoft Domains and Active Directory environments.
• System Engineer responsible for identification & resolution of all LAN/WAN issues during deployment.
• Facilitate delivery and deployment of new servers, desktops, routers/switches, cabling during deploy.
• Hands-on deployment of servers, desktops, 802.1x devices, routers, switches during the rollout phase.
• Produce post-deploy documentation detailing out-of-scope issues & resolutions, and lessons learned.

Environment: Dell & HP rack servers, IBM & various other POS computer devices, Cisco, 3Com, SNAP NAS, POS & non-POS 802.1x, Sun, Windows Server 2003, Active Directory, Exchange 2000, Windows XP, Citrix, Veritas, McAfee, Ethereal, native AD system mgmt tools, various system tools, cable tester.

Confidential, Cleve, OH

Team Lead/Engineer

Responsibilities:

• Update and/or migrate, repair servers, desktops, routers, switches, resolve infrastructure issues.
• Perform various Active Directory repairs, resolve other inaccuracies pertaining to shared resources.
• Project lead: POC for the Ohio region, monitor and co-manage the team's daily and project duties.
• Revise project plan & SOW as required, develop server/desktop, WAN migration process procedures.
• System Administration duties across numerous Microsoft Domains and Active Directory environments.
• System Engineer responsible for identification & resolution of all LAN/WAN issues during deployment.
• Facilitate delivery and deployment of new servers, desktops, routers/switches, cabling during deploy.
• Hands-on deployment of servers, desktops, 802.1x devices, routers, switches during the rollout phase.
• Produce post-deploy documentation detailing out-of-scope issues & resolutions, and lessons learned.

Environment: Dell & HP rack servers, Cisco, 3Com, SNAP NAS farm, POS & non-POS 802.1x gear, Sun, RHEL Linux, Windows Server 2003, Active Directory, Exchange 2003, Citrix, Veritas, Symantec AV, Windows XP, Windows 98-2000-NT4, Wire Shark, Ethereal, native Active Directory system mgmt tools, What’s Up, Firewall-1, SolarWind, VPN, various other single-purpose system utilities, cable tester.

Confidential, Cleve, OH

Lead Engineer

Responsibilities:

• Monitor, The daily activities of 12-student technical staff - at the IT Director’s request.
• Network engineer supporting rack and tower servers running Windows 2000 Active Directory, NT4.
• Network engineer supporting several smaller racked Netware 4-5x systems & Sun Sparc servers.
• Infrastructure support of cabling system, Cisco / 3Com routers & switches, configure, resolve issues.
• Support various firewalls, monitoring devices, and other related IT hardware/software security solutions.
• System Admin of college Active Directory and NT4 Domain Environments; and Netware NDS as well.
• System Admin of Lotus Notes Domino 6x, Exchange 2000, and several Unix SendMail email solutions.
• Desktop/laptop support of machines running various Windows, Apple, and Unix/Linux OS software.
• Support any number of Office products (MS, Open Office, Libre, et al.) & browsers (IE, Opera, et al.).
• Support large remote access user populace requiring VPN and dialup connectivity to campus systems.
• Created a Windows-Novell-Notes-Exchange test lab for system migration and general testing purposes.
• Support a myriad of hardware/software officially unsupported by the college from folks who need help.
• Project lead: Active Directory migration from NT4 Domain, and migrating Netware systems to new AD.
• Project lead: Build & deploy WSUS servers, File Share rack servers, network printers & switch refresh.
• Project lead: Build & deploy Windows NT Servers in foreign languages for non-English speaking staff.

Environment: Campus setting w/ several remote offices, Dell, HP, IBM, Sun Sparc, and various Intel or AMD-based rack or tower servers, Cisco, 3Com, Intel, SNAP NAS farm, Windows Server 2003, 2000, NT4, Novell Netware 4-5x, Sun, Solaris, Red Hat and other flavors of Linux/Unix, Active Directory, NT Domain, NDS, Lotus Notes Domino, Exchange 2003, Unix SendMail, GroupWise 5x, WSUS, Windows XP, Windows 98/2000, McAfee, Norton, Symantec, native AD & NDS system mgmt tools, AVG, McAfee, Kaspersky, Avast, SolarWind, Citrix, Veritas, SonicWall, Checkpoint, Opera, Firefox, Thunderbird, Safari, Parallels, VPN telecommute, numerous system tools.

Confidential, Cleve, OH

Network Lead

Responsibilities:

• Network, desktop, infrastructure, and telecommute support of home office, satellites, and traveling sales staff.
• Systems engineer supporting WAN, infrastructure, Windows Server 2003, desktop, and POS devices.
• Systems Admin supporting Active Directory for main & remote office, telecommuters, and developers.
• Support WAN connectivity; resolving issues encountered by the sales staff and/or remediation crews.
• Support, repair, replace: cabling, router(s), switches, etc,; related to WAN connectivity between offices.
• Built and supported an isolated Windows Server 2003 Active Directory developer team network.
• Support in-house developed sales team customer contact app. Built SQL server to house app & data.
• Support HP iPaq smart devices used by insurance remediation team. Build SQL server to house data.
• Built, deployed NAS farm for use by the remediation teams to upload & store data retrieved from iPaq.
• Build a 802.1x Wi-Fi network for use by the remediation teams returning to office with laptops & iPaqs.
• Project lead: Active Directory migration, servers, desktop / laptop / iPaq hardware refresh update.
• Create and deploy disaster recovery plan; including deployment of backup server and offsite storage.

Environment: HP & Dell rackmount servers, Cisco, 3Com, Intel, SNAP NAS farm, 802.1x Wi-Fi WAPs and related devices, Windows Server 2003, Solaris, Ubuntu, Active Directory, Exchange 2003, Windows XP, Mac OSx, SonicWall, AVG, SolarWind, native AD system mgmt tools, Ethereal, Parallels, iPaq, Terminal Server, Citrix, VPN telecommute, Scanners/related POS devices, Corporate website support.

Confidential, Cleve, OH

Lead Analyst

Responsibilities:

• Network, server, desktop, infrastructure, phone system support of community support outreach organization.
• Engineer support of Windows Server 2000 & Netware 5x networks; Windows XP/98 desktops/laptops.
• Systems Admin: Windows Active Directory, Novell NDS systems, Exchange 2000, GroupWise 5x.
• Upgrade NT4 servers to Active Directory, migrate Netware to AD; migrate GroupWise to Exchange.
• Built, deployed dedicated rack mount backup server utilizing Veritas Backup Exec software solution.
• Create and deploy disaster recovery plan; including deployment of backup server and offsite storage.
• Support remote access telecommute users, support company’s phone system; including updates, etc.

Environment: HP rackmount servers, HP desktops, printers, iPaqs, 3Com, Windows Server 2000-2003, Netware 5x, Windows XP/98, McAfee, Veritas, native AD & NDS system mgmt tools, VPN telecommute.